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Journal of Organizational Computing and Electronic Commerce 18

Editors:Clyde W. Holsapple
Publisher:Taylor & Francis
Standard No:ISSN 1091-9392 (print) 1532-7744 (online)
Links:Table of Contents
  1. JOCEC 2008 Volume 18 Issue 1
  2. JOCEC 2008 Volume 18 Issue 2
  3. JOCEC 2008 Volume 18 Issue 3
  4. JOCEC 2008 Volume 18 Issue 4

JOCEC 2008 Volume 18 Issue 1

Determinants of EDI Adoption and Integration by U.S. and Japanese Automobile Suppliers BIBAFull-Text 1-33
  Sam Kurokawa; Seiji Manabe; Bordin Rassameethes
This article examines determinants of Electronic Data Interchange (EDI) adoption and integration in 76 U.S. and 93 Japanese automobile suppliers. The article constructs several hypotheses based on the transaction-cost and resource-dependence approaches and tests these hypotheses by data from these suppliers. Our study showed: (1) U.S. firms were more EDI-integrated with their customers, while Japanese firms adopted more EDI with their suppliers; (2) the resource-dependence approach seemed more effective in explaining EDI adoption, while the transaction-cost approach seemed more effective in explaining EDI integration; (3) the transaction-cost approach seemed more suited to the U.S. context, while the resource-dependence approach seemed more suited to the Japanese context; (4) EDI adoption had a positive impact on EDI performance in the U.S., suggesting the higher validity of our framework in the U.S.
Understanding the Development of IOS-Based Trading Partner Relationships: A Structural Model with Empirical Validation BIBAFull-Text 34-60
  Jai-Yeol Son; Sridhar Narasimhan; Frederick J. Riggins; Namwoon Kim
This study develops a research model that explains the interorganizational system (IOS) network development process in the buyer-supplier relationship. Particular attention is paid to the antecedents and consequences of two types of influence strategies -- exercising power and offering IOS support -- that a buyer firm often uses in increasing IOS usage with its suppliers. The research model is empirically tested with data obtained through a field survey from a sample of 233 suppliers, each exchanging electronic data interchange (EDI) documents with a nationally known retailing buyer in the United States. We find that the buyer's decision to offer EDI-related support to a supplier is negatively associated with the transaction volume with the supplier but positively with the supplier's IT capabilities as well as the supplier's transaction-specific investments made toward the relationship with the buyer. On the other hand, the buyer's decision to exercise power to a supplier is found to be negatively associated with the transaction volume between the trading partners. Our findings also indicate that offering EDI support, rather than exercising power, is more effectual in inducing greater EDI usage between the trading partners. Finally, the buyer's EDI support is found to be positively associated with suppliers' perceived benefits of using EDI in the relationship that, in turn contributes to more voluntary use of EDI with the buyer.
Digital Systems, Partnership Networks, and Competition: The Co-Evolution of IOS Use and Network Position as Antecedents of Competitive Action BIBAFull-Text 61-94
  Lei Chi; Clyde W. Holsapple; Cidambi Srinivasan
This study examines and tests a holistic model of relationships among interorganizational systems (IOS), partnership networks of firms, and firms' competitiveness. The model integrates concepts from these three areas of study to give a basis for more fully understanding and investigating issues inherent in IOS-intensive coopetition networks. Introducing social network analysis and competitive dynamics research into this study, we test the model using an automotive network comprised of the world's major competing sports car makers and their many value/supply chain partners. We collect and analyze data about these firms' network structures, usage of IOS, and competitive actions. Results support the holistic view that there are systematic associations between IOS use, competitive action, and network structure. Based on this view, we introduce a framework characterizing the roles of IOS in achieving firm competitiveness.

JOCEC 2008 Volume 18 Issue 2

Developing E-Business Dynamic Capabilities: An Analysis of E-Commerce Innovation from I-, M-, to U-Commerce BIBAFull-Text 95-111
  Jen-Her Wu; Tzyh-Lih Hisa
This study uses an electronic commerce (E-commerce) innovation model to analyze the differences in technological knowledge, business model, and dynamic capability aspects used in Internet-enabled commerce (I-commerce) versus mobile commerce (M-commerce) versus ubiquitous commerce (U-commerce). The results indicate that the innovation from I-commerce to M-commerce is radical, leading to drastic changes in the business model. However, from M-commerce to U-commerce, disruptive changes occur in both technological and business model dimensions. A set of critical dynamic capabilities for each innovation is identified. These results provide great insight for practitioners and scholars for enhancing their understanding of E-commerce innovation, and provide guidelines to help practitioners adapt from one type of innovation to another.
An Empirical Study of Business-to-Business Electronic Marketplace Usage: The Impact of Buyers' E-Readiness BIBAFull-Text 112-130
  Dothang Truong
This study addresses critical questions regarding the extent of business-to-business electronic marketplace usage for purchasing, and the degree and impact of buyers' e-readiness on the range of electronic marketplace usage. The data from a Web-based survey of 359 purchasing professionals in the United States suggests that buyers with more experience in using information technology, the Internet to facilitate purchasing, and information systems for enhancing supply chain management would more likely use electronic marketplaces for purchasing. This study has significant theoretical implications because it confirms the important role of e-readiness in the electronic marketplace usage model. The practical implications of this study are also discussed.
Diffusion Models for the Digital Wireless Industry in the U.S. and the World BIBAFull-Text 131-149
  Kemal Altinkemer; Sinan Yilmaz
This article investigates the wireless industry in the United States and the Global System for Mobile Communications (GSM) and non-GSM revenues around the world. The real data available until 2003 suggests an "S" shaped diffusion might be in place globally and perhaps for the United States. We used a modified Bass diffusion model to compare to the real data and extended this model to forecast future data to 2020. We observed that the diffusion of wireless technology in the United States (WTUS) will stabilize in 2011 and that the saturation point will be reached around the year 2016. We also analyzed the global diffusion of GSM and non-GSM technologies. We show that the global revenues from GSM technologies may continue to increase until 2010 when the total market potential is predicted to be $600 to $800 billion and the switching cost is taken to be 0.1, 0.2, or 1. In another scenario, non-GSM revenues become greater than GSM revenues.
Social-Centric Development of Multi-Agent Architectures BIBAFull-Text 150-175
  Manuel Kolp; T. Tung Do; Stéphane Faulkner
In the past few years, software applications have increased in complexity and in stakeholders' expectations principally due to new Internet-centric application areas, such as e-business, web services, ubiquitous computing, and peer-to-peer networks. Multi-agent systems (MAS) architectures have gained popularity for developing such software. Unfortunately, despite considerable work in software architecture during the past decade, few research efforts have aimed at truly defining frameworks for agent-based architectural design. Considering that MAS architecture is conceived as a society of software agents, this article overviews a social-driven design approach dedicated to build up agent-based systems. The approach is based on organizational structures and social patterns to define agent architectures notably in the context of e-business system design.

JOCEC 2008 Volume 18 Issue 3

A Model of the Determinants of Purchasing from Virtual Stores BIBAFull-Text 177-196
  Reza Barkhi; France Belanger; James Hicks
Virtual stores are Internet-based innovations that influence the dynamics of consumer choice making. Utilizing the attitude-to-behavior theory, theory of reasoned action, technology acceptance model, functional theory of attitude, causal theory of action, and prior literature, we develop and empirically evaluate a model that describes consumer purchase decisions in a virtual store. We test the model using data collected from validated survey instruments for each of the constructs utilizing the structured equation modeling technique. The model helps in the design of virtual stores by describing how individuals who visit such stores can be induced to purchase from virtual stores. It describes that perceived usefulness, perceived behavioral control, and perceived peer influence impact attitude toward purchasing from a virtual store. Attitude toward purchasing from a virtual store, in turn, influences the actual purchasing from a virtual store. We discuss the implications for the design of virtual stores that lead to purchase decisions.
Developing Consumer-Based Service Brand Equity via the Internet: The Role of Personalization and Trialability BIBAFull-Text 197-223
  Patrick Y. K. Chau; Candy K. Y. Ho
The commercialization of the Internet has provided opportunities for building service brands in the minds of consumers. Services are characterized as intangible, heterogeneous, inseparable, and perishable features that often engender high information costs and, hence, low perceived value to potential consumers. When a service is available via the Internet -- a medium that can subdivide and rebuild the service into personalized offerings -- potential consumers become better informed in advance of what the service provides. The Internet also permits most services to be trialable before consumption. These new features, empowered by the Internet, have important implications for what we call consumer-based service brand equity (CSBE), the value that potential consumers assign to a service brand. This article investigates the effects of service personalization and trialability on the development of CSBE of Internet banking service, a typical service available via the Internet. Results from a laboratory experiment indicate that both service personalization and trialability have significant positive influences on the development of the CSBE of an Internet banking service brand. While personalization was found to indirectly influence CSBE development by mediating the perceived benefits of the brand, trialability exerted both a direct and an indirect effect. Trialability developed the brand's CSBE by first mediating the information through gathering cost savings and then the perceived benefits of the brand. Implications of the study's results are discussed.
A New Architecture for Personalization Engines: An Open Source Approach BIBAFull-Text 224-253
  Arun Sen; Yingying Chen; Bo Zhang
There are many benefits in having personalized engines on a Web site. Several types of architecture have evolved to support this information system. Even though, a recent survey has shown that online shopping behavior is not altered by installing these systems on a Web site, enormous money is being spent on their use. These commercial personalization engines are very expensive to buy and are proprietary in nature. One alternative advocated in this article is to use a new architecture that follows an open source philosophy and uses a situation questions, problem questions, implication questions, need-payoff questions (SPIN) based question-answering strategy to interact with visitors. An implementation (called JESPER, a Jess-enabled personalization system) of such an architecture using JESS (Java-based expert system shell) is also presented. Our experience shows that personalization engines built this way for a Web site can be quite cheap and rigorous.

JOCEC 2008 Volume 18 Issue 4

The State of Risk Assessment Practices in Information Security: An Exploratory Investigation BIBAFull-Text 255-277
  Jackie Rees; Jonathan Allen
Risk in Information Systems Security can be defined as a function of a given threat source's exercising a particular vulnerability and the resulting impact of that adverse event on the organization. Risk management is the process of identifying and assessing risk and taking steps to reduce it to an acceptable level given the costs involved in doing so. The major activity within risk management is the risk assessment process. The objective of this research is to assess the current state of practice in conducting risk assessments for information security policy management. Results from an exploratory survey of U.S. headquartered firms indicate that increased frequency of conducting risk assessments, the use of quantitative measures of likelihood of loss, and more complete asset inventories correspond with higher levels of user satisfaction and perceived usefulness, although many companies choose not to engage in this level of practice or to only go part way. Additionally, respondents reported substantial difficulty in identifying threats and estimating loss, indicating that much can be done to improve the current state of practice.
Spam and Beyond: An Information-Economic Analysis of Unwanted Commercial Messages BIBAFull-Text 278-306
  Robert K. Plice; Oleg V. Pavlov; Nigel P. Melville
The phenomenon of unwanted commercial messages (UCM), including e-mail spam and emerging forms that target other Internet communications facilities, is analyzed from an information-economics perspective. UCM traffic pays off for its senders when it is noticed and consumed by Internet users; the industry is, therefore, dependent on a common-pool resource that is accessed through an information asset. An analytical model of the industry is derived and solved computationally, and two dimensions of information quality held by the senders of UCM traffic are manipulated in the model. It is shown that such manipulations can moderate over time both the number of UCM campaigns undertaken and the amount of Internet bandwidth consumed by UCM. Manipulations of the information-quality dimensions affected by e-mail filtering reduce the amount of traffic that penetrates an Internet user's attention space but increase the amount of Internet bandwidth consumed. This is consistent with data reported by e-mail security providers as filters have been deployed. It is also shown that both public and private entities have adopted policies and practices with unintentional informational side effects. These effects may have led to more rather than less, spam e-mail traffic. It is concluded that the lessons learned from the case of e-mail spam can be applied to the development of policies and practices for mitigating newer, emerging forms of UCM, including versions targeting instant-messaging systems and Web logs.
Timing Movie Release on the Internet in the Context of Piracy BIBAFull-Text 307-332
  Sanjukta Das
Offering movies on the Internet is one way of combating the issue of online movie piracy, although the tradeoff is the cannibalization of the more revenue-generating channels. Given this tradeoff and the rather unique "staggered window distribution" mechanism followed by the movie industry, this article addresses the problem of when the studio owner should release the movie online to maximize the entire revenue stream of that movie. A general modeling approach that assumes an exponential demand function and fixed release times in the remaining channels is provided. Detailed illustration using three different movie types demonstrates that a high revenue-generating movie should be released online just prior to its home video release, while the online release of an average or below-average movie should coincide with their withdrawal from the theaters. Sensitivity analyses of the results are also displayed and give the circumstances under which a different online release time is warranted. The analysis suggests, among other things, that if a movie has an excellent opening strength and is able to sustain its revenues quite well, it would be more profitable to release the movie online a few weeks before it is withdrawn from the theaters. Additionally, the standard outcomes generated by the model are found to be sensitive to any online per-unit price change.
The Pulse of Multiparticipant Systems BIBAFull-Text 333-343
  Clyde W. Holsapple
Multiparticipant systems comprise a major area of information systems research -- a growth area of considerable vitality. Here, we examine the pulse of this research stream. This is done using the Journal of Organizational Computing and Electronic Commerce as a lens to develop a high-level perspective on the nature, progression, and diversity of research in the area of multiparticipant systems.