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ISDOC Tables of Contents: 121314

Proceedings of the 2013 International Conference on Information Systems and Design of Communication

Fullname:Proceedings of the 2013 International Conference on Information Systems and Design of Communication
Editors:Carlos J. Costa; Manuela Aparicio
Location:Lisboa, Portugal
Standard No:ISBN: 978-1-4503-2299-7; ACM DL: Table of Contents; hcibib: ISDOC13
Links:Conference Website
  1. ISDOC 2013 papers
  2. WTE-Workshop on Technological Entrepreneurship
  3. WDCC-Workshop Design Cultural Communication
  4. Keynote speaker
  5. Panel

ISDOC 2013 papers

Software development cost estimation using similarity difference between software attributes BIBAFull-Text 1-6
  Divya Kashyap; A. K. Misra
Although software industry has seen a tremendous growth and expansion since its birth, it is continuously facing problems in its evolution. The major challenge for this industry is to produce quality software which is timely designed and build with proper cost estimates. Thus the techniques for controlling the quality and predicting cost of software are in the center of attention for many software firms. In this paper, we have tried to propose a cost estimation model based on Multiobjective Particle Swarm Optimization (MPSO) to tune the parameters of the famous COstructive COst MOdel (COCOMO). This cost estimation model is integrated with Quality Function Deployment (QFD) methodology to assist decision making in software designing and development processes for improving the quality. This unique combination will help the project managers to efficiently plan the overall software development life cycle of the software product.
Privacy and security issues in social networks: an evaluation of Facebook BIBAFull-Text 7-10
  Abdulmohsen Albesher; Thamer Alhussain
Social networking websites have grown rapidly in recent years. Many people are involved in several virtual networking websites. However, many users are not aware of the potential risk that may occur as a result of improper actions when using social networking websites. Although a lot of benefits can be received by using virtual communities, privacy and security problems may occur. The aim of this paper is to enhance the protection of users' personal and sensitive information that exist in social networking websites. In particular, this paper discusses privacy settings, security questions, and third party applications involved in using Facebook website. The results of this paper highlights the need for a regular review of privacy settings as well as a clear policy to control the interaction between users and applications.
Understanding temporal dynamics of ratings in the book recommendation scenario BIBAFull-Text 11-15
  Paula Cristina Vaz; Ricardo Ribeiro; David Martins de Matos
Libraries have large growing book collections. Library users have difficulty in browsing the whole collection when choosing new books to read, particularly when looking for books without a defined goal. In this case, recommendation systems come in hand and play an important role in improving library usability. Recommendations are based on ratings and the quality of recommendations depends on the quality of the ratings. In this paper, we adapted an item-based collaborative filtering algorithm by incorporating temporal information. We, then, analyze the influence of the rating age in final predictions. Our findings suggest that prediction quality improve when some conditions are met. Moreover, user tastes are more correlated with recent rated books than old ones.
ERP measure success model; a new perspective BIBAFull-Text 16-26
  Fernando Bento; Carlos J. Costa
This paper addresses the problem of defining and evaluating the success of ERP throughout the life cycle of the information system. In order to solve this problem, many of the theoretical and empirical contributions on the success of the information system are analysed and discussed.
   This approach allows the development of a new model; especially in Delone & Mclean supported research.
   This work will try to establish a different perspective on the success of the ERP and can be an encouragement to some organizations or the many researchers that will be engaging in these areas, in order to help achieve more clearly the expected performance in the acquisition phase of ERPs. Many times that performance does not always happen [1].
Mockup-based navigational diagram for the development of interactive web applications BIBAFull-Text 27-32
  I. Bouchrika; L. Ait-Oubelli; A. Rabir; N. Harrathi
The web industry has evolved very rapidly since its beginning from read-only static content to fully interactive applications. As opposed to traditional software applications, the development of a web application is a challenging and complex task involving many phases with different type of stakeholders. In fact, the majority of web applications do get shredded away or fail to gain popularity due the simple fact that the application does not meet and achieve usability goals with the accuracy and level outlined by the experts at the early. In this research studies, we propose a communication channel to automate the process between user interface prototyping and formalized software architecture in order to bridge the gap between the different stakeholders. As user interfaces provide a rich source of user requirements, an approach is being investigated to formalize requirements analysis from user interface using a proposed Mockup-based navigational diagram that can be translated to other architectural models and therefore the possibility of automated code generation.
My favorites (bookmarks) schema: one solution to online information storage and retrieval BIBAFull-Text 33-40
  Siu-Tsen Shen; Stephen D. Prior
Dealing with the overwhelming daily amount of online information is perhaps the biggest challenge faced by all computer users, whether they are novices or experienced professionals. How, where and when to store information sources, such as websites, is becoming increasingly difficult as people spend more of their life online and use the internet in all aspects of their lives. Our survey of 202 internet users found that although 85% of the participants regularly use the favorites (bookmarks) function, 73% still have trouble finding a website that they have recently visited. Whether the strategy is to bookmark in a single massive list and use the search tool, or to bookmark into folders and sub-folders several levels deep, appears to make very little difference. This research proposes a contrarian approach, giving users a highly structured favorites (bookmarks) schema using only two levels, consisting of four main headings and 12 sub-headings. An open card sorting task was used to validate the utility of such an approach. The results and their impact towards a future user-based knowledge structure are presented in this paper.
Interaction with user documentation: a preliminary study BIBAFull-Text 41-46
  Brigit van Loggem; Jonatan Lundin
An exploratory study was conducted into the interaction with documentation displayed by users of an unknown software tool. Five adult men were observed during their work with a software simulation of a fictitious machine for the production of liquorice. Their only source of information on the machine's functioning was its printed user manual. The log data from the observations was analyzed with a view to pinpointing interesting patterns of behaviour that deserve further, more formal, research.
The adoption of gamification in e-banking BIBAFull-Text 47-55
  Luis Filipe Rodrigues; Carlos J. Costa; Abilio Oliveira
The development of multiple web applications with features of video games gave way to a new trend called Gamification. However, there isn't a clear explanation that allows the connection of the elements of the game applications with non-game features, mainly in traditional highly regulated financial sector. The aim of this study is to investigate the acceptance of a business application Gamified in e-banking. Based on the Technology Acceptance Model (TAM), the results from an online survey of 183 customers show that the Gamified application had a positive impact on the acceptance of this new concept in e-banking. Our findings show that perceived ease-of-use have a strong positive influence on costumers intentions and on the perceived usefulness. Further analysis and model modification show that perceived usefulness and enjoyment have positive influence on perceived ease-of-use. The results also show that the customers have accepted and used the Gamified application to manage their investments and bought more mutual funds thus increasing the chance to win the game.
A shell tool for visual creativity support BIBAFull-Text 56-63
  Joaquim Reis
This paper describes a configurable and extensible expert system shell tool to support creative work with Shape Grammars. Shape Grammars are a formalism that allows to analyze and synthesize designs of visual languages and has been used to represent the knowledge behind the creative work of architects, designers and artists. The main ideas, the computational architecture, the technologies involved and some previous work and present and future work are presented.
A language for automatic design generation BIBAFull-Text 64-69
  Filipe Santos; Joaquim Reis
This paper proposes a language for design specification and generation. It is based on the shape grammar formalism supplemented with convenient abstractions for design generation and quick design specification.
Semiotic circles: an inclusive methodology in HCI design BIBAFull-Text 70-74
  Andreas Karatsolis; Kenrick Fernandes
Advances in technology have penetrated all aspects of our lives. Consequently, our interactions with devices and other users become ubiquitous, demanding well thought-out design approaches. In the last few years, several methodologies for HCI design have been proposed, which attempt to capture users' thoughts and other information from multi-layered user hierarchies [1-2]. However, these methodologies do not scale well in hierarchical situations, where participants can be of differing levels of expertise/authority. We have designed an inclusive methodology which acknowledges all participant perspectives and facilitates interaction between stakeholders. Semiotic Circles draws inspiration from well-established methodologies such as Paper Prototyping, Think-Aloud protocol and Object Labeling. This methodology combines visualization on paper with a tangible tagging system, enabling the final aggregated model to be genuinely inclusive, rather than the result of designers/researchers choices.
Learning computer programming: study of difficulties in learning programming BIBAFull-Text 75-80
  Martinha Piteira; Carlos Costa
Nowadays, programming is a much valuable skill. However novice students often reveal difficulties and strong reactions to this subject. In this context, we started to study this subject. The aim for this work is to study the difficulties in learning programming. The main objective is to identify programming difficulties. In order to achieve this objective we tried to obtain teachers opinions, students' opinions and their exam results. Finally we present the future directions for this work.
e-learning concept trends BIBAFull-Text 81-86
  Manuela Aparicio; Fernando Bacao
E-learning systems are widely used from academia to industry. The usage of e-learning systems raises new research contexts. Multiple collaborative learning systems were implemented to improve people interaction, communication, working, coordinating activities, socializing and learning. E-learning systems play an significant role in the learning activities. This paper presents a critical literature review on e-learning systems; it is composed by two main parts. The first part contains a literature review on the e-learning concept and evolution. The second part consists on the concept different perspectives overlaps according to the various e-learning dimensions.
Some prospective approaches for the shift of programming paradigms BIBAFull-Text 87-93
  Daeng Ahmad Zuhri Zuhud
Building information systems (IS) for the communication and distribution of information requires proper approaches. The most suitable programming approach must be applied since all phases of IS development will be affected if the wrong approach is chosen. Programming approaches are also known as programming paradigm (PP)s. The most suitable selection for these various PPs will of course rely on the programmer's decision making and problem solving skills. However, it has been reported that programmers are trained more on the programming language's syntax and semantics rather than the PPs itself. Since each PP is a concept of its own, it could be difficult for some programmers to transition or shift to the next sequence of PP(s). This paper explores some prospective approaches for the shift of PPs and discusses how they could help the shift to the next PPs.
An extended synthesis algorithm for relational database schema design BIBAFull-Text 94-100
  Ashraf Ali Waseem; Syed Jamal Hussain; Zubair Ahmed Shaikh
Relational model is the most essential database model for decades and is examined in various ways. A very important concept in the relational modeling is the concept of dependencies. Particularly a set of functional dependencies and its equivalent minimal cover are discussed here for synthesizing third normal form relations. A traditional synthesis algorithm have been used to reduce the set of functional dependencies, F, into an equivalent minimal cover. This cover is then used to develop a relational schema; however, a given set of functional dependencies may have more than one minimal covers. In turn, different minimal covers may give rise to different relational schema. Database designers had already been agreed upon the use of popular inference rules of Armstrong to obtain minimal covers from the set F of functional dependencies. Despite the frequent use of the traditional synthesis algorithm, there is still a lack of formality and simplicity support in that algorithm to produce a minimum cover, especially; the step(s) of the algorithm in which the set of functional dependencies of F are used to make left-irreducible remain informal. In this paper, an extension is proposed to the synthesis algorithm that aids in to produce an optimal minimal cover more systematically from the given set of functional dependencies. The optimal minimal cover obtained by this extension would be appropriate for synthesizing third normal form relational schema from the universal relation scheme.
Social networks: intentions and usage BIBAFull-Text 101-107
  Carlos J. Costa; Manuela Aparicio
The purpose of this research is studying the key dimensions that explain the use of social network systems. In order to achieve this purpose, it was identified a model that explains the use of social systems. The model is an extension of the Technology Acceptance Model, considering enjoyment as construct and the impact of effective use in the intention to use. It was performed an empirical research to identify that ease of use has generically a minimal impact. Results also showed that intention to use is largely influenced by perceived usefulness, and effective use is influenced mainly by enjoyment.
Developing a game in the context of an open source community BIBAFull-Text 108-112
  Carlos J. Costa; Pedro Costa
The purpose of this paper is to present a game development approach in a context of an open source community.
   The problem of community creation and management is an important issue in this context. Identifying who is involved, what are their motivations, as well as the tasks that they perform and tools used is a particularly relevant issue.
   In this paper, we propose a graphical modeling approach that may be used to model open source software communities. Then, we describe the use of this approach in a case of game development.
The comprehensive performance analysis of striped disk array organizations -- RAID-0 BIBAFull-Text 113-116
  Valentina Timcenko; Borislav Djordjevic
Redundant Array of Inexpensive Disks version RAID-0 is a block-stripped disk array without redundancy. This paper provides results of RAID-0 performance examination when compared to a single disk drive. Particular emphasis is put on how the number of disks in the RAID 0 configuration influences the performance results. The presented analysis relies on setting up the analytical model of a single disk based on M/G/1 queue and in the same manner defining analytical model for the file system access time. Finally, we have set up an analytical model for the RAID-0 workload related to four specific types of RAID performances. We have defined three types of workloads, generally dominated by relatively small objects. Test results have shown a superior behaviour of RAID-0 when compared to a single drive and a significant performance enhancement as the number of disks increases. All benchmark results are interpreted based on a mathematical model.

WTE-Workshop on Technological Entrepreneurship

Transitions in innovation frameworks BIBAFull-Text 117-119
  Sandro Mendonça
This paper provides a partial review of the understanding of innovation in academia and policy circles. Science and technology can be said to have surfaced around the 1950s as an industrial policy tool. Dominant views on innovation began along the lines of the "Linear model", a perspective that has stayed influential. In the 1980s a major re-conceptualisation of the innovation process matured, this came with the introduction of the "chain-linked model". By the 2000s new research on innovation suggested a substantial update and revision of the concept of innovation, encapsulated by the "multi-channel model". This paper discusses these conceptual models in a sequential way, and ends providing thoughts on how they can be understood in a policy context.
One4all: e-mail and instant messaging aggregator BIBAFull-Text 120-121
  Diogo Ribeiro; Filipe Januário; Hugo Melo; Walid Haider
This paper presents an innovative platform that permits the aggregation of multiple e-mail and accounts, to make the day to day handling of e-mail messages more manageable and pleasant. The new product illustrates a launching supported by low level of investment and the search for innovation based in the finding of an unexplored need in the fast moving of the information and communication technology (ICT) global market. Low financial and human resources are the main problems of start-ups when disputing big companies. But one of the challenges of the ICT market can be an opportunity to a start-up, which is be focus on the solution instead of the technology. Just a small part of the market buys technology for technology's sake and maybe that, in part, can explain the quite conservative behaviour inside the IT industry, as Butje explained (1). Although there is a high demand for new solutions, most of the time to help simplifying the existent offer, very few want to be the first to try it. Users of this platform will benefit from not having to enter credentials for each of their e-mail accounts. To be able to access all e-mail accounts at once, the user logs on to the platform and the (pre-configured) e-mail accounts are visible. The user shall then have the option to view all e-mail messages within the same area (the messages are highlighted with different colours (or logos) depending on which account they are destined for). Another view is to have separate areas (or tabs) for each email account. The functionality shall also be extended to instant messaging accounts.
Solutions to conditioning freight BIBAFull-Text 122-123
  Ana Mendes; José Gomes; Carlos Garcia
This paper, presents a web-based service for web and mobile platform that optimizes the freight and warehouse management, as in calculating the volume for cargo and freight. Design the service concept and the marketing planning for the launch of this disruptive product for the management of the space, illustrates the creation of an entrepreneurial mindset aiming a win business in profitability as well as in sustainable growth within the complex and uncertain systems information market (1). According to Hsieh et al (2) taking profit of an opportunity is combining search and recognition of a valuable problem-solution. This new information system service, it will allow firms to reduce time and costs in the management of the store space. Through a data entered in the data base, we calculate the required load and vehicles. Thus, companies will save money. How? By making route optimizations, and improving conditioning of the loads. Save on transportation, fuel, human resources, and will have an accurate calculation of the cost for transportation in production/distribution of goods.
   This paper presents the analysing of the opportunity by identifying a problem and designing a product to solve it in a win-win strategy for both customers and the entrepreneurial firm. Also it shows the marketing strategy and communication actions, in order to tangibilize the benefits of this new information system to the customer in a period of economic crisis and where the old methods of managing the cargo and freight should be abandoned.

WDCC-Workshop Design Cultural Communication

How to develop financial applications with game features in e-banking? BIBAFull-Text 124-134
  Luís Filipe Rodrigues; Carlos J. Costa; Abílio Oliveira
As for Gamification, it is about business software with game characteristics, understanding the software development process will improve the practices, and will more than likely, improve the business itself (make it more efficient, effective, and less costly and mainly collect a positive influence from the customers). This study aims to develop a framework that provides the mechanisms to ensure that the software will have game characteristic and that clients will recognize it as Gamification. Our results show that the five-step framework proposal applied to the Gamification project management on this study, the Spiral development model, and the group discussion results into a positive effect on customers and e-business. The spiral development methodology used for the development of this application showed to be the appropriated for this type of project. The tests with discussion-groups proved to be a key "tool" to identify and adapt the game characteristics that has led to the improvement of customer perception of socialness, usefulness ease of use, enjoyment and ease of use that probed to have a strong positive impact on the intention to use the game.
Diffusion of culture through design BIBAFull-Text 135-137
  Catia Rijo
The purpose of this paper is to present a reflection on the importance of communication design as transmitter of cultural identity, the measure of an identity and image representing a place, and the contributions of design as a project that ensures the development of a transnational identity construction.
   Discusses the importance of heritage and culture as a differential factor for the construction of an identity, since cultural diversity takes many forms through time and space. Culture as transmitter of messages must be taken and understood as an essential element in the representation of a place.
Augmented heritage: situating augmented reality mobile apps in cultural heritage communication BIBAFull-Text 138-140
  Guida Casella; Moises Coelho
Augmented Reality (AR) Mobile Apps are a usefull technology for Cultural Heritage Communication. The interdisciplinary field between Computation, Interaction Design and Heritage Interpretation is allowing the development of innovative case studies. Through an online and offline observation we present a state of the art review of Augmented Reality Apps in Cultural Historical Heritage Communication placing AR as another tool in the broader context of Heritage Interpretation.

Keynote speaker

Writing about technology BIBAFull-Text 141
  Scott Tilley
Communication skills are essential to a successful career in computing. You may be an excellent programmer, but if you can't explain your work to your peers then your career will quickly plateau. This means the most important language you should master during your graduate studies is not C# or Java -- it's English.
   Whether it's writing reports for class, writing conference or journal papers to summarize research results, or writing a long document such as a thesis or a dissertation, it's all writing. Your special challenge is explaining complex concepts to your readers in a way that they can easily understand. Fortunately, this is a skill that you can learn.


From framework programme 7 to Horizon 2020 BIBAFull-Text 142
  Filipa Duarte
This panel will discuss the strength and weaknesses of the Portuguese participation on the FP7 ICT Theme. We will also discuss and identify possible strategies for increase the success rate of the Portuguese institutions in submission to the new framework programme, Horizon 2020, starting in January 2014 running until 2020.