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ISDOC Tables of Contents: 121314

Proceedings of the 2012 International Conference on Information Systems and Design of Communication

Fullname:Proceedings of the Workshop on Information Systems and Design of Communication
Editors:Carlos J. Costa; Manuela Aparicio
Location:Lisboa, Portugal
Standard No:ISBN: 978-1-4503-1294-3; ACM DL: Table of Contents; hcibib: ISDOC12
Links:Conference Website
Universal language for ERP's BIBAFull-Text 1-2
  Fernando Bento
The ERP's (Enterprise Resource Planning) have been playing key roles in aid management processes in companies. Over the years, these management tools have evolved constantly monitoring the effect of increasing challenges required to Enterprises. The globalization associated with the recent economic crisis has brought new competition among the companies needs. One of the most experienced is the externalization of information. This article seeks to illustrate a solution to that ERPs can realize the challenge, presenting an abstraction compared to agents that communicate with each other.
Supporting the developer in an accessible edition of web communications: a study of five desktop tools BIBAFull-Text 3-9
  Thiago Jabur Bittar; Leandro Agostini do Amaral; Fernanda Bontempo Faria; Renata Pontin de Mattos Fortes
Existing guidelines on Web applications development with accessibility are currently not applied by many developers. In this study, the existence and operation of accessibility features in Web authoring tools were verified. In order to do this, five authoring tools were selected to perform an analysis by inspection for several accessibility features. In the same way, a set of criteria involving the search and testing of 14 features which support developers was defined. Inspected features are directly related to the W3C documents ATAG 1.0 and WCAG 2.0. As a result, important considerations about the inspection were made and it was determined that the tools already provide some support for accessibility although they are still far from ideal scenario.
B2E portals: analysis of the success factors in the Portuguese banking sector BIBAFull-Text 11-14
  Ricardo Branquinho
Employee Portals have reached a development level that demands the knowledge of which investments bring greater advantages both to the end user and for the organization. The purpose of the research presented in this paper is to gain a better understanding of employee portal success. In this study we propose to apply the multi-company study taken by the researchers Nils Urbach and colleagues in the subject in matter, based in the DeLone & McLean information system success model [3], in a single company of the Portuguese banking sector. In a survey with more than 2000 responses we applied the developed model and concluded about its applicability despite the restrictions implied. The outcome empirically validates the model and demonstrates it is applicable to the proposed scenario, also indicating the most important factors in which to invest in the development of employee portals. The findings' implications are discussed and a basis for further research in this field is presented.
Design of communication: a review of theories and models BIBAFull-Text 15-19
  Carlos J. Costa; Manuela Aparício; Andrew Simoes Braga
Design of communication is a multidisciplinary field. Several theories have been proposed in the context of different fields -- from philosophy, mathematics, and physics to literature, economics and psychology. Those theories may support the design of communication. The purpose of this paper is to identify the main communication theories, and to analyze which of them have been employed in the context of design of communication. The main purpose of the framework presented in this paper is to group communication theories into three theoretical perspectives. Several other theories are also presented, illustrating their applicability in the field of the design of communication, which appeared in some of the research papers presented at the SIGDOC conferences and workshops.
Peace war game application: prototype analysis and evaluation BIBAFull-Text 21-24
  Pedro J. Costa
In this paper we present an investigation to evaluate several Web Games prototypes. These Web Games are centered in the "Peace War Game", a concept based in the Prisoner Dilemma. The analysis of the prototypes is focused in a survey.
Information systems: life cycle and success BIBAFull-Text 25-30
  Ana Isabel Mendes Duarte; Carlos J. Costa
In this work, information systems are analyzed in the perspective of the companies that are implementing those systems. A model for evaluating the success of information systems in companies is proposed. This model is supported in the Model of DeLone and McLean [5]. It is also analyzed, the impact of the life cycle to the success of the information system, relating each phase of the cycle with the dimensions of the evaluation model.
   It is also intention to go a step further and trying to relate the success dimensions with the constraints that may occur throughout the implementation process (technical, organizational, human, financial and time) and also with the size of firms.
   If ERP suppliers and consultants know how to manage the life cycle of the system that is being implemented and know how to identify the features most valued by customers, consultants and suppliers will certainly be able to adapt their methodologies and focus their efforts on what is really important to the demand. This general view of business makes the supply more adapted and more competitive.
The Mustawa framework: when collective intelligence meets intercultural communication BIBAFull-Text 31-36
  Salwa Al-Mannai; Andreas Karatsolis
As global education expands and international campuses are established, a new generation of students is emerging. These students have the opportunity to experience three critical dimensions of cultural intelligence: intercultural exposure, cultural understanding and intercultural communication. However, for most people, increasing cultural intelligence without extensive interpersonal interactions is not easy or feasible. In this work we propose a framework that can capture the collective cultural knowledge of people around the world, allow them to share it and converse over it, and thus help to spread a more nuanced understanding of our cultures.
Financial auditing and surveys: how are financial auditors using information technology?: an approach using expert interviews BIBAFull-Text 37-43
  Isabel Pedrosa; Carlos J. Costa
For many years, studies on Models for Individual Information Technology Acceptance were carried out and many approaches were released. All these models were meant to advance and define the determinant contributions on the user agreement on Information System and how this value can be a determinant factor to Information System adoption and success. The acceptance of Computer Assisted Audit Tools and Techniques is referred as difficult among internal auditors. This problem can arises when available tools and procedures involve relevant and complex background in several topics as Mathematics, Statistic and Advanced Concepts and Techniques on Information Systems. ANOVA or Data Mining algorithms and Artificial Intelligence on auditing procedures are examples of these evidences. This study intends to fully understand the way financial auditors use Information Technologies in their Auditing Tasks. To accomplish this main objective we did in-depth interviews focused upon financial auditors group. Is our intention to analyze and classify their contributions in order to provide further insights to the present research.
Brainstorming reconsidered in computer-mediated communication and group support system context BIBAFull-Text 45-50
  Joao Pissarra; Carlos J. Costa; Manuela Aparicio
Research presented in this paper has two major purposes. The first objective is analyzing the effects of the combination rule and merging ideas in the productivity of the groups. The objective is to analyze the effects of memory stimulation and anonymity in group performance. According to the results, significant effect of interaction were not observed. But the external memory factor (memory stimuli) revealed direct effects on quantity.
Computer programming and novice programmers BIBAFull-Text 51-53
  Martinha Piteira; Carlos Costa
Computer Programming is one of the skills very useful and can be a very rewarding career. However teaching and learning of computer programming is referred as one of the disciplines that face great challenges. Drop out, unmotivated and high levels retention of student's in the first year are problems that is imperative to solve. Strategies implemented by educators to overcome this problem have been used. Some of them are based on technology. Educators introduce in the learning process tools to support and facilitate the learning of computer programming.
   This work identifies the main computer programming topics teach and learn in the first year of the computer education and the main difficulties felt by the novice programmers. The main contribution of this work is the identification of computer programming topics with a low and high level comprehension.
The future of information systems and design of communication BIBA 55
  Brad Mehlenbacher
We traverse two knowledge domains between communication and technology expertise. Our tendency has been to assume that our strength is as communication specialists and that we therefore need to invest our energy in learning new technologies. But information systems and communication designers may be as challenged by transformational changes in the way we need to communicate as we are by rapidly developing 21st-century technologies. The presentation outlines strategies for operating effectively as rhetorically-sensitive multi-communicators in ill-structured design situations working with audiences who are frequently overwhelmed by information overload, have numerous information types competing for their limited attention, and communicate across multiple media devices.