Bookmark: E.Baecker.87
Book: Readings in Human-Computer Interaction: A Multidisciplinary Approach
Editor: Baecker, Ronald M.
Editor: Buxton, William A. S.
Date: 1987
Number: 59
Pages: 738
City: Los Altos, CA 94022
Publisher: Morgan-Kaufmann Publishers Inc.
Standard number: ISBN: 0-934613-24-9; QA76.9.I58R43
Note: $32.95
Contents:
Introduction (pp. 1-4)
	Case Study A: The Design of a Voice Messaging System (pp. 5-7)
Part I: The Context of Human-Computer Interaction (pp. 39-40)
	Chapter 1: A Historical and Intellectual Perspective (pp. 41-54)
	Chapter 2: The Socio/Political Environment (pp. 55-60)
	Chapter 3: The Physical Environment (pp. 103-108)
Part II: The User and the Usage of Interactive Computer Systems (pp. 131-133)
	Chapter 4: Empirical Evaluation of User Interfaces (pp. 135-137)
	Case Study B: The Psychology of Computer Programming (pp. 147-149)
	Chapter 5: Models of Computer User and Usage (pp. 175-179)
	Chapter 6: Cognition and Human Information Processing (pp. 207-218)
	Case Study C: Text Editors and Word Processors (pp. 245-249)
	Chapter 7: The Visual Channel (pp. 299-307)
	Chapter 8: The Haptic Channel (pp. 357-365)
	Chapter 9: The Audio Channel (pp. 393-399)
Part III: The Design and Implementation of Interactive Computer Systems (pp. 425-426)
	Chapter 10: Interaction Styles and Techniques (pp. 427-437)
	Chapter 11: Design Principles and Methodologies (pp. 483-491)
	Chapter 12: Programming Techniques and Tools (pp. 555-560)
	Chapter 13: Enhancing System Usability (pp. 605-612)
	Case Study D: The Star, the Lisa, and the Macintosh (pp. 649-652)
	Chapter 14: Research Frontiers and Unsolved Problems (pp. 669-680)
Guide to Further Reading (pp. 715-716)
Evaluation and Feedback Form (pp. 717-718)
Subject Index (pp. 719-725)
Name Index (pp. 726-738)

Title: Speech Filing - An Office System for Principals
Section: Case Study A: The Design of a Voice Messaging System
Author: Gould, John D.
Author: Boies, Stephen J.
Date: 1984
Pages: 8-24

Title: Human Factors Challenges in Creating a Principal Support Office System - The Speech Filing System Approach
Section: Case Study A: The Design of a Voice Messaging System
Author: Gould, John D.
Author: Boies, Stephen J.
Date: 1983
Pages: 25-37

Title: Information Technology and the Experience of Work
Section: 1: A Historical and Intellectual Perspective
Author: Boddy, David
Author: Buchanan, David A.
Date: 1982
Pages: 61-67

Title: Power, Politics, and MIS Implementation
Section: 2: The Socio/Political Environment
Author: Markus, M. Lynne
Date: 1983
Pages: 68-82

Title: Issues and Approaches to Appraising Technological Change in the Office: A Consequentialist Perspective
Section: 2: The Socio/Political Environment
Author: Klein, H. K.
Author: Hirschheim, R.
Date: 1983
Pages: 83-92
Note: (excerpt)

Title: The Changing Workplace: A Guide to Managing the People, Organizational, and Regulatory Aspects of Office Technology
Section: 2: The Socio/Political Environment
Author: Westin, Alan F.
Author: Schweder, Heather A.
Author: Baker, Michael A.
Author: Lehman, Sheila
Date: 1985
Pages: 93-102
Note: (book excerpt)

Title: Human Factors Issues in VDT Use: Environmental and Workstation Design Considerations
Section: 3: The Physical Environment
Author: Smith, Michael J.
Date: 1984
Pages: 109-1167

Title: Improving VDT Work: Causes and Control of Health Concerns in VDT Use
Section: 3: The Physical Environment
Author: Sauter, S. L.
Author: Chapman, L. J.
Author: Knutson, S. J.
Date: 1985
Pages: 117-126
Note: (book excerpt)

Title: Guide to the Draft American National Standard for Human Factors Engineering for Visual Display Terminal Workstations
Section: 3: The Physical Environment
Author: Computer and Business Equipment Manufacturers Association
Date: 1985
Pages: 127-128

Title: The Statutes and Standards Movement
Section: 3: The Physical Environment
Author: Springer, T. J.
Date: 1985
Pages: 129-130

Title: How and When to Collect Behavioural Data
Section: 4: Empirical Evaluation of User Interfaces
Author: Monk, Andrew
Date: 1984
Pages: 138-143

Title: Statistical Evaluation of Behavioural Data
Section: 4: Empirical Evaluation of User Interfaces
Author: Monk, Andrew
Date: 1984
Pages: 143-146

Title: Software Psychology: The Need for an Interdisciplinary Program
Section: Case Study B: The Psychology of Computer Programming
Author: Curtis, Bill
Author: Soloway, Elliot M.
Author: Brooks, Ruven E.
Author: Black, John B.
Author: Ehrlich, Kate
Author: Ramsey, H. Rudy
Date: 1986
Pages: 150-164

Title: The Psychological Study of Programming
Section: Case Study B: The Psychology of Computer Programming
Author: Sheil, Beau A.
Date: 1981
Pages: 165-174

Title: Human Limits and the VDT Computer Interface
Section: 5: Models of Computer User and Usage
Author: Card, Stuart K.
Date: 1984
Pages: 180-191
Note: (excerpt)

Title: The Keystroke-Level Model for User-Performance Time with Interactive Systems
Section: 5: Models of Computer User and Usage
Author: Card, Stuart K.
Author: Moran, Thomas P.
Author: Newell, Allen
Date: 1980
Pages: 192-206

Title: Computer Text-Editing: An Information Processing Analysis of a Routine Cognitive Skill
Section: 6: Cognition and Human Information Processing
Author: Card, Stuart K.
Author: Moran, Thomas P.
Author: Newell, Allen
Date: 1980
Pages: 219-240

Title: Some Observations on Mental Models
Section: 6: Cognition and Human Information Processing
Author: Norman, Donald A.
Date: 1983
Pages: 241-244

Title: The Evaluation of Text Editors: Methodology and Empirical Results
Section: Case Study C: Text Editors and Word Processors
Author: Roberts, Teresa L.
Author: Moran, Thomas P.
Date: 1983
Pages: 250-268

Title: Learning to Use Word Processors: Problems and Prospects
Section: Case Study C: Text Editors and Word Processors
Author: Mack, Robert L.
Author: Lewis, Clayton H.
Author: Carroll, John M.
Date: 1983
Pages: 269-277

Title: Learning to Use Word Processors: By Doing, by Thinking, and by Knowing
Section: Case Study C: Text Editors and Word Processors
Author: Carroll, John M.
Author: Mack, Robert L.
Date: 1984
Pages: 278-297

Title: Digital Typography
Section: 7: The Visual Channel
Author: Bigelow, Charles
Author: Day, Donald
Date: 1983
Pages: 308-319

Title: Graphic Design for Computer Graphics
Section: 7: The Visual Channel
Author: Marcus, Aaron
Date: 1983
Pages: 320-326

Title: Symbol Signs: The System of Passenger/Pedestrian Oriented Symbols Developed for the U.S. Department of Transportation
Section: 7: The Visual Channel
Author: American Institute of Graphic Arts
Date: 1981
Pages: 327-332
Note: (book excerpt)

Title: Colour Graphics: Blessing or Ballyhoo?
Section: 7: The Visual Channel
Author: Murch, Gerald M.
Date: 1985
Pages: 333-341

Title: Frame-Buffer Display Architectures
Section: 7: The Visual Channel
Author: Sproull, Robert F.
Date: 1986
Pages: 342-355

Title: There's More to Interaction than Meets the Eye: Some Issues in Manual Input
Section: 8: The Haptic Channel
Author: Buxton, William
Date: 1986
Pages: 366-375

Title: Issues and Techniques in Touch-Sensitive Tablet Input
Section: 8: The Haptic Channel
Author: Buxton, William
Author: Hill, Ralph
Author: Rowley, Peter
Date: 1985
Pages: 376-385

Title: Evaluation of Mouse, Rate-Controlled Isometric Joystick, Step Keys and Text Keys for Text Selection on a CRT
Section: 8: The Haptic Channel
Author: Card, Stuart K.
Author: English, William K.
Author: Burr, Betty J.
Date: 1978
Pages: 386-392

Title: System Design for Speech Recognition and Generation
Section: 9: The Audio Channel
Author: Simpson, Carol A.
Author: McCauley, Michael E.
Author: Roland, Ellen F.
Author: Ruth, John C.
Author: Williges, Beverly H.
Date: 1985
Pages: 400-413

Title: Realism in Synthetic Speech
Section: 9: The Audio Channel
Author: Kaplan, Gadi
Author: Lerner, Eric J.
Date: 1985
Pages: 414-419

Title: Communicating with Sound
Section: 9: The Audio Channel
Author: Buxton, William
Author: Bly, Sara A.
Author: Frysinger, Steven P.
Author: Lunney, David
Author: Mansur, Douglass L.
Author: Mezrich, Joseph J.
Author: Morrison, Robert C.
Date: 1985
Pages: 420-424

Title: Sites, Modes, and Trails: Telling the User of an Interactive System Where He Is, What He Can Do, and How to Get to Places
Section: 10: Interaction Styles and Techniques
Author: Nievergelt, J.
Author: Weydert, J.
Date: 1980
Pages: 438-441
Note: (excerpt)

Title: Natural-Language Interfaces
Section: 10: Interaction Styles and Techniques
Author: Rich, Elaine
Date: 1984
Pages: 442-450

Bookmark: E.Baecker.87.451
Title: Making the Right Choices with Menus
Section: 10: Interaction Styles and Techniques
Author: Perlman, Gary
Date: 1985
Pages: 451-455

Title: Window-Based Computer Dialogues
Section: 10: Interaction Styles and Techniques
Author: Card, Stuart K.
Author: Pavel, M.
Author: Farrell, J. E.
Date: 1985
Pages: 456-460

Title: Direct Manipulation: A Step beyond Programming Languages
Section: 10: Interaction Styles and Techniques
Author: Shneiderman, Ben
Date: 1983
Pages: 461-467
Note: (excerpt)

Title: Direct Manipulation Interfaces
Section: 10: Interaction Styles and Techniques
Author: Hutchins, Edwin L.
Author: Hollan, James D.
Author: Norman, Donald A.
Date: 1986
Pages: 468-470
Note: (excerpt)

Title: Towards a Characterization of Graphical Interaction
Section: 10: Interaction Styles and Techniques
Author: Baecker, Ronald M.
Date: 1980
Pages: 471-481

Title: Design Principles for Human-Computer Interfaces
Section: 11: Design Principles and Methodologies
Author: Norman, Donald A.
Date: 1983
Pages: 492-501

Title: The Human Factor: Designing Computer Systems for People
Section: 11: Design Principles and Methodologies
Author: Rubinstein, Richard
Author: Hersh, Harry
Date: 1984
Pages: 502-507
Note: (book excerpt)

Title: Developing Interactive Information Systems with the User Software Engineering Methodology
Section: 11: Design Principles and Methodologies
Author: Wasserman, Anthony I.
Author: Pircher, Peter A.
Author: Shewmake, David T.
Author: Kersten, Martin L.
Date: 1986
Pages: 508-527

Title: Designing for Usability: Key Principles and What Designers Think
Section: 11: Design Principles and Methodologies
Author: Gould, John D.
Author: Lewis, Clayton
Date: 1985
Pages: 528-539

Title: Methods for Designing Software to Fit Human Needs and Capabilities
Section: 11: Design Principles and Methodologies
Editor: Anderson, Nancy S.
Editor: Olson, Judith Reitman
Date: 1985
Pages: 540-554
Note: (excerpt)

Title: Extending State-Transition Diagrams for the Specification of Human-Computer Interaction
Section: 12: Programming Techniques and Tools
Author: Wasserman, Anthony I.
Date: 1985
Pages: 561-575

Title: Towards a Comprehensive User Interface Management System
Section: 12: Programming Techniques and Tools
Author: Buxton, William
Author: Lamb, Martin R.
Author: Sherman, D.
Author: Smith, K. C.
Date: 1983
Pages: 576-583

Title: The Trillium User Interface Design Environment
Section: 12: Programming Techniques and Tools
Author: Henderson, D. Austin, Jr.
Date: 1986
Pages: 584-590

Title: MacApp: An Application Framework
Section: 12: Programming Techniques and Tools
Author: Schmucker, Kurt J.
Date: 1986
Pages: 591-594

Title: Creating Highly-Interactive and Graphical User Interfaces by Demonstration
Section: 12: Programming Techniques and Tools
Author: Myers, Brad A.
Author: Buxton, William
Date: 1986
Pages: 595-604

Title: Manual Dexterity: A User-Oriented Approach to Creating Computer Documentation
Section: 13: Enhancing System Usability
Author: Wright, Patricia
Date: 1983
Pages: 613-620

Title: Minimalist Design for Active Users
Section: 13: Enhancing System Usability
Author: Carroll, John M.
Date: 1984
Pages: 621-626

Title: Designing for Error
Section: 13: Enhancing System Usability
Author: Lewis, Clayton
Author: Norman, Donald A.
Date: 1986
Pages: 627-638

Title: The Adventure of Getting to Know a Computer
Section: 13: Enhancing System Usability
Author: Carroll, John M.
Date: 1982
Pages: 639-648

Title: Designing the Star User Interface
Section: Case Study D: The Star, the Lisa, and the Macintosh
Author: Smith, David Canfield
Author: Irby, Charles
Author: Kimball, Ralph
Author: Verplank, William L.
Author: Harslem, Eric
Date: 1982
Pages: 653-661

Title: Human Factors Testing in the Design of Xerox's 8010 `Star' Office Workstation
Section: Case Study D: The Star, the Lisa, and the Macintosh
Author: Bewley, William L.
Author: Roberts, Teresa L.
Author: Schroit, David
Author: Verplank, William L.
Date: 1983
Pages: 662-667

Title: On Conversational Interaction with Computers
Section: 14: Research Frontiers and Unsolved Problems
Author: Nickerson, R. S.
Date: 1977
Pages: 681-693

Title: Conversing with Computers
Section: 14: Research Frontiers and Unsolved Problems
Author: Bolt, Richard A.
Date: 1985
Pages: 694-702

Title: Ingredients of Intelligent User Interfaces
Section: 14: Research Frontiers and Unsolved Problems
Author: Rissland, Edwina L.
Date: 1984
Pages: 703-708

Title: Making Computers Accessible to Disabled People
Section: 14: Research Frontiers and Unsolved Problems
Author: Bowe, Frank
Date: 1987
Pages: 709-713