[1]
Why Design Method Development is Not Always Carried Out as User-Centered
Design
Reflection on UX Design
/
Dickson, Gary
/
Stolterman, Erik
Proceedings of the ACM CHI'16 Conference on Human Factors in Computing
Systems
2016-05-07
v.1
p.4056-4060
© Copyright 2016 ACM
Summary: In a series of interviews and observations conducted over the past two
years, we examined how designers have created, adopted, and evolved design
methods into practice. These studies have led us to question the processes used
and assumptions held by those who have been involved in developing new design
methods. Our studies have shown that even though user-centered design is
advocated by most researchers and practitioners, when it comes to their own way
of developing design methods for others, it is not done using a user-centered
approach. However, we found interesting differences among the three categories
of interviewees; practitioners, researchers and practitioner/researchers.
[2]
What if HCI Becomes a Fashion Driven Discipline?
Art & Performance
/
Pan, Yue
/
Stolterman, Erik
Proceedings of the ACM CHI'15 Conference on Human Factors in Computing
Systems
2015-04-18
v.1
p.2565-2568
© Copyright 2015 ACM
Summary: Recent research shows that fashion already exists in the HCI domain and
influences and affects design and designers' thinking and practices throughout
the design process. In this note, we draw our insights from fashion related
research within HCI and interaction design, provide some observations about
fashion-related design and research practices, raise questions about our field
as moving forward towards fashion driven discipline.
[3]
Knowledge Production in Interaction Design
Workshop Summaries
/
Höök, Kristina
/
Dalsgaard, Peter
/
Reeves, Stuart
/
Bardzell, Jeffrey
/
Löwgren, Jonas
/
Stolterman, Erik
/
Rogers, Yvonne
Extended Abstracts of the ACM CHI'15 Conference on Human Factors in
Computing Systems
2015-04-18
v.2
p.2429-2432
© Copyright 2015 ACM
Summary: Research in HCI involves a wide variety of knowledge production bringing
forth theories, guidelines, methods, practices, design case studies /
exemplars, frameworks, concepts, qualities and so on. This workshop is about
mapping out the spaces, forms and potentials of such knowledge production in
interaction design research.
[4]
WELCOME: Co-desired futures
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2014-11
v.21
n.6
p.5
© Copyright 2014 ACM
[5]
What makes a prototype novel?: a knowledge contribution concern for
interaction design research
/
Wiberg, Mikael
/
Stolterman, Erik
Proceedings of the 8th Nordic Conference on Human-Computer Interaction
2014-10-26
p.531-540
© Copyright 2014 ACM
Summary: In HCI/interaction design research much of our work is prototype-driven. We
explore new concepts through the design of new interactive systems. Still, as a
field of research we lack documented methods for examining the relation between
design ideas and design manifestations although this ability to examine if a
design (idea) is new and novel contribution to our field of research is
crucial. This paper contributes to this need by proposing 'generic design
thinking' as a first step towards a method to move from ideas and designs to
classes of conceptualized designs. In short, a method for examining designs as
knowledge contributions in HCI/interaction design research. We argue for this
suggested method through two examples including 1) how one such method can be
used to analyze and conceptualize existing designs, and 2) how one such method
can be useful for working with new concepts, and the generation of new
knowledge through design. We conclude with a discussion on how our initial
sketch of one such method can facilitate systematic knowledge development in
HCI design research.
[6]
WELCOME: HCI and nature
Visual thinking gallery
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2014-09
v.21
n.5
p.5
© Copyright 2014 ACM
[7]
WELCOME: The pervasive vision
Visual thinking gallery
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2014-07
v.21
n.4
p.5
© Copyright 2014 ACM
[8]
Temporal anchors in user experience research
Design methods
/
Huang, Chung-Ching
/
Stolterman, Erik
Proceedings of DIS'14: Designing Interactive Systems
2014-06-21
v.1
p.271-274
© Copyright 2014 ACM
Summary: As HCI becomes more aware of long-term use experience, users' retrospection
might be one starting point to explore prior interactive use. However, due to
the limitation of current methodologies and human memory, research participants
might recall specific prior use episodes and less their experience over time.
In this note, we examine how to encourage retrospection and reflection
concerning the changes of use experience in the past and over time. We have
reviewed relevant research and traced the usage of temporal references in those
studies, such as diagrams of use measurement over time or the history of
interactive products. We propose the notion of temporal anchors as way of
capturing and grounding temporal aspects of long-term use experience. We have
found that methods that include temporal anchors have facilitated opportunities
for rich reflections and communications around use experience and temporality.
[9]
Reprioritizing the relationship between HCI research and practice: bubble-up
and trickle-down effects
Design research
/
Gray, Colin M.
/
Stolterman, Erik
/
Siegel, Martin A.
Proceedings of DIS'14: Designing Interactive Systems
2014-06-21
v.1
p.725-734
© Copyright 2014 ACM
Summary: There has been an ongoing conversation about the role and relationship of
theory and practice in the HCI community. This paper explores this relationship
privileging a practice perspective through a tentative model, which describes a
"bubble-up" of ideas from practice to inform research and theory development,
and an accompanying "trickle-down" of theory into practice. Interviews were
conducted with interaction designers, which included a description of their use
of design methods in practice, and their knowledge and use of two common design
methods-affinity diagramming and the concept of affordance. Based on these
interviews, potential relationships between theory and practice are explored
through this model. Disseminating agents already common in HCI practice are
addressed as possible mechanisms for the research community to understand
practice more completely. Opportunities for future research, based on the use
of the tentative model in a generative way, are considered.
[10]
What's in the details?
Visual thinking gallery
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2014-05
v.21
n.3
p.5
© Copyright 2014 ACM
[11]
Stay on the boundary: artifact analysis exploring researcher and user
framing of robot design
Human-robot interaction
/
Lee, Hee Rin
/
Šabanovic, Selma
/
Stolterman, Erik
Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems
2014-04-26
v.1
p.1471-1474
© Copyright 2014 ACM
Summary: In recent years, HCI researchers have increased their focus on studying the
power relationships between researchers and users, and developing methodologies
for eliciting design ideas that are sensitive to existing epistemic hierarchies
in technology design. The differential value given to expert versus lay
knowledge is a central factor in these debates. We apply Artifact Analysis,
developed to help designers handle the complexity of digital artifacts, as a
method to explore how experts and non-experts understand and frame robots, a
technology characterized by significant complexity. Our results show that both
non-expert users and expert researchers have knowledge that is significant to
future robot development, but they focus on different aspects of the technology
-- users address mediated and interaction complexity while researchers focus on
internal and external complexity. We also found that robots function as
boundary objects between experts and users, and suggest that one task designers
can perform is to "stay on the boundary" and mediate between the different ways
in which experts and non-experts frame emerging technology to develop designs
that benefit from insights from both user and researcher perspectives.
[12]
Reading critical designs: supporting reasoned interpretations of critical
design
Critical design
/
Bardzell, Jeffrey
/
Bardzell, Shaowen
/
Stolterman, Erik
Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems
2014-04-26
v.1
p.1951-1960
© Copyright 2014 ACM
Summary: Critical Design has emerged as an important concept in HCI research and
practice. Yet researchers have noted that its uptake has been limited by
certain lacks of intellectual infrastructure theories, methodologies, canons
and exemplars, and a community of practice. We argue that one way to create
this infrastructure is to cultivate a community adept at reading that is,
critically interpreting and making reasoned judgments about critical designs.
We propose an approach to developing close readings of critical designs, which
are both evidence-based and carefully reasoned. The approach highlights
analytical units of analysis, the relevance of design languages and social
norms, and the analytical contemplation of critical aspects of a design. It is
intended to be relatively easy to learn, to try out, and to teach, in the hopes
of inviting more members of the HCI community to engage in this practice. We
exemplify the approach with readings of two critical designs and reflect on
different ways that a design might serve a critical purpose or offer a critical
argument about design, society, and the future.
[13]
Interactions magazine
Special interest group: 111
/
Wakkary, Ron
/
Stolterman, Erik
Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems
2014-04-26
v.2
p.1147-1150
© Copyright 2014 ACM
Summary: In this SIG meeting we invite attendees of CHI to join us to provide input,
feedback, and discuss the ACM interactions magazine.
[14]
Distant matters
Departments
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2014-03
v.21
n.2
p.5
© Copyright 2014 ACM
[15]
Positional acts: using a Kinect™ sensor to reconfigure patient roles
within radiotherapy treatment
Healthy moments
/
Mullaney, Tara
/
Yttergren, Björn
/
Stolterman, Erik
Proceedings of the 2014 International Conference on Tangible and Embedded
Interaction
2014-02-16
p.93-96
© Copyright 2014 ACM
Summary: With many medical procedures done today, patients are forced to act as
passive recipients of care, while nurses and doctors are actively involved in
the process of diagnosis or treatment. In this paper, we focus upon patient
positioning for radiotherapy treatment, looking at the immobilization and
positioning techniques used, and the role of the patient in this process. Our
desire to engage patients in the positioning process led to the creation of an
experimental positioning system which can enable patients to self-position
themselves for treatment. Utilizing the body tracking and skeletal data
capabilities of a Kinect™ sensor, our prototype provides visualizations
of where an individual's body is in relation to the desired position, and when
these two positions have become correctly aligned. Testing demonstrated how our
prototype could be used to actively engage patients in the positioning process
together with care providers, in a mutually empowering and supportive way.
[16]
Improving over time...
Day in the lab
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2014-01
v.21
n.1
p.5
© Copyright 2014 ACM
[17]
Shape changes
Welcome
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2013-11
v.20
n.6
p.5
© Copyright 2013 ACM
[18]
Capturing prolonged interactive experiences: a review of visual approaches
in user research
Tools and methods
/
Huang, Chung-Ching
/
Stolterman, Erik
Proceedings of the 2013 Conference on Designing Pleasurable Products and
Interfaces
2013-09-03
p.86-95
© Copyright 2013 ACM
Summary: Each user of interactive systems experiences prolonged engagement with
applications, products and systems. Because of limitations of contemporary
long-term user research methods and imperfection in human memory, approaches
for longitudinal user experience are still under-explored. In this paper, we
review a recent methodological shift in user research aimed at applying visual
approaches to the capturing of prolonged interactive use. We analyze and
discuss selected examples of existing visual approaches that support the
examination of longitudinal use and represent and visualize changes in
interactions. We discuss potential merits of visual approaches for user
experience longitudinal research. We also discuss the drawbacks of these
approaches. Overall, we argue that visual approaches have the potential to
support certain aspects of user experience research, especially in relation to
issues concerning temporality.
[19]
Innovation and history
Welcome
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2013-09
v.20
n.5
p.5
© Copyright 2013 ACM
[20]
New rules of engagement
Welcome
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2013-07
v.20
n.4
p.5
© Copyright 2013 ACM
[21]
Interaction design and serious ambitions
Welcome
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2013-05
v.20
n.3
p.5
© Copyright 2013 ACM
[22]
Personal informatics and reflection: a critical examination of the nature of
reflection
alt.chi: reflection and evaluation
/
Pirzadeh, Afarin
/
He, Li
/
Stolterman, Erik
Extended Abstracts of ACM CHI'13 Conference on Human Factors in Computing
Systems
2013-04-27
v.2
p.1979-1988
© Copyright 2013 ACM
Summary: Personal informatics systems that help people both collect and reflect on
various kinds of personal information are growing rapidly. Despite the
importance of journaling and the main role it has in tracking one's personal
growth, a limited number of studies have examined journaling in the area of
personal informatics in detail. In this paper, we critically examine the
process of reflection on experiences, thoughts and evolving insights through a
qualitative research study. We also present the design research process we
conducted to develop the Wandering Mind as a support tool to help individuals
record and reflect on their experiences.
[23]
Pattern language and HCI: expectations and experiences
alt.chi: reflection and evaluation
/
Pan, Yue
/
Stolterman, Erik
Extended Abstracts of ACM CHI'13 Conference on Human Factors in Computing
Systems
2013-04-27
v.2
p.1989-1998
© Copyright 2013 ACM
Summary: Pattern Language (PL) has been researched and developed in HCI research
since the mid-80s. Our research was initiated by the question why something
like PL can create such enthusiasm and interest over the years, while at the
same time not be more widespread and successful? In this paper, we examine the
experiences and expectations that HCI researchers who have been involved in PL
research have had and still have when it comes to PL. Based on the literature
review and interview studies, we provide some overall reflections and several
possible directions on the use of PL in HCI.
[24]
Design research at CHI and its applicability to design practice
Papers: design research
/
Roedl, David J.
/
Stolterman, Erik
Proceedings of ACM CHI 2013 Conference on Human Factors in Computing Systems
2013-04-27
v.1
p.1951-1954
© Copyright 2013 ACM
Summary: This note describes our analysis of 35 papers from CHI 2011 that aim to
improve or support interaction design practice. In our analysis, we
characterize how these CHI authors conceptualize design practice and the types
of contributions they propose. This work is motivated by the recognition that
design methods proposed by HCI researchers often do not fit the needs and
constraints of professional design practice. As a complement to the analysis of
the CHI papers we also interviewed 13 practitioners about their attitudes
towards learning new methods and approaches. We conclude the note by offering
some critical reflections about how HCI research can better support actual
design practice.
[25]
The next 20 years... in HCI education
Welcome
/
Wakkary, Ron
/
Stolterman, Erik
interactions
2013-03
v.20
n.2
p.5
© Copyright 2013 ACM
