hotauthor: olson_g* : Human-Computer Interaction Bibliography Search

[1] DocuViz: Visualizing Collaborative Writing Sharing & Collaboration @ Work / Wang, Dakuo / Olson, Judith S. / Zhang, Jingwen / Nguyen, Trung / Olson, Gary M. Proceedings of the ACM CHI'15 Conference on Human Factors in Computing Systems 2015-04-18 v.1 p.1865-1874

ACM Digital Library Link

Summary: Collaborative writing is on the increase. In order to write well together, authors often need to be aware of who has done what recently. We offer a new tool, DocuViz, that displays the entire revision history of Google Docs, showing more than the one-step-at-a-time view now shown in revision history and tracking changes in Word. We introduce the tool and present cases in which the tool has the potential to be useful: To authors themselves to see recent "seismic activity," indicating where in particular a co-author might want to pay attention, to instructors to see who has contributed what and which changes were made to comments from them, and to researchers interested in the new patterns of collaboration made possible by simultaneous editing capabilities.

[2] Everyday Telepresence: Emerging Practices and Future Research Directions Workshop Summaries / Rae, Irene / Mutlu, Bilge / Olson, Gary M. / Olson, Judith S. / Takayama, Leila / Venolia, Gina Extended Abstracts of the ACM CHI'15 Conference on Human Factors in Computing Systems 2015-04-18 v.2 p.2409-2412

ACM Digital Library Link

Summary: As network availability becomes ubiquitous, users are leveraging this access to establish their presence in remote locations through the use of commercially available telepresence technologies. With the increasing adoption of systems, new questions are emerging about how these technologies affect user interactions and relationships. Our goal for this workshop is to bring an interdisciplinary group of telepresence researchers together to trade perspectives, fostering new opportunities for collaboration and to facilitate discussion on how to advance the field.

[3] Collective Problem Solving: Features and affordances of creative online communities Panels / Nickerson, Jeffrey V. / Malone, Thomas W. / Olson, Gary M. / Crowston, Kevin Companion Proceedings of ACM CSCW 2015 Conference on Computer-Supported Cooperative Work and Social Computing 2015-03-14 v.2 p.135-138

ACM Digital Library Link

Summary: Panelists will discuss how collective intelligence can be applied to large-scale problems through collaborative online systems. The features and affordances of several such systems will be described, inviting discussion about how such systems can be better designed by the CSCW community.

[4] How to make distance work work Cover story / Olson, Judith S. / Olson, Gary M. interactions 2014-03 v.21 n.2 p.28-35

ACM Digital Library Link

[5] Turbulence in the clouds: challenges of cloud-based information work Papers: knowledge managment / Voida, Amy / Olson, Judith S. / Olson, Gary M. Proceedings of ACM CHI 2013 Conference on Human Factors in Computing Systems 2013-04-27 v.1 p.2273-2282

ACM Digital Library Link

Summary: We report on a qualitative study of the user experience of cloud-based information work. We characterize the information work practices and challenges that exist largely at the different intersections of three constructs -- cloud-based services, collaborations, and digital identifiers. We also demonstrate how the misalignment of these three constructs is experienced as a "losing battle" that has led to miscommunication among collaborators, the abandonment of cloud-based services, and the irreparable blurring of digital identities.

[6] Here or There? How Configuration of Transnational Teams Impacts Social Capital Human-Work Interaction Design / Haines, Julia Katherine / Olson, Judith S. / Olson, Gary M. Proceedings of IFIP INTERACT'13: Human-Computer Interaction-2 2013 v.2 p.479-496

Keywords: Transnational collaboration; team configuration; social capital

Link to Digital Content at Springer

Summary: The many challenges of distributed communication and the many challenges of intercultural collaboration have been researched and discussed at length in the literature. What is lacking is a combined approach that looks at both issues of distance and diversity in collaboration. We conducted research in a large, multinational technology company to better understand team configurational factors in transnational work. In this case study, we found that the development of social capital is impacted by whether a person is in their home context or transplanted and their expectations based on that context. This has implications for the development of intellectual capital in the team. We highlight factors in the creation of social capital as well as some mechanisms that may mitigate cultural difference. In addition to bringing into focus the challenges that arise in various configurations, this study contributes to the transnational literature by highlighting the importance of local context in diverse collaborations.

[7] Cross-cutting faultlines of location and shared identity in the intergroup cooperation of partially distributed groups Groups @ work / Voida, Amy / Bos, Nathan / Olson, Judith / Olson, Gary / Dunning, Lauren Proceedings of ACM CHI 2012 Conference on Human Factors in Computing Systems 2012-05-05 v.1 p.3101-3110

ACM Digital Library Link

Summary: This paper reports the results of a study comparing the relative influence of location and shared identity in partially distributed work. Using an experimental task called Shape Factory, groups of eight participants were configured such that in the baseline 'strangers' condition only the location-based faultline was present while in the experimental 'intergroup' condition, participants from two different shared identity groups engaged in distributed collaboration, creating an additional, cross-cutting faultline. The results showed that participants in the intergroup condition, with both location-based and shared identity faultlines, performed at a higher level than participants in the strangers condition, with only the location-based faultline. In the intergroup condition, the performance effects of location and shared identity were roughly equal and did not affect each other differentially in combination.

[8] Massively distributed authorship of academic papers alt.chi / Tomlinson, Bill / Ross, Joel / Andre, Paul / Baumer, Eric / Patterson, Donald / Corneli, Joseph / Mahaux, Martin / Nobarany, Syavash / Lazzari, Marco / Penzenstadler, Birgit / Torrance, Andrew / Callele, David / Olson, Gary / Silberman, Six / Stünder, Marcus / Palamedi, Fabio Romancini / Salah, Albert Ali / Morrill, Eric / Franch, Xavier / Mueller, Florian Floyd / Kaye, Joseph 'Jofish' / Black, Rebecca W. / Cohn, Marisa L. / Shih, Patrick C. / Brewer, Johanna / Goyal, Nitesh / Näkki, Pirjo / Huang, Jeff / Baghaei, Nilufar / Saper, Craig Extended Abstracts of ACM CHI'12 Conference on Human Factors in Computing Systems 2012-05-05 v.2 p.11-20

ACM Digital Library Link

Summary: Wiki-like or crowdsourcing models of collaboration can provide a number of benefits to academic work. These techniques may engage expertise from different disciplines, and potentially increase productivity. This paper presents a model of massively distributed collaborative authorship of academic papers. This model, developed by a collective of thirty authors, identifies key tools and techniques that would be necessary or useful to the writing process. The process of collaboratively writing this paper was used to discover, negotiate, and document issues in massively authored scholarship. Our work provides the first extensive discussion of the experiential aspects of large-scale collaborative research.

[9] EDITED BOOK The human-computer interaction handbook: fundamentals, evolving technologies, and emerging applications / Jacko, Julie A. 2012 p.1518 CRC Press

ISBN: 978-1-4398-2943-1, 1-4398-2943-8 oclc: 441142179

Third edition

www.taylorandfrancis.com/books/details/9781439829431/

Introduction: A Moving Target: The Evolution of Human-Computer Interaction
		+ Grudin, Jonathan
Humans in HCI
	Perceptual-Motor Interaction: Some Implications for Human-Computer Interaction
		+ Welsh, Timothy N.
		+ Chandrasekharan, Sanjay
		+ Ray, Matthew
		+ Neyedli, Heather
		+ Chua, Romeo
		+ Weeks, Daniel J.
	Human Information Processing: An Overview for Human-Computer Interaction
		+ Proctor, Robert W.
		+ Vu, Kim-Phuong L.
	Mental Models in Human-Computer Interaction
		+ Payne, Stephen J.
	Task Loading and Stress in Human-Computer Interaction: Theoretical Frameworks and Mitigation Strategies
		+ Szalma, James L.
		+ Hancock, Gabriella M.
		+ Hancock, Peter A.
	Choices and Decisions of Computer Users
		+ Jameson, Anthony
Computers in HCI
	Input Technologies and Techniques
		+ Hinckley, Ken
		+ Wigdor, Daniel
	Sensor- and Recognition-Based Input for Interaction
		+ Wilson, Andrew D.
	Visual Displays
		+ Schlick, Christopher M.
		+ Winkelholz, Carsten
		+ Ziefle, Martina
		+ Mertens, Alexander
	Haptic Interface
		+ Iwata, Hiroo
	Nonspeech Auditory and Crossmodal Output
		+ Hoggan, Eve
		+ Brewster, Stephen
	Network-Based Interaction
		+ Dix, Alan
	Wearable Computers
		+ Siewiorek, Daniel
		+ Smailagic, Asim
		+ Starner, Thad
	Design of Fixed, Portable, and Mobile Information Devices
		+ Smith, Michael J.
		+ Carayon, Pascale
Designing Human-Computer Interactions
	Visual Design Principles for Usable Interfaces: Everything Is Designed: Why We Should Think before Doing
		+ Watzman, Suzanne
		+ Re, Margaret
	Globalization, Localization, and Cross-Cultural User-Interface Design
		+ Marcus, Aaron
		+ Gould, Emilie W.
	Speech and Language Interfaces, Applications, and Technologies
		+ Karat, Clare-Marie
		+ Lai, Jennifer
		+ Stewart, Osamuyimen
		+ Yankelovich, Nicole
	Multimedia User Interface Design
		+ Sutcliffe, Alistair
	Multimodal Interfaces
		+ Oviatt, Sharon
	Systems That Adapt to Their Users
		+ Jameson, Anthony
		+ Gajos, Krzysztof Z.
	Mobile Interaction Design in the Age of Experience Ecosystems
		+ Susani, Marco
	Tangible User Interfaces
		+ Ishii, Hiroshi
		+ Ullmer, Brygg
	Achieving Psychological Simplicity: Measures and Methods to Reduce Cognitive Complexity
		+ Thomas, John C.
		+ Richards, John T.
	Information Visualization
		+ Card, Stuart
	Collaboration Technologies
		+ Olson, Gary M.
		+ Olson, Judith S.
	Human-Computer Interaction and the Web
		+ Ashman, Helen
		+ Dagger, Declan
		+ Brailsford, Tim
		+ Goulding, James
		+ O'Sullivan, Declan
		+ Schmakeit, Jan-Felix
		+ Wade, Vincent
	Human-Centered Design of Decision-Support Systems
		+ Smith, Philip J.
		+ Beatty, Roger
		+ Hayes, Caroline C.
		+ Larson, Adam
		+ Geddes, Norman D.
		+ Dorneich, Michael C.
	Online Communities
		+ Zaphiris, Panayiotis
		+ Ang, Chee Siang
		+ Laghos, Andrew
	Virtual Environments
		+ Stanney, Kay M.
		+ Cohn, Joseph V.
	Privacy, Security, and Trust: Human-Computer Interaction Challenges and Opportunities at Their Intersection
		+ Karat, John
		+ Karat, Clare-Marie
		+ Brodie, Carolyn
Application-/Domain-Specific Design
	Human-Computer Interaction in Health Care
		+ Sainfort, François
		+ Jacko, Julie A.
		+ McClellan, Molly A.
		+ Edwards, Paula J.
	Why We Play: Affect and the Fun of Games -- Designing Emotions for Games, Entertainment Interfaces, and Interactive Products
		+ Lazzaro, Nicole
	Motor Vehicle-Driver Interfaces
		+ Green, Paul A.
	Human-Computer Interaction in Aerospace
		+ Landry, Steven J.
	User-Centered Design in Games Randy J. Pagulayan
		+ Keeker, Kevin
		+ Fuller, Thomas
		+ Wixon, Dennis
		+ Romero, Ramon L.
		+ Gunn, Daniel V.
Designing for Diversity
	Older Adults and Information Technology: Opportunities and Challenges
		+ Czaja, Sara J.
		+ Lee, Chin Chin
	Human-Computer Interaction for Kids
		+ Bruckman, Amy
		+ Bandlow, Alisa
		+ Dimond, Jill
		+ Forte, Andrea
	Information Technology for Communication and Cognitive Support
		+ Newell, Alan F.
		+ Carmichael, Alex
		+ Gregor, Peter
		+ Alm, Norman
		+ Waller, Annalu
		+ Hanson, Vicki L.
		+ Pullin, Graham
		+ Hoey, Jesse
	Perceptual Impairments: New Advancements Promoting Technological Access
		+ Jacko, Julie A.
		+ Leonard, V. Kathlene
		+ McClellan, Molly A.
		+ Scott, Ingrid U.
	Universal Accessibility and Low-Literacy Populations: Implications for Human-Computer Interaction Design and Research Methods
		+ Gribbons, William M.
	Computing Technologies for Deaf and Hard of Hearing Users
		+ Hanson, Vicki L.
The Development Process
Section A Requirements Specification
	User Experience Requirements Analysis within the Usability Engineering Lifecycle
		+ Mayhew, Deborah J.
		+ Follansbee, Todd J.
	Task Analysis
		+ Courage, Catherine
		+ Jain, Jhilmil
		+ Redish, Janice (Ginny)
		+ Wixon, Dennis
	Contextual Design
		+ Holtzblatt, Karen
	Grounded Theory Method in Human-Computer Interaction and Computer-Supported Cooperative Work
		+ Muller, Michael J.
		+ Kogan, Sandra
	An Ethnographic Approach to Design
		+ Blomberg, Jeanette
		+ Burrell, Mark
Section B Design and Development
	Putting Personas to Work: Employing User Personas to Focus Product Planning, Design, and Development
		+ Pruitt, John
		+ Adlin, Tamara
	Prototyping Tools and Techniques
		+ Beaudouin-Lafon, Michel
		+ Mackay, Wendy E.
	Scenario-Based Design
		+ Rosson, Mary Beth
		+ Carroll, John M.
	Participatory Design: The Third Space in Human-Computer Interaction
		+ Muller, Michael J.
		+ Druin, Allison
	Unified User Interface Development: A Software Refactoring Perspective
		+ Savidis, Anthony
		+ Stephanidis, Constantine
	Usability + Persuasiveness + Graphic Design = eCommerce User Experience
		+ Mayhew, Deborah J.
	Human-Computer Interaction and Software Engineering for User Interface Plasticity
		+ Coutaz, Joëlle
		+ Calvary, Gaëlle
Section C Testing, Evaluation, and Technology Transfer
	Usability Testing
		+ Dumas, Joseph S.
		+ Fox, Jean E.
	Usability for Engaged Users: The Naturalistic Approach to Evaluation
		+ Siegel, David
	Survey Design and Implementation in HCI
		+ Ozok, A. Ant
	Inspection-Based Evaluations
		+ Cockton, Gilbert
		+ Woolrych, Alan
		+ Hornbæk, Kasper
		+ Frøkjær, Erik
	Model-Based Evaluation
		+ Kieras, David
	Spreadsheet Tool for Simple Cost-Benefit Analyses of User Experience Engineering
		+ Mayhew, Deborah J.
	Technology Transfer
		+ Schofield, Kevin M.
Emerging Phenomena in HCI
	Augmenting Cognition in HCI: Twenty-First Century Adaptive System Science and Technology
		+ Hale, Kelly S.
		+ Stanney, Kay M.
		+ Schmorrow, Dylan D.
	Social Networks and Social Media
		+ McClellan, Molly A.
		+ Jacko, Julie A.
		+ Sainfort, François
		+ Johnson, Layne M.
	Human-Computer Interaction for Development: Changing Human-Computer Interaction to Change the World
		+ Dray, Susan M.
		+ Light, Ann
		+ Dearden, Andrew M.
		+ Evers, Vanessa
		+ Densmore, Melissa
		+ Ramachandran, Divya
		+ Kam, Matthew
		+ Marsden, Gary
		+ Sambasivan, Nithya
		+ Smyth, Thomas
		+ van Greunen, Darelle
		+ Winters, Niall

[10] Brainstorming under constraints: why software developers brainstorm in groups Different perspectives / Shih, Patrick C. / Venolia, Gina / Olson, Gary M. Proceedings of the 25th BCS Conference on Human-Computer Interaction 2011-07-04 p.74-83

ACM Digital Library Link

Summary: Group brainstorming is widely adopted as a design method in the domain of software development. However, existing brainstorming literature has consistently proven group brainstorming to be ineffective under the controlled laboratory settings. Yet, electronic brainstorming systems informed by the results of these prior laboratory studies have failed to gain adoption in the field because of the lack of support for group well-being and member support. Therefore, there is a need to better understand brainstorming in the field. In this work, we seek to understand why and how brainstorming is actually practiced, rather than how brainstorming practices deviate from formal brainstorming rules, by observing brainstorming meetings at Microsoft. The results of this work show that, contrary to the conventional brainstorming practices, software teams at Microsoft engage heavily in the constraint discovery process in their brainstorming meetings. We identified two types of constraints that occur in brainstorming meetings. Functional constraints are requirements and criteria that define the idea space, whereas practical constraints are limitations that prioritize the proposed solutions.

[11] Shared identity helps partially distributed teams, but distance still matters Individuals and groups / Bos, Nathan D. / Buyuktur, Ayse / Olson, Judith S. / Olson, Gary M. / Voida, Amy GROUP'10: International Conference on Supporting Group Work 2010-11-06 p.89-96

ACM Digital Library Link

Summary: Previous research on partially distributed teams has revealed a cluster of problems, including difficulty coordinating, 'ingroup' formation among members in different locations, and lower trust in teammates across distance. But these prior studies involved groups of strangers; would pre-existing groups have the same problems? We recruited groups from the same fraternity or sorority to test groups with a pre-existing shared identity. We found that these groups did indeed coordinate work better, cooperated more, and were more willing and able to take on larger scale projects. However, even within these high-performing shared identity groups, there were significant differences between collocated and remote members in performance, group efficacy, and sense of group identity.

[12] Kolline: a task-oriented system for collaborative information seeking Social media (I) / Filho, Fernando Figueira / Olson, Gary M. / de Geus, Paulo Lício ACM 28th International Conference on Design of Communication 2010-09-26 p.89-94

ACM Digital Library Link

Summary: This paper presents results of an exploratory study which observed Linux novice users performing complex technical tasks using Google's search engine. In this study we observed that information triage is a difficult process for unexperienced users unless well structured information is provided which results in better satisfaction and search effectiveness. Providing a well structured information allows users to browse through different pieces of documentation without depending exclusively on the keyword search. Based on these observations, this research prototyped Kolline, a system that aims to facilitate information seeking for unexperienced users by allowing more experienced users to collaborate together. Users in Kolline create a task-oriented navigation structure based on web annotations. In this paper we discuss the potential benefits of this technique on helping unexperienced users to solve complex search tasks and present improvements for future work.

[13] Trends in Scholarly Collaboration / Olson, Gary M. Proceedings of the 2010 International Conference on the Design of Cooperative Systems 2010-05-18 p.1-2

coop.wineme.fb5.uni-siegen.de/proceedings2010/1_gOlson_1_2.pdf

Summary: Researchers in science and engineering have a long tradition of collaboration, and increasingly carry out these collaborations across geographical distance. Similar trends exist in industry, where virtual teams are increasing in frequency. While we know that such dispersed collaborations are difficult, there is growing evidence of success. The physical and biological sciences have led the way, though more recently social and behavioral scientists have also adopted these new modes of working. Most recently of all, there is growing evidence of collaborative scholarship in the humanities, including some of it carried out under conditions of geographical dispersion. I will review these trends, and in particular comment on whether the factors that distinguish success from failure in such collaborations are the same across these diverse domains.

[14] A visualization interface for interactive search refinement Posters/Demos / Filho, Fernando Figueira / de Albuquerque, João Porto / Resende, André / de Geus, Paulo Lício / Olson, Gary Proceedings of the Workshop on Human-Computer Interaction and Information Retrieval 2009-10-23 p.46-49

Summary: It is common practice nowadays to find, assess and explore the Web by groping scattered information presented through many search results. Browsing interfaces and query suggestion techniques attempt to guide the user by providing term recommendations and query phrases. In this paper, we introduce the browsing interface of Kolline, a community search engine under development. Two case studies are described and two distinct web browsing interfaces are analyzed. Based on this analysis, we present a new browsing interface, describing our design decisions and providing directions for future work.

[15] The information school phenomenon Forum: Timelines / Olson, Gary M. / Grudin, Jonathan interactions 2009-03 v.16 n.2 p.15-19

Keywords: HCI History

ACM Digital Library Link

Summary: Gary Olson recently moved to UCI from the University of Michigan, where as faculty member and acting dean, he participated in the formation of its influential School of Information, described in this article. I have helped track down historical information on other influential iSchools. We may be witnessing the birth of a new star in the academic firmament -- its growth, so far only a little slower than a supernova, may be tested by the economic collapse, but could accelerate with a recovery. -- Jonathan Grudin

[16] INTERNET Informatics at UC Irvine / Hayes, Gillian R. / Kobsa, Alfred / Knobel, Cory / Mark, Gloria / Nardi, Bonnie / Olson, Gary M. / Olson, Judy / Patterson, Donald J. / Redmiles, David / Taylor, Richard / Tomlinson, Bill 2008-04-13 United States, California, Irvine University of California, Irvine

Keywords: education:programs | education:1st_choice |

Keywords: ICS, Information and Computer Science, UCI, Donald Bren School of Information and Computer Sciences, Computer Science, School of Computer Science, Statistics, Informatics

www.ics.uci.edu/informatics/

Summary: Informatics is the primary program for undergraduate and graduate education and research in Human-Computer Interaction at UC Irvine.

[17] EDITED BOOK HCI Remixed: Reflections on Works that have Influenced the HCI Community / Erickson, Thomas / McDonald, David W. 2008 p.337 Cambridge, Massachusetts MIT Press

ISBN: 0-262-05088-9, 978-0-262-05088-3

Section I - Big Ideas
1. My Vision Isn't My Vision: Making a Career Out of Getting Back to Where I Started
+ Buxton, William
2. Deeply Intertwingled: The Unexpected Legacy of Ted Nelson's Computer Lib/Dream Machines
+ Russell, Daniel M.
3. Man-Computer Symbiosis
+ Baecker, Ronald M.
4. Drawing on SketchPad: Reflections on Computer Science and HCI
+ Konstan, Joseph A.
5. The Mouse, the Demo and the Big Idea
+ Ju, Wendy
Section II - Influential Systems
6. A Creative Programming Environment
+ Lieberman, Henry
7. Fundamentals in HCI: Learning the Value of Consistency and User Models
+ Bly, Sara
8. It is still a Star
+ Bødker, Susanne
9. The Disappearing Computer
+ Streitz, Norbert A.
10. It Really Is All About Location!
+ Dey, Anind K.
Section III - Large Groups, Loosely Joined
11. Network Nation: Human Communication via Computer
+ Kiesler, Sara
12. On the Diffusion of Innovations in HCI
+ Fisher, Danyel
13. From Smart to Ordinary
+ Brown, Barry
14. Knowing the Particulars
+ Erickson, Thomas
15. Back to Samba School: Revisiting Seymour Papert's Ideas on Community, Culture, Computers and Learning
+ Bruckman, Amy
16. The Work to Make Software Work
+ Grinter, Rebecca E.
Section IV - Groups in the Wild
17. McGrath and the Behaviors of Groups (BOGs)
+ Grudin, Jonathan
18. Observing Collaboration: Group-Centered Design
+ Greenberg, Saul
19. Infrastructure and its Effect on the Interface
+ Edwards, W. Keith
20. Taking Articulation Work in CSCW Seriously
+ Fitzpatrick, Geraldine
21. Let's Shack Up: Getting Serious about GIM
+ McDonald, David W.
22. A CSCW Sampler
+ Palen, Leysia
23. Video, Toys, and Beyond Being There
+ Smith, Brian K
Section V - Reflective Practitioners
24. A Simulated Listening Typewriter: John Gould plays Wizard of Oz
+ Schmandt, Chris
25. Seeing the Hole In Space
+ Harrison, Steve
26. Edward Tufte's 1+1=3
+ Jenson, Scott
27. Typographic Space: A Fusion of Design and Technology
+ Forlizzi, Jodi
28. Making Sense of Sense Making
+ Whittaker, Steve
29. Does Voice Coordination Have to be 'Rocket Science'?
+ Aoki, Paul M.
30. Decomposing a Design Space
+ Resnick, Paul
Section VI - There's More to Design
31. Discovering America
+ Winograd, Terry
32. Interaction Design Considered as a Craft
+ Löwgren, Jonas
33. Designing 'Up' in the Software Industry
+ Cherny, Lynn
34. Revisiting an Ethnocritical Approach to HCI: Verbal Privilege and Translation
+ Muller, Michael J.
35. Some Experience! Some Evolution!
+ Cockton, Gilbert
36. Mumford Re-Visited
+ Dray, Susan M.
Section VII - Tacking and Jibbing
37. Learning from Learning from Notes
+ Olson, Judith S.
38. A Site for SOAR Eyes: (Re)placing Cognition
+ Churchill, Elizabeth F.
39. You Can Go Home Again: Revisiting a Study of Domestic Computing
+ Woodruff, Allison
40. From Gaia to HCI: On Multi-disciplinary Design and Co-adaptation
+ Mackay, Wendy E.
41. Fun at Work: Managing HCI with the Peopleware Perspective
+ Thomas, John C.
42. Learning from Engineering Research
+ Newman, William
43. Interaction is the Future of Computing
+ Beaudouin-Lafon, Michel
Section VIII - Seeking Common Ground
44. A Source of Stimulation: Gibson's Account of the Environment
+ Gaver, William
45. When the External Entered HCI: Designing Effective Representations
+ Rogers, Yvonne
46. The Essential Role of Mental Models in HCI: Card, Moran and Newell
+ Ehrlich, Kate
47. A Most Fitting Law
+ Olson, Gary M.
48. Reflections on Card, English, and Burr
+ MacKenzie, I. Scott
49. The Contribution of the Language-Action Perspective to a New Foundation for Design
+ De Michelis, Giorgio
50. Following Procedures: A Detective Story
+ Henderson, Austin
51. Play, Flex, and Slop: Sociality and Intentionality
+ Dourish, Paul

[18] Intra- and Inter-cultural Collaboration in Science and Engineering Analysis of Intercultural Collaboration / Olson, Gary M. / Luo, Airong Proceedings of the 2007 International Workshop on Intercultural Collaboration 2007-01-25 p.249-259

Link to Digital Content at Springer

Summary: Collaboratories that support science and engineering have become more and more common. Unfortunately, many of them experience serious difficulties. Those that involve inter-cultural collaboration are especially problematic. We have identified more than 200 such projects, and have formulated a series of working hypotheses about what factors are associated with success and failure. In this article we review these factors, focusing in particular on those aspects that arise in inter-cultural collaborations.

[19] EDITED BOOK The human-computer interaction handbook: fundamentals, evolving technologies, and emerging applications / Sears, Andrew / Jacko, Julie A. 2007 p.1384 CRC Press

ISBN: 0-8058-5870-9; 9780805858709

Second edition

www.isrc.umbc.edu/HCIHandbook/

crcpress.com/shopping_cart/products/product_detail.asp

A Moving Target: The Evolution of HCI
		+ Grudin, Jonathan
HUMANS IN HCI
	Perceptual-Motor Interaction: Some Implications for HCI
		+ Welch, T.
		+ Chua, R.
		+ Weeks, D.
		+ Goodman, D.
	Human Information Processing: An Overview for Human-Computer Interaction
		+ Proctor, R.
		+ Vu, K.-P.
	Mental Models in Human-Computer Interaction
		+ Payne, S.
	Emotion in Human-Computer Interaction
		+ Brave, S.
		+ Nass, C.
	Cognitive Architecture
		+ Byrne, M.
	Cognition Under Stress: Theoretical Frameworks
		+ Szalma, J. L.
		+ Hancock, P.
	Motivating, Influencing, and Persuading Users
		+ Fogg, B. J.
		+ Cueller, G.
		+ Danielson, D.
	Human Error Identification in Human Computer Interaction
		+ Stanton, N.
COMPUTERS IN HCI
	Input Technologies and Techniques
		+ Hinckley, K.
	Sensor/Recognition-Based Input for Techniques
		+ Wilson, A.
	Visual Displays
		+ Luczak, H.
		+ Schlick, C.
		+ Ziefle, M.
		+ Park, M.
	Haptic Interface
		+ Iwata, H.
	Non-speech Auditory Output
		+ Brewster, S.
	Network-Based Interaction
		+ Dix, A.
	User-Centered Interdisciplinary Design of Wearable Computers
		+ Starner, T.
		+ Siewiorek, D.
		+ Mailagic, A. S.
	Design of Computer Workstations
		+ Smith, M. J.
		+ Carayon, P.
		+ Cohen, W. J.
DESIGNING HUMAN-COMPUTER INTERACTIONS
	Visual Design
		+ Re, P.
		+ Watzman, S.
	Global/Intercultural User-Interface Design
		+ Marcus, A.
	Conversational Interfaces and Technologies
		+ Karat, C.-M.
		+ Vergo, J.
		+ Nahamoo, D.
		+ Lai, J.
		+ Yankelovich, N.
	Multimedia User Interface Design
		+ Sutcliffe, A.
	Multimodal Interfaces
		+ Oviatt, S.
	Adaptive Interfaces and Agents
		+ Jameson, A.
	Mobile Interaction Design in the Age of Experience Ecosystems
		+ Susani, M.
	Tangible User Interfaces
		+ Ishii, H.
	Achieving Psychological Simplicity: Measure and Methods to Reduce Cognitive Complexity
		+ Thomas, J.
		+ Richards, J.
	Information Visualization
		+ Card, S.
	Groupware and Computer Supported Cooperative Work
		+ Olson, G.
		+ Olson, J.
	HCI and the Web
		+ Ashman, H.
	Human-Centered Design of Decision Support Systems
		+ Smith, P.
		+ Geddes, N.
	Online Communities
		+ Zaphiris, P.
	Virtual Environments
		+ Stanney, K.
	Human-Computer Interaction Viewed from the Intersection of Privacy, Security and Trust
		+ Karat, J.
		+ Karat, C.-M.
		+ Brodie, C.
APPLICATION/DOMAIN SPECIFIC DESIGN
	Human Computer Interaction in Health Care
		+ Sainfort, F.
		+ Jacko, J.
		+ Booske, B. C.
	Why We Play: Affect and the Fun of Games: Designing Emotions for Games, Entertainment Interfaces and Interactive Products
		+ Lazzaro, N.
	Motor Vehicle Driver Interfaces
		+ Green, P.
	Human Computer Interaction in Aerospace
		+ Landry, S.
	User-Centered Design in Games
		+ Pagulayan, R. J.
		+ Keeker, K.
		+ Wixon, D.
		+ Romero, R. L.
		+ Fuller, T.
DESIGNING FOR DIVERSITY
	The Digital Divide
		+ Cooper, J.
	Information Technology and Older Adults
		+ Czaja, S.
		+ Lee, C. C.
	HCI for Kids
		+ Bruckman, A.
		+ Bandlow, A.
	Information Technology for Cognitive Support
		+ Newell, A. F.
		+ Carmichael, A.
		+ Gregor, P.
		+ Alm, N.
	Physical Disabilities and Computing Technologies: An Analysis of Impairments
		+ Sears, A.
		+ Young, M.
		+ Feng, J.
	Perceptual Impairments: New Advancements Promoting Technological Access
		+ Jacko, J. A.
		+ Vitense, H.
		+ Scott, I.
	Universal Accessibility and Functionally Illiterate Populations
		+ Gribbons, W.
	Computing Technologies for Deaf and Hard of Hearing Users
		+ Hanson, V.
THE DEVELOPMENT PROCESS
Section A: Requirements Specification
	User Experience and HCI
		+ Kuniavsky, M.
	Requirements Specification within the Usability Engineering Lifecycle
		+ Mayhew, D.
	Task Analysis
		+ Courage, C.
		+ Redish, J.
		+ Wixon, D.
	Contextual Design
		+ Holtzblatt, K.
	The Ethnographic Approach to Design
		+ Blomberg, J.
		+ Burrell, M.
		+ Guest, G.
Section B: Design and Development
	Putting Personas to Work: Using Data-Driven Personas to Focus Product Planning, Design and Development
		+ Adlin, T.
		+ Pruitt, J.
	Prototyping Tools and Techniques
		+ Beaudouin-Lafon, M.
		+ Mackay, W.
	Scenario-based Design
		+ Rosson, M. B.
		+ Carroll, J. M.
	Participatory Design: The Third Space in HCI
		+ Muller, M. J.
	Unified User Interface Development
		+ Stephanidis, C.
		+ Savidis, A.
	HCI and Software Engineering: Designing for User Interface Plasticity
		+ Coutaz, J.
Section C: Testing and Evaluation
	Usability Testing: Current Practice and Future Directions
		+ Dumas, J. S.
	Survey Design and Implementation in HCI
		+ Ozok, A. A.
	Inspection-based Evaluations
		+ Cockton, G.
		+ Lavery, D.
		+ Woolrych, A.
	Model-Based Evaluation
		+ Kieras, D.
MANAGING HCI AND EMERGING ISSUES
	Technology Transfer
		+ Schofield, K.
	Augmented Cognition in HCI
		+ Schmorrow, D.
	Human Values, Ethics, and Design
		+ Friedman, B.
		+ Kahn, P. H., Jr.
	Cost Justification
		+ Bias, R. G.
		+ Mayhew, D. J.
		+ Upmanyu, D.
PERSPECTIVES ON HCI
	Future Trends in Human-Computer Interaction
		+ Sears, A.
		+ Jacko, J.

[20] Institutionalizing HCI: what do i-schools offer? Panels / Carroll, John M. / Dourish, Paul / Friedman, Batya / Kurosu, Masaaki / Olson, Gary M. / Sutcliffe, Alistair Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006-04-22 v.2 p.17-20

ACM Digital Library Link

Summary: I-schools (schools of information, of informatics, of information studies, and of information sciences) have emerged as a new academic home for university programs in HCI. This panel will discuss the significance of i-schools in US universities, related international university-level education movements and trends, the role and possible trajectory of HCI within i-schools, and how the SIGCHI community can play a role in contributing to this development.

[21] Usability research challenges for cyberinfrastructure and tools Workshops / Procter, Rob / Borgman, Christine / Bowker, Geof / Jirotka, Marina / Olson, Gary / Pancake, Cherri / Rodden, Tom / schraefel, m. c. Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006-04-22 v.2 p.1675-1678

ACM Digital Library Link

Summary: We summarize the motivation and aims for this workshop on usability research challenges for cyberinfrastructure and tools, and outline workshop preparations and program.

[22] CHI 2006: interact, inform, inspire Fresh / Olson, Gary / Wixon, Dennis interactions 2005 v.12 n.6 p.12-13

[23] Human-Computer Interaction: Psychological Aspects of the Human Use of Computing / Olson, Gary M. / Olson, Judith S. Annual Review of Psychology 2003 v.54 p.491-516

arjournals.annualreviews.org/doi/abs/10.1146/annurev.psych.54.101601.145044

Summary: Human-computer interaction (HCI) is a multidisciplinary field in which psychology and other social sciences unite with computer science and related technical fields with the goal of making computing systems that are both useful and usable. It is a blend of applied and basic research, both drawing from psychological research and contributing new ideas to it. New technologies continuously challenge HCI researchers with new options, as do the demands of new audiences and uses. A variety of usability methods have been developed that draw upon psychological principles. HCI research has expanded beyond its roots in the cognitive processes of individual users to include social and organizational processes involved in computer usage in real environments as well as the use of computers in collaboration. HCI researchers need to be mindful of the longer-term changes brought about by the use of computing in a variety of venues.

[24] EDITED BOOK The human-computer interaction handbook: fundamentals, evolving technologies, and emerging applications / Jacko, Julie A. / Sears, Andrew 2003 p.1277 Lawrence Erlbaum Associates

ISBN: 0-8058-3838-4 (case) 0-8058-4468-6 (pbk.)

www.isrc.umbc.edu/HCIHandbook/index1st.html

I. The Evolution of Human-Computer Interaction: From Memex to Bluetooth and Beyond
	www.isrc.umbc.edu/HCIHandbook/Intro.html
	+ Pew, Richard W.
II. HUMANS IN HCI (Mary Czerwinski)
1. Perceptual-Motor Interaction: Some Implications for HCI
	www.isrc.umbc.edu/HCIHandbook/Chapter_1.html
	+ Chua, Romeo
	+ Weeks, Daniel J.
	+ Goodman, David
2. Human Information Processing: An overview for Human-Computer Interaction
	www.isrc.umbc.edu/HCIHandbook/Chapter_2.html
	+ Proctor, Robert W.
	+ Vu, Kim-Phuong L.
3. Mental Models
	www.isrc.umbc.edu/HCIHandbook/Chapter_3.html
	+ van der Veer, Gerrit C.
	+ Melguizo, Maria del Carmen Puerta
4. Emotion in Human-Computer Interaction
	www.isrc.umbc.edu/HCIHandbook/Chapter_4.html
	+ Brave, Scott
	+ Nass, Cliff
5. Cognitive Architecture
	www.isrc.umbc.edu/HCIHandbook/Chapter_5.html
	+ Byrne, Michael D.
6. Modeling Humans in HCI
	www.isrc.umbc.edu/HCIHandbook/Chapter_6.html
	+ Yoshikawa, Hidekazu
III. COMPUTERS IN HCI (Rob Jacob)
7. Input Technologies and Techniques
	www.isrc.umbc.edu/HCIHandbook/Chapter_7.html
	+ Hinckley, Ken
8. Conversational Interface Technologies
	www.isrc.umbc.edu/HCIHandbook/Chapter_8.html
	+ Karat, Clare-Marie
	+ Vergo, John
	+ Nahamoo, David
9. Visual Displays
	www.isrc.umbc.edu/HCIHandbook/Chapter_9.html
	+ Luczak, Holger
	+ Roetting, Matthias
	+ Oehme, Olaf
10. Haptic Interfaces
	www.isrc.umbc.edu/HCIHandbook/Chapter_10.html
	+ Iwata, Hiroo
11. Non-speech Auditory Output
	www.isrc.umbc.edu/HCIHandbook/Chapter_11.html
	+ Brewster, Stephen
IV. HUMAN-COMPUTER INTERACTION
IV.A. Interaction Fundamentals (Julie Jacko)
12. Multimedia User Interface Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_12.html
	+ Sutcliffe, Alistair
13. Visual Design Principles for Usable Interfaces
	www.isrc.umbc.edu/HCIHandbook/Chapter_13.html
	+ Watzman, Suzanne
14. Multimodal Interfaces
	www.isrc.umbc.edu/HCIHandbook/Chapter_14.html
	+ Oviatt, Sharon
15. Adaptive Interfaces and Agents
	www.isrc.umbc.edu/HCIHandbook/Chapter_15.html
	+ Jameson, Anthony
16. Network-Based Interaction
	www.isrc.umbc.edu/HCIHandbook/Chapter_16.html
	+ Dix, Alan
17. Motivating, Influencing, and Persuading Users
	www.isrc.umbc.edu/HCIHandbook/Chapter_17.html
	+ Fogg, BJ
18. Human Error Identification in Human Computer Interaction
	www.isrc.umbc.edu/HCIHandbook/Chapter_18.html
	+ Stanton, Neville A.
19. Design of Computer Workstations
	www.isrc.umbc.edu/HCIHandbook/Chapter_19.html
	+ Smith, Michael J.
	+ Carayon, Pascale
	+ Cohen, William J.
IV. B. Designing Interfaces For Diverse Users (Gregg Vanderheiden)
20. Genderizing HCI
	www.isrc.umbc.edu/HCIHandbook/Chapter_20.html
	+ Cassell, Justine
21. Designing Computer Systems for Older Adults
	www.isrc.umbc.edu/HCIHandbook/Chapter_21.html
	+ Czaja, Sara J.
	+ Lee, Chin Chin
22. HCI for Kids
	www.isrc.umbc.edu/HCIHandbook/Chapter_22.html
	+ Bruckman, Amy
	+ Bandlow, Alisa
23. Global / Intercultural User-Interface Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_23.html
	+ Marcus, Aaron
24. Information Technology for Cognitive Support
	www.isrc.umbc.edu/HCIHandbook/Chapter_24.html
	+ Newell, Alan F.
	+ Carmichael, Alex
	+ Gregor, Peter
	+ Alm, Norman
25. Physical Disabilities and Computing Technologies: An Analysis of Impairments
	www.isrc.umbc.edu/HCIHandbook/Chapter_25.html
	+ Sears, Andrew
	+ Young, Mark
26. Perceptual Impairments and Computing Technologies
	www.isrc.umbc.edu/HCIHandbook/Chapter_26.html
	+ Jacko, Julie A.
	+ Vitense, Holly
	+ Scott, Ingrid
IV.C. Interaction Issues for Special Applications (Jenny Preece)
27. Documentation: Not yet implemented but coming soon!
	www.isrc.umbc.edu/HCIHandbook/Chapter_27.html
	+ Mehlenbacher, Brad
28. Information Visualization
	www.isrc.umbc.edu/HCIHandbook/Chapter_28.html
	+ Card, Stuart
29. Groupware and Computer Supported Cooperative Work
	www.isrc.umbc.edu/HCIHandbook/Chapter_29.html
	+ Olson, Gary M.
	+ Olson, Judith S.
30. Online Communities: Sociability and Usability
	www.isrc.umbc.edu/HCIHandbook/Chapter_30.html
	+ Preece, Jenny
	+ Maloney-Krichmar, Diane
31. Virtual Environments
	www.isrc.umbc.edu/HCIHandbook/Chapter_31.html
	+ Stanney, Kay M.
32. User-Centered Interdisciplinary Design of Wearable Computers
	www.isrc.umbc.edu/HCIHandbook/Chapter_32.html
	+ Siewiorek, Daniel P.
	+ Smailagic, Asim
33. A Cognitive Systems Engineering Approach to the Design of Decision Support Systems
	www.isrc.umbc.edu/HCIHandbook/Chapter_33.html
	+ Smith, Philip J.
	+ Geddes, Norman D.
34. Computer-Based Tutoring Systems: A Behavioral Approach
	www.isrc.umbc.edu/HCIHandbook/Chapter_34.html
	+ Emurian, Henry H.
	+ Durham, Ashley G.
35. Conversational Speech Interfaces
	www.isrc.umbc.edu/HCIHandbook/Chapter_35.html
	+ Lai, Jennifer
	+ Yankelovich, Nicole
36. The World-Wide Web
	www.isrc.umbc.edu/HCIHandbook/Chapter_36.html
	+ Lazar, Jonathan
37. Information Appliances
	www.isrc.umbc.edu/HCIHandbook/Chapter_37.html
	+ Sharpe, W. P.
	+ Stenton, S. P.
V. APPLICATION DOMAINS (Arnold M. Lund)
38. E-Commerce Interface Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_38.html
	+ Vergo, John
	+ Noronha, Sunil
	+ Kramer, Joseph
	+ Lenchner, Jon
	+ Cofino, Thomas A.
39. The Evolution of HCI during the Telecommunications Revolution
	www.isrc.umbc.edu/HCIHandbook/Chapter_39.html
	+ Israelski, Edmond
	+ Lund, Arnold M.
40. Government Roles in HCI
	www.isrc.umbc.edu/HCIHandbook/Chapter_40.html
	+ Scholtz, Jean
41. Human Computer Interaction in Health Care
	www.isrc.umbc.edu/HCIHandbook/Chapter_41.html
	+ Sainfort, Francois
	+ Jacko, Julie
	+ Booske, Bridget C.
42. A Framework for Understanding the Development of Educational Software
	www.isrc.umbc.edu/HCIHandbook/Chapter_42.html
	+ Quintana, Chris
	+ Krajcik, Joseph
	+ Soloway, Elliot
	+ Norris, Cathleen
43. Understanding Entertainment: Story and Gameplay are One
	www.isrc.umbc.edu/HCIHandbook/Chapter_43.html
	+ Schell, Jesse
44. Motor Vehicle Driver Interfaces
	www.isrc.umbc.edu/HCIHandbook/Chapter_44.html
	+ Green, Paul
45. Human Computer Interaction in Aerospace
	www.isrc.umbc.edu/HCIHandbook/Chapter_45.html
	+ Pritchett, Amy R.
46. User-centered design in games
	www.isrc.umbc.edu/HCIHandbook/Chapter_46.html
	+ Pagulayan, Randy J.
	+ Keeker, Kevin
	+ Wixon, Dennis
	+ Romero, Ramon L.
	+ Fuller, Thomas
VI. THE DEVELOPMENT PROCESS
VII.A. Requirements Specification (Michael J. Muller)
47. Requirements Specification within the Usability Engineering Lifecycle
	www.isrc.umbc.edu/HCIHandbook/Chapter_47.html
	+ Mayhew, Deborah
48. Task Analysis
	www.isrc.umbc.edu/HCIHandbook/Chapter_48.html
	+ Redish, Janice (Ginny)
	+ Wixon, Dennis
49. Contextual Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_49.html
	+ Holtzblatt, Karen
50. The Ethnographic Approach to Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_50.html
	+ Blomberg, Jeanette
	+ Burrell, Mark
	+ Guest, Greg
VII.B. Design and Development (Tom Stewart)
51. Guidelines, Standards, and Style Guides
	www.isrc.umbc.edu/HCIHandbook/Chapter_51.html
	+ Stewart, Tom
	+ Travis, David
52. Prototyping tools and techniques
	www.isrc.umbc.edu/HCIHandbook/Chapter_52.html
	+ Beaudouin-Lafon, Michel
	+ Mackay, Wendy
53. Scenario-based Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_53.html
	+ Rosson, Mary Beth
	+ Carroll, John M.
54. Participatory Design: The Third Space in HCI
	www.isrc.umbc.edu/HCIHandbook/Chapter_54.html
	+ Muller, Michael J.
55. Unified User Interface Development
	www.isrc.umbc.edu/HCIHandbook/Chapter_55.html
	+ Stephanidis, C.
	+ Savidis, A.
VII.C. Testing and Evaluation (Andrew Sears)
56. User-based Evaluations
	www.isrc.umbc.edu/HCIHandbook/Chapter_56.html
	+ Dumas, Joseph S.
57. Inspection-based Evaluations
	www.isrc.umbc.edu/HCIHandbook/Chapter_57.html
	+ Cockton, Gilbert
	+ Lavery, Darryn
	+ Woolrych, Alan
58. Model-based Evaluation
	www.isrc.umbc.edu/HCIHandbook/Chapter_58.html
	+ Kieras, David
59. Beyond Task Completion: Evaluation of Affective Components of Use
	www.isrc.umbc.edu/HCIHandbook/Chapter_59.html
	+ Karat, John
VII. MANAGING HCI AND EMERGING ISSUES (HANS-JOERG BULLINGER AND JURGEN ZIEGLER)
60. Technology Transfer
	www.isrc.umbc.edu/HCIHandbook/Chapter_60.html
	+ Schofield, Kevin
61. Human values, Ethics, and Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_61.html
	+ Friedman, Batya
	+ Kahn, Peter H., Jr.
62. Cost Justification
	www.isrc.umbc.edu/HCIHandbook/Chapter_62.html
	+ Bias, Randolph G.
	+ Mayhew, Deborah J.
	+ Upmanyu, Dilip
63. The Evolving Role of Security, Privacy and Trust in a Digitized World
	www.isrc.umbc.edu/HCIHandbook/Chapter_63.html
	+ Diller, Steve
	+ Lin, Lynn
	+ Tashjian, Vania
64. Achieving compatibility in HCI design and evaluation
	www.isrc.umbc.edu/HCIHandbook/Chapter_64.html
	+ Karwowski, Waldemar
VIII. Perspectives on HCI
	www.isrc.umbc.edu/HCIHandbook/Future.html
	+ Salvendy, Gavriel

[25] Effects of four computer-mediated communications channels on trust development Confidence and Trust / Bos, Nathan / Olson, Judy / Gergle, Darren / Olson, Gary / Wright, Zach Proceedings of ACM CHI 2002 Conference on Human Factors in Computing Systems 2002-04-20 p.135-140

ACM Digital Library Link

Summary: When virtual teams need to establish trust at a distance, it is advantageous for them to use rich media to communicate. We studied the emergence of trust in a social dilemma game in four different communication situations: face-to-face, video, audio, and text chat. All three of the richer conditions were significant improvements over text chat. Video and audio conferencing groups were nearly as good as face-to-face, but both did show some evidence of what we term delayed trust (slower progress toward full cooperation) and fragile trust (vulnerability to opportunistic behavior).