[1]
A diversity-sensitive evaluation method
Long Paper
/
Mourouzis, Alexandros
/
Antona, Margherita
/
Stephandis, Constantine
Universal Access in the Information Society
2011-08
v.10
n.3
p.337-356
Keywords: Evaluation; Universal access; System acceptance; Design for all
Copyright © 2011 Springer-Verlag
Summary: This paper presents an evaluation method, along with the underlying theory,
for assessing interactive systems and specifying their quality in terms of
universal access. The method is an adaptation of traditional walkthroughs and
is aimed to incorporate user diversity, for example in terms of individual
abilities, skills, background, levels of expertise, equipment used, etc., as
key input to evaluation. The method aims at addressing as many as possible of
the qualities of a system that might affect diverse users throughout their
usage of the system and which, ultimately, have an impact on the system's wide
acceptance. The proposed method, described here, extends the cognitive
walkthrough method by introducing a simulation of the users' reasoned action
process in order to assess whether users can, and will be, in favour of
accessing, exploring, utilising and, ultimately, adopting a system.
Additionally, the method allows considering in the assessment process various
aspects of diversity among target users and use conditions, rather than
assessing for the so-called average user, aiming at incorporating
accessibility, usability and acceptance as intrinsic measurements. Finally, the
paper presents ORIENT, a prototype inspection tool developed as a means to
further facilitate experts in conducting such walkthroughs in practice, and
which offers step-by-step guidance throughout the process until final
reporting. Preliminary experiences with the application of the method in the
domain of e-Services are also discussed.
[2]
A Novel Design Approach for Multi-device Adaptable User Interfaces:
Concepts, Methods and Examples
Multimodality, Adaptation and Personalisation
/
Mourouzis, Alexandros
/
Leonidis, Asterios
/
Foukarakis, Michalis
/
Antona, Margherita
/
Maglaveras, Nicos
UAHCI 2011: 6th International Conference on Universal Access in
Human-Computer Interaction, Part I: Design for All and eInclusion
2011-07-09
v.1
p.400-409
Keywords: User interface design; Multi-device; Device-independent; Adaptable user
interfaces; Migratory interfaces; Accessibility; Design for All
Copyright © 2011 Springer-Verlag
Summary: User interface designers and engineers are faced today with unprecedented
challenges. Applications are progressively required to run on multiple
computing platforms and accommodate the capabilities of different devices.
Users and context are significantly characterized by diversity, leading to a
very broad range of accessibility and interaction requirements and preferences
that need to be adequately addressed. The current approach of designing
separate user interfaces, one for each target use, is time consuming, error
prone, and does not adequately addresses the challenges of cross-platform
consistency, universal access and integration. To this end, this paper proposes
a new integrative approach to multi-device user interface development for
achieving device-independence by-design and further pursuing improved levels
user experience for all through adaptive presentational models for various
devices and contexts of use. Explanatory examples that were implemented in the
context of the REMOTE R&D project are also presented.
[3]
The REMOTE AAL Project: Remote Health and Social Care for Independent Living
of Isolated Elderly with Chronic Conditions
Ambient Assisted Living and Smart Environments
/
Bekiaris, Angelos
/
Mourouzis, Alexandros
/
Maglaveras, Nicos
UAHCI 2011: 6th International Conference on Universal Access in
Human-Computer Interaction, Part III: Context Diversity
2011-07-09
v.3
p.131-140
Keywords: Chronic conditions; Tele-healthcare; Ambient Assisted Living
Copyright © 2011 Springer-Verlag
Summary: REMOTE is an AAL project that aims at advancing the state-of-the-art in
fields of tele-healthcare and ambient intelligence by enhancing the elderly's
home with audio-visual, sensor, motoric monitoring and automation abilities to
trace vital signs, activity, behaviour and health condition, and detect risks
and critical situations, as well as provide, proactively and reactively,
effective and efficient support at home. This paper presents the project
objectives, the approach and principles endorsed, and the expected results.
Overall, REMOTE is characterised by: a user-centered philosophy and consistent
involvement of users; processes for reaching consensus among all stakeholders;
strong commitment to ethical and legal issues; sound scientific and
evidence-based methods (incl. real context pilots in 6 countries) to measure
usability, impact and acceptance of the developments by elderly populations.
[4]
An Interoperable Concept for Controlling Smart Homes -- The ASK-IT Paradigm
Ambient Interaction
/
Bekiaris, Evangelos
/
Kalogirou, Kostas
/
Mourouzis, Alexandros
/
Panou, Maria
HCI International 2009: 13th International Conference on Human-Computer
Interaction, Part III: Ambient, Ubiquitous and Intelligent Interaction
2009-07-19
v.3
p.377-386
Keywords: Smart home; Ambient assisted living; Accessibility; Infomobility
Copyright © 2009 Springer-Verlag
Summary: This paper presents an interoperable home automation infrastructure that
offers new levels of mobility, accessibility, independence, comfort, and
overall quality of life. Building on previous experience with similar systems
and existing gaps over the full potential of automated support, both at home
and on the move, new concepts and objectives are defined for R&D on smart
homes. The paper outlines the proposed integrated and holistic solution,
discusses design and development issues, provides indicative evaluation results
emerging from a case study conducted in the European ASK-IT project, and
concludes by highlighting open issues and future steps.
[5]
A Harmonised Methodology towards Measuring Accessibility
Design Knowledge and Approaches for Accessibility and Universal Access
/
Mourouzis, Alexandros
/
Kastori, Grammati-Eirini
/
Votis, Konstantinos
/
Bekiaris, Evangelos
/
Tzovaras, Dimitrios
UAHCI 2009: 5th International Conference on Universal Access in
Human-Computer Interaction, Part I: Addressing Diversity
2009-07-19
v.1
p.578-587
Keywords: Accessibility; Disability; Evaluation; Assessment tools
Copyright © 2009 Springer-Verlag
Summary: This paper introduces the harmonized accessibility methodology (HAM) that
has been defined and deployed in the context of the ACCESSIBLE project. HAM is
aimed to harmonize existing collections of related design knowledge, such as
heuristics, guidelines, standards, etc., and thereby provide the grounds for
defining ontology-based rules and, and thereby implementing, within ACCESSIBLE
and beyond, automated accessibility assessment of ICT designs and developments.
Ultimately, ordinary developers will be enabled to conduct rapid, yet
specialized, accessibility assessments focused on any relevant disability
types, assistive technologies, platforms, and contextual conditions.
[6]
Development of Open Platform Based Adaptive HCI Concepts for Elderly Users
Intelligence, Adaptation and Personalisation
/
Leuteritz, Jan-Paul
/
Widlroither, Harald
/
Mourouzis, Alexandros
/
Panou, Maria
/
Antona, Margherita
/
Leonidis, Asterios
UAHCI 2009: 5th International Conference on Universal Access in
Human-Computer Interaction, Part II: Intelligent and Ubiquitous Interaction
Environments
2009-07-19
v.2
p.684-693
Keywords: Automatic user interface adaptation; Unified User Interface Design; adaptive
widgets; adaptation decision-making
Copyright © 2009 Springer-Verlag
Summary: This paper describes the framework and development process of adaptive user
interfaces within the OASIS project. After presenting a rationale for user
interface adaptation to address the needs and requirements of older users, the
paper presents and discusses the architecture and functionality of the OASIS
adaptation framework, focussing in particular on an advanced library of
adaptive widgets, as well as on the process of elaborating the adaptation
rules. The results of the adopted approach are discussed and hints to future
developments are provided.
[7]
EDITED BOOK
The Universal Access Handbook
2009
n.61
p.1034
CRC Press
== Introduction to Universal Access ==
Universal Access and Design for All in the Evolving Information Society
+ Stephanidis, C.
Perspectives on Accessibility: From Assistive Technologies to Universal Access and Design for All
+ Emiliani, P. L.
Accessible and Usable Design of Information and Communication Technologies
+ Vanderheiden, G. C.
== Diversity in the User Population ==
Dimensions of User Diversity
+ Ashok, M.
+ Jacko, J. A.
Motor Impairments and Universal Access
+ Keates, S.
Sensory Impairments
+ Kinzel, E.
+ Jacko, J. A.
Cognitive Disabilities
+ Lewis, C.
Age-Related Diff erences in the Interface Design Process
+ Kurniawan, S.
International and Intercultural User Interfaces
+ Marcus, A.
+ Rau, P.-L. P.
== Technologies for Diverse Contexts of Use ==
Accessing the Web
+ Hanson, V. L.
+ Richards, J. T.
+ Harper, S.
+ Trewin, S.
Handheld Devices and Mobile Phones
+ Kaikkonen, A.
+ Kaasinen, E.
+ Ketola, P.
Virtual Reality
+ Hughes, D.
+ Smith, E.
+ Shumaker, R.
+ Hughes, C.
Biometrics and Universal Access
+ Fairhurst, M. C.
Interface Agents: Potential Benefits and Challenges for Universal Access
+ and, E. André
M. Rehm
== Development Lifecycle of User Interfaces ==
User Requirements Elicitation for Universal Access
+ Antona, M.
+ Ntoa, S.
+ Adami, I.
+ Stephanidis, C.
Unified Design for User Interface Adaptation
+ Savidis, A.
+ Stephanidis, C.
Designing Universally Accessible Games
+ Grammenos, D.
+ Savidis, A.
+ Stephanidis, C.
Software Requirements for Inclusive User Interfaces
+ Savidis, A.
+ Stephanidis, C.
Tools for Inclusive Design
+ Waller, S.
+ Clarkson, P. J.
The Evaluation of Accessibility, Usability, and User Experience
+ Petrie, H.
+ Bevan, N.
== User Interface Development: Architectures, Components, and Tools ==
A Unified Soft ware Architecture for User Interface Adaptation
+ Savidis, A.
+ Stephanidis, C.
A Decision-Making Specifi cation Language for User Interface Adaptation
+ Savidis, A.
+ Stephanidis, C.
Methods and Tools for the Development of Unified Web-Based User Interfaces
+ Doulgeraki, C.
+ Partarakis, N.
+ Mourouzis, A.
+ Stephanidis, C.
User Modeling: A Universal Access Perspective
+ Adams, R.
Model-Based Tools: A User-Centered Design for All Approach
+ Stary, C.
Markup Languages in Human-Computer Interaction
+ Paternò, F.
+ Santoro, C.
Abstract Interaction Objects in User Interface Programming Languages
+ Savidis, A.
== Interaction Techniques and Devices ==
Screen Readers
+ Asakawa, C.
+ Leporini, B.
Virtual Mouse and Keyboards for Text Entry
+ Evreinov, G.
Speech Input to Support Universal Access
+ Feng, J.
+ Sears, A.
Natural Language and Dialogue Interfaces
+ Jokinen, K.
Auditory Interfaces and Sonification
+ Nees, M. A.
+ Walker, B. N.
Haptic Interaction
+ Jansson, G.
+ Raisamo, R.
Vision-Based Hand Gesture Recognition for Human-Computer Interaction
+ Zabulis, X.
+ Baltzakis, H.
+ Argyros, A.
Automatic Hierarchical Scanning for Windows Applications
+ Ntoa, S.
+ Savidis, A.
+ Stephanidis, C.
Eye Tracking
+ Majaranta, P.
+ Bates, R.
+ Donegan, M.
Brain-Body Interfaces
+ Gnanayutham, P.
+ George, J.
Sign Language in the Interface: Access for Deaf Signers
+ Huenerfauth, M.
+ Hanson, V. L.
Visible Language for Global Mobile Communication: A Case Study of a Design Project in Progress
+ Marcus, A.
Contributions of "Ambient" Multimodality to Universal Access
+ Carbonell, N.
== Application Domains ==
Vocal Interfaces in Supporting and Enhancing Accessibility in Digital Libraries
+ Catarci, T.
+ Kimani, S.
+ Dubinsky, Y.
+ Gabrielli, S.
Theories and Methods for Studying Online Communities for People with Disabilities and Older People
+ Pfeil, U.
+ Zaphiris, P.
Computer-Supported Cooperative Work
+ Gross, T.
+ Fetter, M.
Developing Inclusive e-Training
+ Savidis, A.
+ Stephanidis, C.
Training through Entertainment for Learning Difficulties
+ Savidis, A.
+ Grammenos, D.
+ Stephanidis, C.
Universal Access to Multimedia Documents
+ Petrie, H.
+ Weber, G.
+ Völkel, T.
Interpersonal Communication
+ Waller, A.
Universal Access in Public Terminals: Information Kiosks and ATMs
+ Kouroupetroglou, G.
Intelligent Mobility and Transportation for All
+ Bekiaris, E.
+ Panou, M.
+ Gaitanidou, E.
+ Mourouzis, A.
+ Ringbauer, B.
Electronic Educational Books for Blind Students
+ Grammenos, D.
+ Savidis, A.
+ Georgalis, Y.
+ Bourdenas, T.
+ Stephanidis, C.
Mathematics and Accessibility: A Survey
+ Pontelli, E.
+ Karshmer, A. I.
+ Gupta, G.
Cybertherapy, Cyberpsychology, and the Use of Virtual Reality in Mental Health
+ Renaud, P.
+ Bouchard, S.
+ Chartier, S.
+ Bonin, M-P
== Nontechnological Issues ==
Policy and Legislation as a Framework of Accessibility
+ Kemppainen, E.
+ Kemp, J. D.
+ Yamada, H.
Standards and Guidelines
+ Vanderheiden, G. C.
eAccessibility Standardization
+ Engelen, J.
Management of Design for All
+ Bühler, C.
Security and Privacy for Universal Access
+ Maybury, M. T.
Best Practice in Design for All
+ Miesenberger, K.
== Looking to the Future ==
Implicit Interaction
+ Ferscha, A.
Ambient Intelligence
+ Streitz, N. A.
+ Privat, G.
Emerging Challenges
+ Stephanidis, C.
[8]
A Development Toolkit for Unified Web-Based User Interfaces
Web Accessibility -- Automatic/Manual Evaluation and Authoring Tools
/
Doulgeraki, C.
/
Partarakis, N.
/
Mourouzis, A.
/
Stephanidis, C.
ICCHP'08: International Conference on Computers Helping People with Special
Needs
2008-07-09
p.346-353
Keywords: Unified User Interfaces; Adaptation; Design for All; User profiling
© Copyright 2006 Springer-Verlag
Summary: EAGER is a prototype development toolkit that allows embedding accessibility
and ease of use for all potential users into Web-based artefacts. Web-based
user interfaces developed by means of the EAGER toolkit incarnate the concept
of Unified User Interfaces and exhibit adaptation behaviour with respect to
diverse user abilities, requirements and preferences. Ultimately, the process
of employing EAGER is significantly less demanding in terms of time, experience
and skills required from the developer, than the typical process of developing
for the "average" user.
[9]
An Accessible Media Player as a User Agent for the Web
Web Accessibility -- Quality Control and Best Practice
/
Mourouzis, A.
/
Partarakis, N.
/
Doulgeraki, C.
/
Galanakis, C.
/
Stephanidis, C.
ICCHP'08: International Conference on Computers Helping People with Special
Needs
2008-07-09
p.474-481
Keywords: Web accessibility; mobility; usability; non-visual interaction
© Copyright 2006 Springer-Verlag
Summary: This paper presents webLection,a tool that aims at increasing the uptake of
the Web by a variety of potential users. With WebLection Web content is locally
rendered into standard audio formats, and, ultimately, manipulated just like
music employing the playing list behaviour as an intuitive interaction
metaphor. Although webLection originates from research for blind Web users,
significant benefits emerge for other types users too, including Web
developers, since it can be used, on the one hand, to easily transform and make
Web content available through its audio equivalent, and on the other hand to
inspect the accessibility and usability of Web pages for users of screen
readers.
[10]
Towards a Walkthrough Method for Universal Access Evaluation
Part II: Universal Access Methods, Techniques and Tools
/
Antona, Margherita
/
Mourouzis, Alexandros
/
Stephanidis, Constantine
UAHCI 2007: 4th International Conference on Universal Access in Human
Computer Interaction, Part I: Coping with Diversity
2007-07-22
v.1
p.325-334
Keywords: Universal Access; evaluation; walkthrough; system acceptance
Copyright © 2007 Springer-Verlag
Summary: This paper presents a walkthrough evaluation method for assessing, in a
Universal Access perspective, interactive systems. The methodology is an
adaptation of the traditional cognitive walkthrough used for many years in the
usability engineering community. Cognitive walkthrough involves a simulation of
the problem-solving process of an average user, to ensure that the user can
easily learn to perform tasks that the system is indented to support. The
proposed method, described here in brief along with the underlying theoretical
framework, extends this approach by: (a) involving a simulation of the users'
reasoned action process, to ensure that users will be in favour of accessing,
exploring, utilising, and, ultimately, adopting the system; (b) addressing the
diverse needs of all users, rather than of the average user, thus incorporating
accessibility for all target users as an intrinsic measurement. A set of
printed forms with specific questions reflecting the proposed methodology has
been developed to guide the new walkthrough procedure. Early experiences with
the application of the method in the domain of eServices are also discussed.
[11]
A Portal-Based Tool for Developing, Delivering and Working with Guidelines
Part II: Universal Access Methods, Techniques and Tools
/
Partarakis, Nikolaos
/
Mourouzis, Alexandros
/
Doulgeraki, Constantina
/
Stephanidis, Constantine
UAHCI 2007: 4th International Conference on Universal Access in Human
Computer Interaction, Part I: Coping with Diversity
2007-07-22
v.1
p.507-516
Keywords: Guidelines; standards; portals; working with guidelines
Copyright © 2007 Springer-Verlag
Summary: Guidelines and standards are gaining increasing importance world-wide.
However, their process of development is still in a state of flux. The same
stands regarding the means for spreading, retrieving and utilising such
knowledge. A portal-based approach is proposed here for supporting all
lifecycle phases of guidelines and standards. The proposed approach has
significant advantages: (a) it allows contributors from all over the globe to
form working groups, share virtual working spaces and, thereby, collaborate for
the development of guidelines and standards; (b) it facilitates the rapidly
spread and effective use of produced knowledge; and (c) it tackles the
demand-supply gap by bridging developers and consumers of knowledge.
[12]
Nomad Devices Adaptation for Offering Computer Accessible Infomobility
Services
Part II: Access to the Physical Environment, Mobility and Transportation
/
Pastor, Laura
/
Robleda, María García
/
Reigosa, Luis
/
Cabrera-Umpierrez, Maria Fernanda
/
Mourouzis, Alexandros
/
Ringbauer, Brigitte
UAHCI 2007: 4th International Conference on Universal Access in
Human-Computer Interaction, Part II: Ambient Interaction
2007-07-22
v.2
p.536-545
Keywords: nomad devices; disability; infomobility; user interface
Copyright © 2007 Springer-Verlag
Summary: This paper describes the adaptation approach for users with disability of
nomad devices within the ASK-IT European project funded by the EC 6th Framework
Program within the e-Inclusion area. The devices, software and hardware modules
involved are described. The User Interface (UI) configuration, defined
according to the functional characteristics of specific user groups, is
analysed along with the technical specifications of the devices and the
provided services. Finally, the current mock-ups of the system for different
nomad devices are illustrated.
[13]
An Accessible and Usable Soft Keyboard
Part IV: Interaction Techniques and Devices
/
Mourouzis, Alexandros
/
Boutsakis, Evagelos
/
Ntoa, Stavroula
/
Antona, Margherita
/
Stephanidis, Constantine
UAHCI 2007: 4th International Conference on Universal Access in
Human-Computer Interaction, Part II: Ambient Interaction
2007-07-22
v.2
p.961-970
Keywords: Text entry; soft keyboard; Universal Access; Ambient Intelligence
Copyright © 2007 Springer-Verlag
Summary: AUK is a 3x3 multi-tier onscreen keyboard. It supports various entry modes,
including 1 to 10-key and joystick modes, allowing text entry with a remarkable
range of devices. This paper presents the menu structure of AUK, the
alternative entry modes, and several layouts for novice, moderate and expert
users. The potential of AUK, as a text entry solution both for disabled and
able-bodied users, is discussed. Overall, the work presented here is considered
as a contribution to Universal Access and towards ambient text entry.
[14]
A User-Orientation Evaluation Framework: Assessing Accessibility Throughout
the User Experience Lifecycle
People with Disabilities: Human Computer Interface
/
Mourouzis, Alexandros
/
Antona, Margherita
/
Boutsakis, Evagelos
/
Stephanidis, Constantine
ICCHP'06: International Conference on Computers Helping People with Special
Needs
2006-07-11
p.421-428
© Copyright 2006 Springer-Verlag
Summary: Today, as the users and contexts of use of Information and Communication
Technology (ICT) become more diverse, there is a significant need to understand
all the factors that may affect the quality of the user-experience, and to
measure them systematically. This paper proposes an evaluation framework for
specifying and measuring the user-orientation of interactive products. The term
"user-orientation" refers to the extent to which target users (will) find the
product acceptable at all phases of the user experience lifecycle. The proposed
framework incorporates accessibility as a basic determinant of acceptability
and long-term adoption. It can be employed effectively in the evaluation of
systems that are aimed to be accessible and usable by diverse users (e.g.,
public systems) or by people with disability.
[15]
Virtual prints: Augmenting virtual environments with interactive personal
marks
/
Grammenos, Dimitris
/
Mourouzis, Alexandros
/
Stephanidis, Constantine
International Journal of Human-Computer Studies
2006
v.64
n.3
p.221-239
© Copyright 2006 Elsevier B.V.
Summary: This paper introduces the concept of Virtual Prints (ViPs) as an intuitive
metaphor for supporting interaction and navigation, as well as a number of
additional tasks in virtual environments (VEs). Three types of ViPs are
described: Virtual Footprints, which are used for tracking user navigation
(position, orientation and movement), Virtual Handprints, which are used for
tracing user interaction with the VE, and Virtual Markers, which are 'special'
marks (usually coupled with information) that can be created upon user request.
In a VE, the ViPs concept is instantiated and supported through a software
mechanism (the ViPs mechanism) that allows users to create, manage and interact
with their personal ViPs, as well as other users' ViPs.
The paper presents the background and related work upon which the suggested
concept builds, as well as the distinctive properties that differentiate ViPs
from other related efforts. An account of how users can interact with ViPs is
provided and related issues and challenges are discussed along with techniques
and methods for addressing them. The paper also describes the process followed
towards defining and experimenting with the concept of ViPs by means of
iterative design and evaluation of an interactive prototype. This process
involved exploratory studies, as well as several inspections and formal tests
with both experts and potential end-users, in order to assess the usefulness of
the concept and identify possible shortcomings, and also to evaluate and
improve the usability of the proposed designs and software prototypes. In
general, the findings of the studies reinforce the initial hypothesis that ViPs
are an intuitive and powerful concept, and show that the related software is
easy to learn and use. Overall, the results of the studies support strong
evidence that an appropriately designed and implemented, fully functional ViPs
mechanism can significantly increase the usability of VEs.
[16]
Towards i-dove, an interactive support tool for building and using virtual
environments with guidelines
Human-centred computing : cognitive, social and ergonomic aspects
/
Karampelas, P.
/
Grammenos, D.
/
Mourouzis, A.
/
Stephanidis, C.
Proceedings of the Tenth International Conference on Human-Computer
Interaction
2003-06-22
v.3
p.1411-1415
© Copyright 2003 Lawrence Erlbaum Associates
[17]
Virtual Prints: An Empowering Tool for Virtual Environments
Human-centred computing : cognitive, social and ergonomic aspects
/
Mourouzis, A.
/
Grammenos, D.
/
Filou, M.
/
Papadakos, P.
/
Stephanidis, C.
Proceedings of the Tenth International Conference on Human-Computer
Interaction
2003-06-22
v.3
p.1426-1430
© Copyright 2003 Lawrence Erlbaum Associates