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[1] Creativity Support Tools: Report From a U.S. National Science Foundation Sponsored Workshop / Shneiderman, Ben / Fischer, Gerhard / Czerwinski, Mary / Resnick, Mitch / Myers, Brad / Candy, Linda / Edmonds, Ernest / Eisenberg, Mike / Giaccardi, Elisa / Hewett, Tom / Jennings, Pamela / Kules, Bill / Nakakoji, Kumiyo / Nunamaker, Jay / Pausch, Randy / Selker, Ted / Sylvan, Elisabeth / Terry, Michael International Journal of Human-Computer Interaction 2006 v.20 n.2 p.61-77
www.leaonline.com/doi/abs/10.1207/s15327590ijhc2002_1
Summary: Creativity support tools is a research topic with high risk but potentially very high payoff. The goal is to develop improved software and user interfaces that empower users to be not only more productive but also more innovative. Potential users include software and other engineers, diverse scientists, product and graphic designers, architects, educators, students, and many others. Enhanced interfaces could enable more effective searching of intellectual resources, improved collaboration among teams, and more rapid discovery processes. These advanced interfaces should also provide potent support in hypothesis formation, speedier evaluation of alternatives, improved understanding through visualization, and better dissemination of results. For creative endeavors that require composition of novel artifacts (e.g., computer programs, scientific papers, engineering diagrams, symphonies, artwork), enhanced interfaces could facilitate exploration of alternatives, prevent unproductive choices, and enable easy backtracking. This U.S. National Science Foundation sponsored workshop brought together 25 research leaders and graduate students to share experiences, identify opportunities, and formulate research challenges. Two key outcomes emerged: (a) encouragement to evaluate creativity support tools through multidimensional in-depth longitudinal case studies and (b) formulation of 12 principles for design of creativity support tools.

[2] Designing with the human memory in mind Tutorials / Hewett, Thomas T. Proceedings of 7th Conference on Human-computer interaction with mobile devices and services 2005-09-19 p.363-364
ACM Digital Library Link
Summary: This tutorial provides a "hands-on" (actually, "minds-on") exploration of several basic processes and phenomena of human memory. The emphasis is on developing both intuitive and formal knowledge that can serve as background knowledge which will be useful in interpreting design guidelines and in making educated design judgments when design guidelines fail, conflict, or are nonexistent. The demonstrations used emphasize basic general phenomena with which any theory of memory must deal. In addition, the tutorial suggests some of the implications of these phenomena for designing interactive computing systems.

[3] Intellectual teamwork on smartphones Demos / Belov, Nadya / Koeck, Colin / Krandick, Werner / Shaffer, Joshua / Hewett, Thomas Proceedings of 7th Conference on Human-computer interaction with mobile devices and services 2005-09-19 p.379-380
ACM Digital Library Link
Summary: We demonstrate a software system that runs on smartphones and allows two or more geographically dispersed participants to collaborate on the solution of mathematical problems. We show how participants can create and join a collaborative session, how they can use a virtual whiteboard for the exchange of geometrical drawings and of mathematical formulas, and how they can communicate using text messages. We demonstrate the turn-management mechanism provided by our system, and we show how the system facilitates cross-referencing within the session.

[4] INTERNET Drexel University, College of Information Science and Technology (PhD) / Robertson, Scott / Allen, Robert / Atwood, Michael / Edwards, Alan / Gasson, Susan / Hewett, Tom / Kaplan, Randy / Lee, Frank J. / Salvussi, Dario / Stahl, Gerry / Weber, Rosina / Weidenbeck, Susan / Zhang, Qiping 2005-05-11 1998-08-26 United States, Pennsylvania, Philadelphia Drexel University
Keywords: education:programs | 
www.cis.drexel.edu/hci/
E-mail: scott.robertson@drexel.edu

[5] Cognitive factors in design: overview and some implications for design Tutorial / Hewett, Thomas T. Proceedings of the 2005 Conference on Creativity and Cognition 2005-04-12 p.318-321
ACM Digital Library Link
Summary: This tutorial provides a "hands-on" (actually, "minds-on") exploration of several basic processes and phenomena of human memory, and problem solving. The emphasis is on developing both intuitive and formal knowledge which can serve as background knowledge which will be useful in interpreting design guidelines and in making educated design judgments when design guidelines fail, conflict, or are nonexistent. The demonstrations used emphasize basic general phenomena with which any theory of memory or problem solving must deal. In addition, the tutorial suggests some of the implications of these phenomena for designing interactive computing systems.

[6] Informing the design of computer-based environments to support creativity ARTICLE / Hewett, Thomas T. International Journal of Human-Computer Studies 2005 v.63 n.4/5 p.383-409
Keywords: Creative work; User requirements; Virtual Workbench; Insight; Expertise
Link to Article at ScienceDirect
Summary: This paper addresses the problem of creating a human-centered computer-based support environment to facilitate innovation and creative work. It focuses on key factors to be considered in the design and development of any such user support environment regardless of the specific domain for which it may be implemented. The paper reviews psychological literature on how creativity, insight and innovation occur and how they can be fostered in working environments. Based on this discussion the paper then describes a generic set of user or functional requirements intended to apply to any domain-specific computer-based working environment for support of creative activities. The paper proposes the conceptual model of a Virtual Workbench as a way of capturing some of these requirements and as a way of organizing thinking about the design of creative problem solving environments (CPSEs) in general. Finally, the paper proposes one possible translation of the Virtual Workbench and some of the functional requirements into a view of a generic model for CPSEs by describing three component sets of functions that would be a subset of those needed in almost any domain-specific CPSE.

[7] Bringing Human Computer Interaction into a Department of Product and Systems Design / Darzentas, J. / Hewett, T. T. / Spyrou, T. / Darzentas, J. Proceedings of IFIP INTERACT'01: Human-Computer Interaction 2001-07-09 p.488-495
[8] Cognitive factors in design (tutorial session): basic phenomena in human memory and problem solving / Hewett, Thomas T. Proceedings of the 1999 Conference on Creativity and Cognition 1999-10-11 p.26-27
ACM Digital Library Link

[9] Individual and/versus social creativity (panel session) / Edmonds, Ernest / Candy, Linda / Cox, Geoff / Eisenstein, Jacob / Fischer, Gerhard / Hughes, Bob / Hewett, Tom Proceedings of the 1999 Conference on Creativity and Cognition 1999-10-11 p.36-39
ACM Digital Library Link

[10] Cognitive factors in design: basic phenomena in human memory and problem solving Tutorials / Hewett, Thomas T. Proceedings of ACM CHI 99 Conference on Human Factors in Computing Systems 1999-05-15 v.2 p.116-117
ACM Digital Library Link
Summary: This tutorial provides a "hands-on" (actually, "minds-on") exploration of several basic processes and phenomena of human memory, and problem solving. The emphasis is on developing both intuitive and formal knowledge which can serve as background knowledge which will be useful in interpreting design guidelines and in making educated design judgments when design guidelines fail, conflict, or are nonexistent. The demonstrations used emphasize basic general phenomena with which any theory of memory or problem solving must deal. In addition, the tutorial suggests some of the implications of these phenomena for designing interactive computing systems.

[11] Famous CHI Educators Tell All Panels / Williams, Marian G. / Sears, Andrew / Dix, Alan / Hewett, Tom / Mantei, Marilyn / Preece, Jenny Proceedings of ACM CHI 98 Conference on Human Factors in Computing Systems (Summary) 1998-04-18 v.2 p.94-95
Keywords: HCI education, HCI professional education, Industry, Academia
Broken Link to ACM Digital Library
Summary: CHI educators (in academia and industry) find some CHI concepts hard to teach. This panel provides an opportunity for them to learn from the experiences of experts. We will collect questions to find out what CHI educators think it is hard to teach and what CHI students have found it hard to learn from their instructors' presentations. Then we will ask our panel of experts to talk about why the concepts are hard to teach and to describe the successful strategies and techniques they have found for teaching them.

[12] Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving Tutorials / Hewett, Thomas T. Proceedings of ACM CHI 98 Conference on Human Factors in Computing Systems (Summary) 1998-04-18 v.2 p.117-118
Keywords: Memory, Problem solving, Design, Models of the user
Broken Link to ACM Digital Library
Summary: This tutorial provides a "hands-on" (actually, "minds-on") exploration of several basic processes and phenomena of human memory, and problem solving. The emphasis is on developing both intuitive and formal knowledge which can serve as background knowledge which will be useful in interpreting design guidelines and in making educated design judgments when design guidelines fail, conflict, or are nonexistent. The demonstrations used emphasize basic general phenomena with which any theory of memory or problem solving must deal. In addition, the tutorial suggests some of the implications of these phenomena for designing interactive computing systems.

[13] Cognitive factors in design: basic phenomena in human memory and problem solving / Hewett, T. T. Proceedings of IFIP INTERACT'97: Human-Computer Interaction 1997-07-14 p.669-671
[14] Teaching HCI and design of interactive systems / Gorny, P. / Hewett, T. T. Proceedings of IFIP INTERACT'97: Human-Computer Interaction 1997-07-14 p.701-702
[15] None of the Above: What's Really Essential in HCI Education? PANELS / Sears, Andrew / Williams, Marian / Gasen, Jean B. / Hewett, Tom / Karat, John / McLaughlin, Gail Proceedings of ACM CHI 97 Conference on Human Factors in Computing Systems 1997-03-22 v.2 p.109-110
Keywords: HCI Education, Industry, Academia
Link to ACM SIGCHI Conference Paper
Summary: As we look to the future of HCI education, it is clear that, despite major HCI curriculum initiatives [1, 2], there is little consensus in the CHI community about what the content of HCI education should include or about how and by whom that content should be delivered. This panel gives voice to both prevailing and minority opinions on the subject.

[16] Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving Tutorials / Hewett, Thomas T. Proceedings of ACM CHI 97 Conference on Human Factors in Computing Systems 1997-03-22 v.2 p.142-143
Keywords: Memory, Problem solving, Design, Models of the user
Link to ACM SIGCHI Conference Paper
Summary: This tutorial provides a "hands-on" (actually, "minds-on") exploration of several basic processes and phenomena of human memory, and problem solving. The emphasis is on developing both intuitive and formal knowledge which can serve as background knowledge which will be useful in interpreting design guidelines and in making educated design judgments when design guidelines fail, conflict, or are nonexistent. The demonstrations used emphasize basic general phenomena with which any theory of memory or problem solving must deal. In addition, the tutorial suggests some of the implications of these phenomena for designing interactive computing systems.

[17] Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving Tutorial 21 / Hewett, Thomas T. Proceedings of ACM CHI 96 Conference on Human Factors in Computing Systems 1996-04-14 v.2 p.367-368
Keywords: Memory, Problem solving, Design, Models of the user
Link to ACM SIGCHI Conference Paper
Summary: This tutorial provides a "hands-on" (actually, "minds-on") exploration of several basic processes and phenomena of human memory, and problem solving. The emphasis is on developing both intuitive and formal knowledge which can serve as background knowledge which will be useful in interpreting design guidelines and in making educated design judgments when design guidelines fail, conflict, or are nonexistent. The demonstrations used emphasize basic general phenomena with which any theory of memory or problem solving must deal. In addition, the tutorial suggests some of the implications of these phenomena for designing interactive computing systems.

[18] "Cool Stuff and Hot Interfaces": The Human-Computer Interaction Laboratory's 13th Annual Symposium and Open House / DePaul, Jennifer L. / Hewett, Thomas T. ACM SIGCHI Bulletin 1996 v.28 n.4 p.76-78
old.sigchi.org/bulletin/1996.4/hewett.html
Session I -- User Interface Design
Session II -- Digital Visual Libraries
Session III -- Evaluation Tools
Session IV -- Learning Tools
Demonstrations and Informal Discussions
Address

[19] Cognitive Issues in HCI Tutorials / Hewett, Tom Proceedings of OZCHI'95, the CHISIG Annual Conference on Human-Computer Interaction 1995-11-27 p.17
Summary: This full day tutorial introduces and illustrates basic processes and phenomena of human memory, and human problem solving. The tutorial has three objectives. The first is to help an attendee develop an educated basis for making interface design choices when guidelines fail, conflict, or are non-existent. This objective is accomplished through the use of "hands-on" demonstrations, exercises, examples and supplemental mini-lectures which focus the participant's attention upon significant phenomena which not otherwise ordinarily be noticed. The second objective is to relate some of the phenomena being illustrated to human-computer interaction. This objective is accomplished through the use of thought questions in the notes, occasional mini-lectures, and examples which help to bridge the gap between the demonstrations and their application to the design of human-computer interaction. The final objective is to provide attendees with a basis for undertaking self-directed study on these or related topics of their own choosing in cognitive psychology.

[20] Advanced interaction in university based education / Hewett, T. T. / Tscheligi, M. Proceedings of IFIP INTERACT'95: Human-Computer Interaction 1995-06-25 p.423-426
[21] Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving Tutorials / Hewett, Thomas T. Proceedings of ACM CHI'95 Conference on Human Factors in Computing Systems 1995-05-07 v.2 n.5 p.353-354
Keywords: Memory, Problem solving, Design, Models of the user
Link to ACM SIGCHI Conference Paper
Summary: This tutorial provides a "hands-on" (actually, "minds-on") exploration of several basic processes and phenomena of human memory, and problem solving. The emphasis is on developing both intuitive and formal knowledge which can serve as background knowledge useful in making educated design judgments when design guidelines fail, conflict, or are nonexistent. The demonstrations used emphasize phenomena with which any theory of memory or problem solving must deal. In addition, the tutorial suggests some of the general implications of these phenomena for designing interactive computing systems.

[22] Towards a Generic Strategy for Empirical Evaluation of Interactive Computing Systems Computer Systems: Tools for User Interface Design / Hewett, Thomas T. Human Factors Perspectives on Human-Computer Interaction: Selections from the Human Factors & Ergonomics Society Annual Meetings 1983-1994 1995 p.167-171 Santa Monica, California Human Factors and Ergonomics Society
Keywords: Evaluation, Models and theories, Analysis, Formative evaluation, Summative evaluation
Originally published in HFES Proceedings 1989, pp. 259-263
Link to HFES Digital Content
Summary: Increasingly, the design of interactive computing systems appears to be a process of iterative design and re-design. One important factor in successful iterative design is iterative evaluation -- evaluation as part of each design cycle. This paper argues that different evaluation-design cycles may require different types of methodologies and different types of questions or measures to fully satisfy differing evaluation goals. Furthermore, evaluation procedures and measures themselves need to be designed and re-designed, a process more easily accomplished during system development. Examples based upon design projects illustrate some of the ways in which the nature and uses of evaluation procedures and information may change in different cycles of iterative evaluation.

[23] Is HCI Education Getting a Passing Grade from Industry? PANELS / Perlman, Gary / Ephrath, Arye R. / Hewett, Thomas T. / Long, John / Mountford, S. Joy / Preece, Jenny Proceedings of ACM CHI'94 Conference on Human Factors in Computing Systems 1994-04-24 v.2 p.189-190
Keywords: Computer and information science education, Curriculum, Project and people management, Staffing, Training, Human factors, Management, Education
Broken Link to ACM Digital Library
www.acm.org/perlman/papers/chi94edu.html
Summary: ACM SIGCHI is expending more and more effort on HCI education, funding a variety of projects, including a curriculum report, an IFIP working group, and a survey of programs. Is SIGCHI directing its resources wisely and effectively? Who are the consumers of HCI education, and who are their employers? What should be the direction of HCI education in the 90's? Panelists from industry and academia will "face off" to debate what industry wants, needs, and is getting from HCI education.

[24] Education: Advances in Teaching the HCI Design Process COLUMNS / Gasen, Jean B. / Preece, Jenny / Gorny, Peter / Hewett, Tom ACM SIGCHI Bulletin 1994 v.26 n.1 p.9-12
[25] Tutorials Proceedings of the 1993 Australian Computer-Human Interaction Conference 1993-11-23 p.--
The Business Case for Human Factors in Information Technology
	+ Shackel, Brian
CHI in the LaserJet 4 Family of Printers -- from Hewlett Packard
	+ Flanagin, George
Issues within the Teaching of Computer-Human Interaction
	+ Morgan, Konrad
Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem
	+ Hewett, Tom
Participatory Design Games
	+ White, Ellen
	+ Salasoo, Aita
Theory and Practice -- Commercial Applications of CHI Research
	+ Chandler, Bruce
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