[1]
Gazed and Confused: Understanding and Designing Shared Gaze for Remote
Collaboration
Distance Still Matters
/
D'Angelo, Sarah
/
Gergle, Darren
Proceedings of the ACM CHI'16 Conference on Human Factors in Computing
Systems
2016-05-07
v.1
p.2492-2496
© Copyright 2016 ACM
Summary: People utilize eye gaze as an important cue for monitoring attention and
coordinating awareness. This study investigates how remote pairs make use of a
graphical representation of their partner's eye-gaze during a tightly-coupled
collaborative task. Our results suggest that reproducing shared gaze in a
remote collaboration setting makes pairs more accurate when referring to
linguistically complex objects by facilitating the production of efficient
forms of deictic references. We discuss how the availability of gaze influences
coordination strategies and implications for the design of shared gaze in
remote collaboration systems.
[2]
On the bias: Self-esteem biases across communication channels during
romantic couple conflict
Relationships and Romance
/
Scissors, Lauren
/
Gergle, Darren
Proceedings of ACM CSCW 2016 Conference on Computer-Supported Cooperative
Work and Social Computing
2016-02-27
v.1
p.383-393
© Copyright 2016 ACM
Summary: Are one's individual biases stronger when mediated communication is used?
This paper examines the role of self-esteem-related biases and communication
channel during romantic couple conflict. Romantic couples communicated about a
conflict either face-to-face (FtF) or via instant messenger (IM). Results
revealed that for people with lower levels of self-esteem, their negative
biases were triggered when they communicated with their partners via IM; people
with lower levels of self-esteem had more negative assessments of the conflict
discussion and of the impact of the discussion on the relationship when
communicating via IM than when communicating FtF. At a theoretical level, this
work deepens our understanding of how individual difference variables like
self-esteem impact how individuals process information and communicate via
technology. At a practical level, findings suggest that the use of mediated
communication during conflict is more harmful to certain individuals than to
others.
[3]
Capturing Turn-by-Turn Lexical Similarity in Text-Based Communication
Computer-Mediated Communication
/
Liebman, Noah
/
Gergle, Darren
Proceedings of ACM CSCW 2016 Conference on Computer-Supported Cooperative
Work and Social Computing
2016-02-27
v.1
p.553-559
© Copyright 2016 ACM
Summary: Speakers often come to use similar words during conversation; that is, they
come to exhibit lexical similarity. The extent to which this occurs is
associated with many positive social outcomes. However, existing measures of
lexical similarity are either highly labor intensive or too coarse in their
temporal resolution. This limits the ability of researchers to study lexical
similarity as it unfolds over the course of a conversation. We present a fully
automated metric for tracking lexical similarity over time, and demonstrate it
on individual conversations, explore general trends in aggregate conversational
dynamics, and examine differences in how similarity tracks over time in groups
with differing social outcomes.
[4]
It's (Not) Simply a Matter of Time: The Relationship Between CMC Cues and
Interpersonal Affinity
Computer-Mediated Communication
/
Liebman, Noah
/
Gergle, Darren
Proceedings of ACM CSCW 2016 Conference on Computer-Supported Cooperative
Work and Social Computing
2016-02-27
v.1
p.570-581
© Copyright 2016 ACM
Summary: Nonverbal, paralinguistic cues such as punctuation and emoticons are
believed to be one of the mechanisms through which interpersonal relationship
development takes place in text-based interactions. We use a novel experimental
apparatus to manipulate these cues in a live Instant Message conversation.
Results show a positive causal relationship of conversation duration and cue
use on perceived affinity, and the relationship is contingent upon whether or
not partners are able to see each other's cues. Further analysis of the
dialogue reveals that reciprocity may play a central role in supporting this
effect. We then demonstrate how one's cue use is influenced by a partner's cue
use, and show that cues are often used in greeting and sign-off rituals.
[5]
Designing Shared Gaze Awareness for Remote Collaboration
Posters
/
Li, Jerry
/
Manavalan, Mia
/
D'Angelo, Sarah
/
Gergle, Darren
Companion Proceedings of ACM CSCW 2016 Conference on Computer-Supported
Cooperative Work and Social Computing
2016-02-27
v.2
p.325-328
© Copyright 2016 ACM
Summary: In this project, we evaluate two different methods for highlighting shared
gaze across two tasks with different collaborative properties. There are many
factors to consider when designing shared gaze representations such as how much
information to display and when to provide it so that it will be most useful.
Unlike other non-verbal forms of communication such as deictic gesturing, gaze
is not always intentionally communicative and therefore we need to think
critically about when and how to display it. For each task, participants saw
their partner's gaze displayed continuously, em-phasized either by previous
fixation points or extended fixations. We discuss our findings and present
design implications for shared gaze awareness based on inter-action traces and
interviews with participants.
[6]
Understanding and leveraging social networks for crowdfunding: opportunities
and challenges
Social data
/
Hui, Julie S.
/
Gerber, Elizabeth M.
/
Gergle, Darren
Proceedings of DIS'14: Designing Interactive Systems
2014-06-21
v.1
p.677-680
© Copyright 2014 ACM
Summary: Crowdfunding provides a new way for creatives to share their work and
acquire resources from their social network to influence what new ideas are
realized. Yet, we understand very little about this growing phenomenon.
Grounded in existing work on social network analysis, we interview 58
crowdfunding project creators to investigate how crowdfunders use their social
network to reach their campaign goals. We identified three main challenges,
which include understanding network capabilities, activating network
connections, and expanding network reach. From our findings, we develop initial
design implications for support tools to help crowdfunding project creators
better understand and leverage their social network.
[7]
Letter repetitions in computer-mediated communication: A unique link between
spoken and online language
/
Kalman, Yoram M.
/
Gergle, Darren
Computers in Human Behavior
2014-05
v.34
n.0
p.187-193
Keywords: CMC cues
Keywords: Nonverbal cues
Keywords: Computer-mediated communication
Keywords: Letter repetitions
© Copyright 2014 Elsevier Ltd.
Summary: Computer-mediated communication (CMC) affords many CMC cues which augment
the verbal content of the message: all uppercase letters, asterisks, emoticons,
punctuation marks, chronemics (time-related messages) and letter repetitions,
to name a few. Letter repetitions are unique CMC cues in that they appear to be
a written emulation of a spoken paralinguistic cue -- phoneme extension. In
this study we explore letter repetitions as a CMC cue, with specific emphasis
on elucidating the link between them and spoken nonverbal cues. The letter
repetitions are studied in the Enron Corpus, a large ecologically valid
collection (~500,000) of e-mail messages sent by and to employees of the Enron
Corporation. We conclude that letter repetitions in the corpus often, but not
always, emulate spoken nonverbal cues. This conclusion is examined in a
longitudinal analysis that demonstrates the dynamic nature of this cue, and
suggests that the usage of letter repetitions is increasing over time, while
the link to spoken language is diminishing.
[8]
Room for interpretation: the role of self-esteem and CMC in romantic couple
conflict
Computer mediated intimacy and romance
/
Scissors, Lauren E.
/
Roloff, Michael E.
/
Gergle, Darren
Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems
2014-04-26
v.1
p.3953-3962
© Copyright 2014 ACM
Summary: This work explores the role of communication technologies during romantic
couple conflict, and the impact that self-esteem has on behavior, preferences
for communication channels, and attitudes about mediated communication during
conflict. Results revealed that lower levels of self-esteem and communicating
via text messaging (vs. face-to-face) were associated with increased distancing
and perceived partner distancing behaviors. Lower levels of self-esteem and
using mediated communication were also associated with a greater likelihood of
thinking that a conflict had a negative impact on the relationship. Yet, there
was no evidence to suggest that individuals with lower levels of self-esteem
exhibited more negative behaviors and perceptions in text-based communication
than in FtF communication. In addition, lower levels of self-esteem were
associated with increased use of and preferences for text-based mediated
communication over FtF communication during conflict. Overall, this study
suggests that both self-esteem and communication channel impact the nature of
romantic couple conflict.
[9]
Understanding and leveraging social networks for crowdfunding: implications
for support tools
Works-in-progress
/
Hui, Julie
/
Gerber, Elizabeth
/
Gergle, Darren
Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems
2014-04-26
v.2
p.2083-2088
© Copyright 2014 ACM
Summary: Crowdfunding provides a new way for creatives to share their work and
acquire resources from their social network to influence what new ideas are
realized. Yet, we understand very little about this growing phenomenon.
Grounded in existing work on social network analysis, we investigate how
crowdfunders strategically use their social network to reach their campaign
goals. We interviewed 47 crowdfunding project creators to understand the
challenges they face. We identified three main themes, which include
understanding network capabilities, activating network connections, and
expanding network reach. From our findings, we develop initial design
implications for support tools to help crowdfunding project creators better
understand and leverage their social network.
[10]
To search or to ask: the routing of information needs between traditional
search engines and social networks
Friendsourcing
/
Oeldorf-Hirsch, Anne
/
Hecht, Brent
/
Morris, Meredith Ringel
/
Teevan, Jaime
/
Gergle, Darren
Proceedings of ACM CSCW 2014 Conference on Computer-Supported Cooperative
Work and Social Computing
2014-02-15
v.1
p.16-27
© Copyright 2014 ACM
Summary: In status message question asking (SMQA), members of social networking sites
make use of status messages to express information needs to friends and
contacts. We present findings from a laboratory study that examined 82
participants' SMQA behaviors in the broader context of online information
seeking. When given the option of using a search engine and/or a social
network, participants leveraged SMQA for 20% of their information needs, most
often posing a question to their network in addition to issuing a query. We
show the important roles played by the specificity of the information need and
the perceived audience of a given network on routing decisions. We then
demonstrate that routing decisions have varied effects on participants'
satisfaction, information value, and trust of outcomes. In addition to
highlighting the complementary advantages and disadvantages of search and SMQA,
our findings suggest that search engines can better address a meaningful
portion of people's information needs by integrating SMQA capabilities into
their systems.
[11]
EDITED BOOK
Ways of Knowing in HCI
/
Olson, Judith S.
/
Kellogg, Wendy A.
2014
p.472
Springer New York
Reading and Interpreting Ethnography (1-23)
+ Dourish, Paul
Curiosity, Creativity, and Surprise as Analytic Tools: Grounded Theory Method (25-48)
+ Muller, Michael
Knowing by Doing: Action Research as an Approach to HCI (49-68)
+ Hayes, Gillian R.
Concepts, Values, and Methods for Technical Human--Computer Interaction Research (69-93)
+ Hudson, Scott E.
+ Mankoff, Jennifer
Study, Build, Repeat: Using Online Communities as a Research Platform (95-117)
+ Terveen, Loren
+ Konstan, Joseph A.
+ Lampe, Cliff
Field Deployments: Knowing from Using in Context (119-142)
+ Siek, Katie A.
+ Hayes, Gillian R.
+ Newman, Mark W.
+ Tang, John C.
Science and Design: The Implications of Different Forms of Accountability (143-165)
+ Gaver, William
Research Through Design in HCI (167-189)
+ Zimmerman, John
+ Forlizzi, Jodi
Experimental Research in HCI (191-227)
+ Gergle, Darren
+ Tan, Desney S.
Survey Research in HCI (229-266)
+ Müller, Hendrik
+ Sedley, Aaron
+ Ferrall-Nunge, Elizabeth
Crowdsourcing in HCI Research (267-289)
+ Egelman, Serge
+ Chi, Ed H.
+ Dow, Steven
Sensor Data Streams (291-321)
+ Voida, Stephen
+ Patterson, Donald J.
+ Patel, Shwetak N.
Eye Tracking: A Brief Introduction (323-348)
+ Navalpakkam, Vidhya
+ Churchill, Elizabeth F.
Understanding User Behavior Through Log Data and Analysis (349-372)
+ Dumais, Susan
+ Jeffries, Robin
+ Russell, Daniel M.
+ Tang, Diane
+ Teevan, Jaime
Looking Back: Retrospective Study Methods for HCI (373-393)
+ Russell, Daniel M.
+ Chi, Ed H.
Agent Based Modeling to Inform the Design of Multiuser Systems (395-419)
+ Ren, Yuqing
+ Kraut, Robert E.
Social Network Analysis in HCI (421-447)
+ Hansen, Derek L.
+ Smith, Marc A.
Research Ethics and HCI (449-468)
+ Bruckman, Amy
Epilogue (469-472)
+ Kellogg, Wendy A.
+ Olson, Judith S.
[12]
Online chronemics convey social information
/
Kalman, Yoram M.
/
Scissors, Lauren E.
/
Gill, Alastair J.
/
Gergle, Darren
Computers in Human Behavior
2013-05
v.29
n.3
p.1260-1269
Keywords: Computer-mediated communication
Keywords: Chronemics
Keywords: Social information processing
© Copyright 2013 Elsevier Ltd.
Summary: Chronemic research explores the involvement of time-related messages in
communication, and has shown that time is an important component of the message
in both traditional and online communication. Social information processing
(SIP) theory posits that online communicators exchange social information
through chronemic cues. This study points to a gap in SIP theory research, and
proceeds to close the gap by demonstrating that changes in socially important
attributes are reflected in measurable chronemic changes. A two-person social
dilemma online game is used to demonstrate that changes in a simple chronemic
variable, interpost pause, reflect differences in the players' personality
(level of extraversion), as well as differences in trust within the dyad. These
findings support SIP theory by showing how online chronemics provide cues to
important personal and situational information.
[13]
"Back and forth, back and forth": channel switching in romantic couple
conflict
<3CI: technology supporting relationships
/
Scissors, Lauren E.
/
Gergle, Darren
Proceedings of ACM CSCW'13 Conference on Computer-Supported Cooperative Work
2013-02-23
v.1
p.237-248
© Copyright 2013 ACM
Summary: This work explores the act of channel switching, or switching between forms
of face-to-face (FtF) and mediated communication (e.g., text messaging, instant
messaging) during romantic couple conflict. Interviews were conducted with 24
individuals currently involved in a non-cohabitating romantic dating
relationship of 3 months or longer. Results revealed that many patterns of
channel switching are used during conflict, including switches from mediated to
FtF communication and from FtF to mediated communication. In addition,
participants had a number of interpersonal motivations for initiating a channel
switch, including avoiding conflict escalation, managing one's emotions, and
attempting to reach a resolution. Theoretical and design implications are
discussed.
[14]
Social media question asking workshop
Workshop summaries
/
Ackerman, Mark
/
Adamic, Lada
/
Ellison, Nicole
/
Gergle, Darren
/
Hecht, Brent
/
Lampe, Cliff
/
Morris, Meredith Ringel
/
Teevan, Jaime
Proceedings of ACM CSCW'13 Conference on Computer-Supported Cooperative Work
2013-02-23
v.2
p.297-298
© Copyright 2013 ACM
Summary: Social media question asking, in which people use Internet technologies to
solicit help from other people, is an increasingly common way for people to
find information. This workshop brings together researchers studying social
media question asking from a variety of perspectives, including social
scientists seeking to understand and describe the phenomenon and those seeking
to create improved experiences through innovation in system building or user
interface design.
[15]
Using Visual Information for Grounding and Awareness in Collaborative Tasks
/
Gergle, Darren
/
Kraut, Robert E.
/
Fussell, Susan R.
Human-Computer Interaction
2013-01-01
v.28
v.28
n.1
p.1-39
© Copyright 2013 Taylor and Francis Group, LLC
Summary: When pairs work together on a physical task, seeing a common workspace
facilitates communication and benefits performance. When mediating such
activities, however, the choice of technology can transform the visual
information in ways that impact critical coordination processes. In this
article we examine two coordination processes that are impacted by visual
information -- situation awareness and conversational grounding -- which are
theoretically distinct but often confounded in empirical research. We present
three empirical studies that demonstrate how shared visual information supports
collaboration through these two distinct routes. We also address how particular
features of visual information interact with features of the task to influence
situation awareness and conversational grounding, and further demonstrate how
these features affect conversation and coordination. Experiment 1 manipulates
the immediacy of the visual information and shows that immediate visual
feedback facilitates collaboration by improving both situation awareness and
conversational grounding. In Experiment 2, by misaligning the perspective
through which the Worker and Helper see the work area we disrupt the ability of
visual feedback to support conversational grounding but not situation
awareness. The findings demonstrate that visual information supports the
central mechanism of conversational grounding. Experiment 3 disrupts the
ability of visual feedback to support situation awareness by reducing the size
of the common viewing area. The findings suggest that visual information
independently supports both situation awareness and conversational grounding.
We conclude with a general discussion of the results and their implications for
theory development and the future design of collaborative technologies.
[16]
Detecting linguistic HCI markers in an online aphasia support group
Communication aids
/
Kalman, Yoram M.
/
Geraghty, Kathleen
/
Thompson, Cynthia K.
/
Gergle, Darren
Fourteenth Annual ACM SIGACCESS Conference on Assistive Technologies
2012-10-22
p.65-70
© Copyright 2012 ACM
Summary: Aphasia is an acquired language disorder resulting from trauma or injury to
language areas of the brain. Despite extensive research on the impact of
aphasia on traditional forms of communication, little is known about the impact
of aphasia on computer-mediated communication (CMC). In this study we asked
whether the well-documented language deficits associated with aphasia can be
detected in online writing of people with aphasia. We analyzed 150 messages
(14,754 words) posted to an online aphasia support forum, by six people with
aphasia and by four controls. Significant linguistic differences between people
with aphasia and controls were detected, suggesting five putative linguistic
HCI markers for aphasia. These findings suggest that interdisciplinary research
on communication disorders and CMC has both applied and theoretical
implications.
[17]
Staying in the loop: structure and dynamics of Wikipedia's breaking news
collaborations
Emergent
/
Keegan, Brian
/
Gergle, Darren
/
Contractor, Noshir
Proceedings of the 2012 International Symposium on Wikis and Open
Collaboration
2012-08-27
p.1
© Copyright 2012 ACM
Summary: Despite the fact that Wikipedia articles about current events are more
popular and attract more contributions than typical articles, canonical studies
of Wikipedia have only analyzed articles about pre-existing information. We
expect the co-authoring of articles about breaking news incidents to exhibit
high-tempo coordination dynamics which are not found in articles about
historical events and information. Using 1.03 million revisions made by 158,384
users to 3,233 English Wikipedia articles about disasters, catastrophes, and
conflicts since 1990, we construct "article trajectories" of editor
interactions as they coauthor an article. Examining a subset of this corpus,
our analysis demonstrates that articles about current events exhibit structures
and dynamics distinct from those observed among articles about non-breaking
events. These findings have implications for how collective intelligence
systems can be leveraged to process and make sense of complex information.
[18]
Explanatory semantic relatedness and explicit spatialization for exploratory
search
Users 2: exploratory search
/
Hecht, Brent
/
Carton, Samuel H.
/
Quaderi, Mahmood
/
Schöning, Johannes
/
Raubal, Martin
/
Gergle, Darren
/
Downey, Doug
Proceedings of the 35th Annual International ACM SIGIR Conference on
Research and Development in Information Retrieval
2012-08-12
p.415-424
© Copyright 2012 ACM
Summary: Exploratory search, in which a user investigates complex concepts, is
cumbersome with today's search engines. We present a new exploratory search
approach that generates interactive visualizations of query concepts using
thematic cartography (e.g. choropleth maps, heat maps). We show how the
approach can be applied broadly across both geographic and non-geographic
contexts through explicit spatialization, a novel method that leverages any
figure or diagram -- from a periodic table, to a parliamentary seating chart,
to a world map -- as a spatial search environment. We enable this capability by
introducing explanatory semantic relatedness measures. These measures extend
frequently-used semantic relatedness measures to not only estimate the degree
of relatedness between two concepts, but also generate human-readable
explanations for their estimates by mining Wikipedia's text, hyperlinks, and
category structure. We implement our approach in a system called Atlasify,
evaluate its key components, and present several use cases.
[19]
Towards Speeding Audio EQ Interface Building with Transfer Learning
Posters
/
Pardo, Bryan
/
Little, David
/
Gergle, Darren
NIME 2012: New Interfaces for Musical Expression
2012-05-21
p.74
Keywords: Human computer interaction, music, multimedia production, transfer learning
© Copyright 2012 Authors
Summary: Potential users of audio production software, such as parametric audio
equalizers, may be discouraged by the complexity of the interface. A new
approach creates a personalized on-screen slider that lets the user manipulate
the audio in terms of a descriptive term (e.g. "warm"), without the user
needing to learn or use the interface of an equalizer. This system learns
mappings by presenting a sequence of sounds to the user and correlating the
gain in each frequency band with the user's preference rating. The system
speeds learning through transfer learning. Results on a study of 35
participants show how an effective, personalized audio manipulation tool can be
automatically built after only three ratings from the user.
[20]
Omnipedia: bridging the wikipedia language gap
It's a big web!
/
Bao, Patti
/
Hecht, Brent
/
Carton, Samuel
/
Quaderi, Mahmood
/
Horn, Michael
/
Gergle, Darren
Proceedings of ACM CHI 2012 Conference on Human Factors in Computing Systems
2012-05-05
v.1
p.1075-1084
© Copyright 2012 ACM
Summary: We present Omnipedia, a system that allows Wikipedia readers to gain insight
from up to 25 language editions of Wikipedia simultaneously. Omnipedia
highlights the similarities and differences that exist among Wikipedia language
editions, and makes salient information that is unique to each language as well
as that which is shared more widely. We detail solutions to numerous front-end
and algorithmic challenges inherent to providing users with a multilingual
Wikipedia experience. These include visualizing content in a language-neutral
way and aligning data in the face of diverse information organization
strategies. We present a study of Omnipedia that characterizes how people
interact with information using a multilingual lens. We found that users
actively sought information exclusive to unfamiliar language editions and
strategically compared how language editions defined concepts. Finally, we
briefly discuss how Omnipedia generalizes to other domains facing language
barriers.
[21]
Do editors or articles drive collaboration?: multilevel statistical network
analysis of wikipedia coauthorship
Wikipedia studies II
/
Keegan, Brian
/
Gergle, Darren
/
Contractor, Noshir
Proceedings of ACM CSCW'12 Conference on Computer-Supported Cooperative Work
2012-02-11
v.1
p.427-436
© Copyright 2012 ACM
Summary: Prior scholarship on Wikipedia's collaboration processes has examined the
properties of either editors or articles, but not the interactions between
both. We analyze the coauthorship network of Wikipedia articles about breaking
news demanding intense coordination and compare the properties of these
articles and the editors who contribute to them to articles about contemporary
and historical events. Using p*/ERGM methods to test a multi-level,
multi-theoretical model, we identify how editors' attributes and editing
patterns interact with articles' attributes and authorship history. Editors'
attributes like prior experience have a stronger influence on collaboration
patterns, but article attributes also play significant roles. Finally, we
discuss the implications our findings and methods have for understanding the
socio-material duality of collective intelligence systems beyond Wikipedia.
[22]
Investigating effects of visual and tactile feedback on spatial coordination
in collaborative handheld systems
Media production
/
Yatani, Koji
/
Gergle, Darren
/
Truong, Khai
Proceedings of ACM CSCW'12 Conference on Computer-Supported Cooperative Work
2012-02-11
v.1
p.661-670
© Copyright 2012 ACM
Summary: Mobile and handheld devices have become platforms to support remote
collaboration. But, their small form-factor may impact the effectiveness of the
visual feedback channel often used to help users maintain an awareness of their
partner's activities during synchronous collaborative tasks. We investigated
how visual and tactile feedback affects collaboration on mobile devices, with
emphasis on spatial coordination in a shared workspace. From two user studies,
our results highlight different benefits of each feedback channel in
collaborative handheld systems. Visual feedback can provide precise spatial
information for collaborators, but degrades collaboration when the feedback is
occluded, and sometimes can distract the user's attention. Spatial tactile
feedback can reduce the overload of information in visual space and gently
guides the user's attention to an area of interest. Our results also show that
visual and tactile feedback can complement each other, and systems using both
feedback channels can support better spatial coordination than systems using
only one form of feedback.
[23]
Duet 2012: dual eye tracking in CSCW
Workshops
/
Jermann, Patrick
/
Gergle, Darren
/
Bednarik, Roman
/
Brennan, Susan
Companion Proceedings of ACM CSCW'12 Conference on Computer-Supported
Cooperative Work
2012-02-11
v.2
p.23-24
© Copyright 2012 ACM
Summary: Dual eye-tracking (DUET) is a promising methodology to study and support
collaborative work. The method consists of simultaneously recording the gaze of
two collaborators working on a common task. The main themes addressed in the
workshop are eye-tracking methodology (how to translate gaze measures into
descriptions of joint action, how to measure and model gaze alignment between
collaborators, how to include gaze in multimodal interaction models, how to
address task specificity inherent to eye-tracking data), empirical studies
involving dual eye tracking and more generally future applications of dual
eye-tracking in CSCW.
[24]
Hot off the wiki: dynamics, practices, and structures in Wikipedia's
coverage of the Tohoku catastrophes
Wikipedia as a global phenomenon
/
Keegan, Brian
/
Gergle, Darren
/
Contractor, Noshir
Proceedings of the 2011 International Symposium on Wikis and Open
Collaboration
2011-10-03
p.105-113
© Copyright 2011 ACM
Summary: Wikipedia editors are uniquely motivated to collaborate around current and
breaking news events. However, the speed, urgency, and intensity with which
these collaborations unfold also impose a substantial burden on editors'
abilities to effectively coordinate tasks and process information. We analyze
the patterns of activity on Wikipedia following the 2011 Tohoku earthquake and
tsunami to understand the dynamics of editor attention and participation, novel
practices employed to collaborate on these articles, and the resulting
coauthorship structures which emerge between editors and articles. Our findings
have implications for supporting future coverage of breaking news articles,
theorizing about motivations to participate in online community, and
illuminating Wikipedia's potential role in storing cultural memories of
catastrophe.
[25]
The aligned rank transform for nonparametric factorial analyses using only
anova procedures
Research methods
/
Wobbrock, Jacob O.
/
Findlater, Leah
/
Gergle, Darren
/
Higgins, James J.
Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems
2011-05-07
v.1
p.143-146
© Copyright 2011 ACM
Summary: Nonparametric data from multi-factor experiments arise often in
human-computer interaction (HCI). Examples may include error counts, Likert
responses, and preference tallies. But because multiple factors are involved,
common nonparametric tests (e.g., Friedman) are inadequate, as they are unable
to examine interaction effects. While some statistical techniques exist to
handle such data, these techniques are not widely available and are complex. To
address these concerns, we present the Aligned Rank Transform (ART) for
nonparametric factorial data analysis in HCI. The ART relies on a preprocessing
step that "aligns" data before applying averaged ranks, after which point
common ANOVA procedures can be used, making the ART accessible to anyone
familiar with the F-test. Unlike most articles on the ART, which only address
two factors, we generalize the ART to N factors. We also provide ARTool and
ARTweb, desktop and Web-based programs for aligning and ranking data. Our
re-examination of some published HCI results exhibits advantages of the ART.