The Design Process
	Models and Notation for Interaction
	Applications of Task Models
	Interaction Techniques
	Dialogue Management and Design
	Evaluation
Applications
	Simplified User Interfaces
	Expert Systems
	Computer Based Training
	Office Automation
	Electronic Mail
Design Issues
	Speech Interaction
	Models of Programming
	Graphical Interfaces

System Response Factors
Touching and Seeing
Psychology of Programming
Menu Systems
Design and Evaluation
Naming
User Assistance
Interface Tools and Structures
Speech I/O
Cognitive Issues
Panels
	The Utility of Natural Language Interfaces
	Psychological Research Methods in the Human Use of Computers
	Interfaces in Organizations: Supporting Group Work
	Designing Organizational Interfaces
	Technology in Use
	Communicating with Sound
	Computer Human Factors in Computer Interface Design
	Identifying and Designing Toward New User Expectations in a Prototype Text-Editor
	Expanded Design Procedures for Learnable, Usable Interfaces
	Engineering for Usability: Lessons Learned from the User Derived Interface
	Microcomputer User Interface Toolkits: The Commercial State-of-the-Art

Keynote Addresses
	Brian R. Gaines
	Brian Shackel
User Aspects
Visual and Display Characteristics
Workstations and Workplace Issues
Input and Output -- Some New Approaches
Input Methods and Comparisons
Speech Input and Output
Dialogue Interaction
	Analysing Interactive Dialogues
	Graphical Interaction
	Command Interfaces
	Menu Interfaces
	Adaptive and Flexible Interfaces
Tools to Aid Interface Design and Programming
Language Design and Comprehension
Knowledge Based Techniques
Modelling Users and User Interactions
Design
	Approaches and Methods
	Guidelines
Evaluation -- Approaches and Methods
Learning and Training
Aids for the Disabled
Organisation and Social Issues
Behavioural Issues in the System Development Cycle
	Introduction and Overview
	System Examples and Deductions Therefrom
	Evaluation Issues
Usage Issues in Electronic Mail, Conferencing and Journal Systems
	Introduction
	Overview of Systems
	User Experience and Usage Results
	Problems and Issues of Present and Future Systems

Office Software Technology
Organizational Factors
Communication and Technology
Implementation Strategies
Document Retrieval and Processing
Office Forms and Databases
Document Modeling and Management
Human Factors

Plenary Speakers
	Design Principles for Human-Computer Interfaces: Donald A. Norman
	Manual Dexterity: A User-Oriented Approach to Creating Computer Documentation: Patricia Wright
Interface Design 1 -- Prototyping Techniques
Interface Design 2 -- The Design Process
Interface Design 3 -- Experimental Evaluation
Interface Design 4 -- Analyses of User Inputs
Interface Design 5
Command Languages
Graphics-Based Interaction
Menu and Query Language Design
Text Editors
Intelligent Interfaces
Cognitive Models (1, 2)
Programming 1
Programming 2 -- Documentation
Physical Interface Devices
User Documentation

Office Systems
Models
User Interface
Artificial Intelligence
User Needs
Voice and Text Processing
Forms
Communications
Panels
	Evaluation of Offices
	Views of Office Data
	How Much Bandwidth is Enough?

Naming Commands
Displaying Information
Cognitive Aspects of Software
Social Factors and Computer Systems
Research Methodology
Managing Dialogues
Documenting and Developing Programs
Evaluating Text Editors
Communicating Electronically
Perceptual Issues in Designing CRT Displays
Human Factors in Programming
User Cognition
How to Really Get Human Factors in The Development Process
Sociological Implications of Office Automation
Teaching Human Factors in Computer Systems
Using Formal Grammar to Aid Interface Design
Acquiring Text Editing Skills
Design Guidelines
Non-Traditional Interactive Modes
User Cognitive Models

I. Information processing in the social sciences and humanities
II. Human interface and the user interface

Part I: submitted papers
Part II: invited papers
Part III: session summaries