Creativity and Rationale: The Essential Tension (1-10)
	+ Carroll, John M.
Critical Conversations: Feedback as a Stimulus to Creativity in Software Design (11-40)
	+ McCall, Raymond
A Micro View of Design Reasoning: Two-Way Shifts Between Embodiment and Rationale (41-55)
	+ Goldschmidt, Gabriela
Evaluating Creativity (57-84)
	+ Candy, Linda
Integrating Design Representations for Creativity (85-104)
	+ Sutcliffe, Alistair
Achieving Both Creativity and Rationale: Reuse in Design with Images and Claims (105-119)
	+ McCrickard, D. Scott
	+ Wahid, Shahtab
	+ Branham, Stacy M.
	+ et al
Predecessor Artifacts: Evolutionary Perspectives on a Reflective Conversation with Design Materials (121-141)
	+ Mørch, Anders I.
The PRInCiPleS Design Framework (143-169)
	+ Blevis, Eli
Using Rationale to Assist Student Cognitive and Intellectual Development (171-196)
	+ Burge, Janet E.
	+ Brinkman, Bo
Does Design Rationale Enhance Creativity? (197-222)
	+ Wang, Jing
	+ Farooq, Umer
	+ Carroll, John M.
Promoting Group Creativity in Upstream Requirements Engineering (223-236)
	+ Ocker, Rosalie J.
Supporting Awareness in Creative Group Work by Exposing Design Rationale (237-257)
	+ Farooq, Umer
	+ Carroll, John M.
Studying Humans to Inform Interactive Narrative Technology (259-272)
	+ Magerko, Brian
Improvisation in the Cloud: Devised Theatre in Support of Problem-Finding (273-285)
	+ Petrick, Irene J.
	+ Ayoub, Phillip J.
	+ Prindible, Matthew J.
The Practice Level in Participatory Design Rationale: Studying Practitioner Moves and Choices (287-325)
	+ Selvin, Albert M.
	+ Shum, Simon J. Buckingham
	+ Aakhus, Mark
Managing Conflict in Information System Design Stakeholder Conferences: The Role of Transparency Work (327-351)
	+ Aakhus, Mark
Mining Creativity Research to Inform Design Rationale in Open Source Communities (353-376)
	+ Burleson, Winslow
	+ Tripathi, Priyamvada
Creativity Meets Rationale: Collaboration Patterns for Social Innovation (377-404)
	+ de Moor, Aldo
Patterns for Emergent Global Intelligence (405-422)
	+ Thomas, John C.
Collaborative Design Rationale and Social Creativity in Cultures of Participation (423-447)
	+ Fischer, Gerhard
	+ Shipman, Frank

Music Interaction: Understanding Music and Human-Computer Interaction (1-28)
	+ Holland, Simon
	+ Wilkie, Katie
	+ Mulholland, Paul
	+ Seago, Allan
Should Music Interaction Be Easy?  (29-47)
	+ McDermott, James
	+ Gifford, Toby
	+ Bouwer, Anders
	+ Wagy, Mark
Amateur Musicians, Long-Term Engagement, and HCI (49-66)
	+ Wallis, Isaac
	+ Ingalls, Todd
	+ Campana, Ellen
	+ Vuong, Catherine
Affective Musical Interaction: Influencing Users' Behaviour and Experiences with Music (67-83)
	+ Bramwell-Dicks, Anna
	+ Petrie, Helen
	+ Edwards, Alistair D. N.
	+ Power, Christopher
Chasing a Feeling: Experience in Computer Supported Jamming (85-99)
	+ Swift, Ben
The Haptic Bracelets: Learning Multi-Limb Rhythm Skills from Haptic Stimuli While Reading (101-122)
	+ Bouwer, Anders
	+ Holland, Simon
	+ Dalgleish, Mat
Piano Technique as a Case Study in Expressive Gestural Interaction (123-138)
	+ McPherson, Andrew P.
	+ Kim, Youngmoo E.
Live Music-Making: A Rich Open Task Requires a Rich Open Interface (139-152)
	+ Stowell, Dan
	+ McLean, Alex
A New Interaction Strategy for Musical Timbre Design (153-169)
	+ Seago, Allan
Pulsed Melodic Processing -- The Use of Melodies in Affective Computations for Increased Processing Transparency (171-188)
	+ Kirke, Alexis
	+ Miranda, Eduardo
Computer Musicking: HCI, CSCW and Collaborative Digital Musical Interaction (189-205)
	+ Fencott, Robin
	+ Bryan-Kinns, Nick
Song Walker Harmony Space: Embodied Interaction Design for Complex Musical Skills (207-221)
	+ Bouwer, Anders
	+ Holland, Simon
	+ Dalgleish, Mat
Evolutionary and Generative Music Informs Music HCI--And Vice Versa (223-240)
	+ McDermott, James
	+ Sherry, Dylan
	+ O'Reilly, Una-May
Video Analysis for Evaluating Music Interaction: Musical Tabletops (241-258)
	+ Xambó, Anna
	+ Laney, Robin
	+ Dobbyn, Chris
	+ Jordà, Sergi
Towards a Participatory Approach for Interaction Design Based on Conceptual Metaphor Theory: A Case Study from Music Interaction (259-270)
	+ Wilkie, Katie
	+ Holland, Simon
	+ Mulholland, Paul
Appropriate and Complementary Rhythmic Improvisation in an Interactive Music System (271-286)
	+ Gifford, Toby

Introduction: A Moving Target: The Evolution of Human-Computer Interaction
		+ Grudin, Jonathan
Humans in HCI
	Perceptual-Motor Interaction: Some Implications for Human-Computer Interaction
		+ Welsh, Timothy N.
		+ Chandrasekharan, Sanjay
		+ Ray, Matthew
		+ Neyedli, Heather
		+ Chua, Romeo
		+ Weeks, Daniel J.
	Human Information Processing: An Overview for Human-Computer Interaction
		+ Proctor, Robert W.
		+ Vu, Kim-Phuong L.
	Mental Models in Human-Computer Interaction
		+ Payne, Stephen J.
	Task Loading and Stress in Human-Computer Interaction: Theoretical Frameworks and Mitigation Strategies
		+ Szalma, James L.
		+ Hancock, Gabriella M.
		+ Hancock, Peter A.
	Choices and Decisions of Computer Users
		+ Jameson, Anthony
Computers in HCI
	Input Technologies and Techniques
		+ Hinckley, Ken
		+ Wigdor, Daniel
	Sensor- and Recognition-Based Input for Interaction
		+ Wilson, Andrew D.
	Visual Displays
		+ Schlick, Christopher M.
		+ Winkelholz, Carsten
		+ Ziefle, Martina
		+ Mertens, Alexander
	Haptic Interface
		+ Iwata, Hiroo
	Nonspeech Auditory and Crossmodal Output
		+ Hoggan, Eve
		+ Brewster, Stephen
	Network-Based Interaction
		+ Dix, Alan
	Wearable Computers
		+ Siewiorek, Daniel
		+ Smailagic, Asim
		+ Starner, Thad
	Design of Fixed, Portable, and Mobile Information Devices
		+ Smith, Michael J.
		+ Carayon, Pascale
Designing Human-Computer Interactions
	Visual Design Principles for Usable Interfaces: Everything Is Designed: Why We Should Think before Doing
		+ Watzman, Suzanne
		+ Re, Margaret
	Globalization, Localization, and Cross-Cultural User-Interface Design
		+ Marcus, Aaron
		+ Gould, Emilie W.
	Speech and Language Interfaces, Applications, and Technologies
		+ Karat, Clare-Marie
		+ Lai, Jennifer
		+ Stewart, Osamuyimen
		+ Yankelovich, Nicole
	Multimedia User Interface Design
		+ Sutcliffe, Alistair
	Multimodal Interfaces
		+ Oviatt, Sharon
	Systems That Adapt to Their Users
		+ Jameson, Anthony
		+ Gajos, Krzysztof Z.
	Mobile Interaction Design in the Age of Experience Ecosystems
		+ Susani, Marco
	Tangible User Interfaces
		+ Ishii, Hiroshi
		+ Ullmer, Brygg
	Achieving Psychological Simplicity: Measures and Methods to Reduce Cognitive Complexity
		+ Thomas, John C.
		+ Richards, John T.
	Information Visualization
		+ Card, Stuart
	Collaboration Technologies
		+ Olson, Gary M.
		+ Olson, Judith S.
	Human-Computer Interaction and the Web
		+ Ashman, Helen
		+ Dagger, Declan
		+ Brailsford, Tim
		+ Goulding, James
		+ O'Sullivan, Declan
		+ Schmakeit, Jan-Felix
		+ Wade, Vincent
	Human-Centered Design of Decision-Support Systems
		+ Smith, Philip J.
		+ Beatty, Roger
		+ Hayes, Caroline C.
		+ Larson, Adam
		+ Geddes, Norman D.
		+ Dorneich, Michael C.
	Online Communities
		+ Zaphiris, Panayiotis
		+ Ang, Chee Siang
		+ Laghos, Andrew
	Virtual Environments
		+ Stanney, Kay M.
		+ Cohn, Joseph V.
	Privacy, Security, and Trust: Human-Computer Interaction Challenges and Opportunities at Their Intersection
		+ Karat, John
		+ Karat, Clare-Marie
		+ Brodie, Carolyn
Application-/Domain-Specific Design
	Human-Computer Interaction in Health Care
		+ Sainfort, François
		+ Jacko, Julie A.
		+ McClellan, Molly A.
		+ Edwards, Paula J.
	Why We Play: Affect and the Fun of Games -- Designing Emotions for Games, Entertainment Interfaces, and Interactive Products
		+ Lazzaro, Nicole
	Motor Vehicle-Driver Interfaces
		+ Green, Paul A.
	Human-Computer Interaction in Aerospace
		+ Landry, Steven J.
	User-Centered Design in Games Randy J. Pagulayan
		+ Keeker, Kevin
		+ Fuller, Thomas
		+ Wixon, Dennis
		+ Romero, Ramon L.
		+ Gunn, Daniel V.
Designing for Diversity
	Older Adults and Information Technology: Opportunities and Challenges
		+ Czaja, Sara J.
		+ Lee, Chin Chin
	Human-Computer Interaction for Kids
		+ Bruckman, Amy
		+ Bandlow, Alisa
		+ Dimond, Jill
		+ Forte, Andrea
	Information Technology for Communication and Cognitive Support
		+ Newell, Alan F.
		+ Carmichael, Alex
		+ Gregor, Peter
		+ Alm, Norman
		+ Waller, Annalu
		+ Hanson, Vicki L.
		+ Pullin, Graham
		+ Hoey, Jesse
	Perceptual Impairments: New Advancements Promoting Technological Access
		+ Jacko, Julie A.
		+ Leonard, V. Kathlene
		+ McClellan, Molly A.
		+ Scott, Ingrid U.
	Universal Accessibility and Low-Literacy Populations: Implications for Human-Computer Interaction Design and Research Methods
		+ Gribbons, William M.
	Computing Technologies for Deaf and Hard of Hearing Users
		+ Hanson, Vicki L.
The Development Process
Section A Requirements Specification
	User Experience Requirements Analysis within the Usability Engineering Lifecycle
		+ Mayhew, Deborah J.
		+ Follansbee, Todd J.
	Task Analysis
		+ Courage, Catherine
		+ Jain, Jhilmil
		+ Redish, Janice (Ginny)
		+ Wixon, Dennis
	Contextual Design
		+ Holtzblatt, Karen
	Grounded Theory Method in Human-Computer Interaction and Computer-Supported Cooperative Work
		+ Muller, Michael J.
		+ Kogan, Sandra
	An Ethnographic Approach to Design
		+ Blomberg, Jeanette
		+ Burrell, Mark
Section B Design and Development
	Putting Personas to Work: Employing User Personas to Focus Product Planning, Design, and Development
		+ Pruitt, John
		+ Adlin, Tamara
	Prototyping Tools and Techniques
		+ Beaudouin-Lafon, Michel
		+ Mackay, Wendy E.
	Scenario-Based Design
		+ Rosson, Mary Beth
		+ Carroll, John M.
	Participatory Design: The Third Space in Human-Computer Interaction
		+ Muller, Michael J.
		+ Druin, Allison
	Unified User Interface Development: A Software Refactoring Perspective
		+ Savidis, Anthony
		+ Stephanidis, Constantine
	Usability + Persuasiveness + Graphic Design = eCommerce User Experience
		+ Mayhew, Deborah J.
	Human-Computer Interaction and Software Engineering for User Interface Plasticity
		+ Coutaz, Joëlle
		+ Calvary, Gaëlle
Section C Testing, Evaluation, and Technology Transfer
	Usability Testing
		+ Dumas, Joseph S.
		+ Fox, Jean E.
	Usability for Engaged Users: The Naturalistic Approach to Evaluation
		+ Siegel, David
	Survey Design and Implementation in HCI
		+ Ozok, A. Ant
	Inspection-Based Evaluations
		+ Cockton, Gilbert
		+ Woolrych, Alan
		+ Hornbæk, Kasper
		+ Frøkjær, Erik
	Model-Based Evaluation
		+ Kieras, David
	Spreadsheet Tool for Simple Cost-Benefit Analyses of User Experience Engineering
		+ Mayhew, Deborah J.
	Technology Transfer
		+ Schofield, Kevin M.
Emerging Phenomena in HCI
	Augmenting Cognition in HCI: Twenty-First Century Adaptive System Science and Technology
		+ Hale, Kelly S.
		+ Stanney, Kay M.
		+ Schmorrow, Dylan D.
	Social Networks and Social Media
		+ McClellan, Molly A.
		+ Jacko, Julie A.
		+ Sainfort, François
		+ Johnson, Layne M.
	Human-Computer Interaction for Development: Changing Human-Computer Interaction to Change the World
		+ Dray, Susan M.
		+ Light, Ann
		+ Dearden, Andrew M.
		+ Evers, Vanessa
		+ Densmore, Melissa
		+ Ramachandran, Divya
		+ Kam, Matthew
		+ Marsden, Gary
		+ Sambasivan, Nithya
		+ Smyth, Thomas
		+ van Greunen, Darelle
		+ Winters, Niall

Introduction (1-18)
Survey of Pen-and-Paper Computing (19-65)
Interaction Model of Pen-and-Paper User Interfaces (67-89)
CoScribe: A Platform for Paper-based Knowledge Work (91-102)
Collaborative Cross-media Annotation of Documents (103-126)
Hyperlinking between Printed and Digital Documents (127-147)
Paper-based Tagging of Documents (149-165)
Conclusions (167-176)

Distributed User Interfaces: State of the Art (1-12)
	+ Elmqvist, Niklas
Distributed User Interfaces: Specification of Essential Properties (13-21)
	+ Peñalver, A.
	+ López-Espín, J. J.
	+ Gallud, J. A.
	+ Lazcorreta, E.
	+ et al
Distribution Primitives for Distributed User Interfaces (23-31)
	+ Melchior, Jérémie
	+ Vanderdonckt, Jean
	+ Van Roy, Peter
Extending MARIA to Support Distributed User Interfaces (33-40)
	+ Manca, Marco
	+ Paternò, Fabio
Developing a DUI Based Operator Control Station (41-49)
	+ Fröberg, Anders
	+ Eriksson, Henrik
	+ Berglund, Erik
Software Infrastructure for Enriching Distributed User Interfaces with Awareness (51-58)
	+ Sendín, Montserrat
	+ López, Juan Miguel
Improving Ubiquitous Environments Through Collaborative Features (59-66)
	+ Garrido, Juan Enrique
	+ Penichet, Víctor M. R.
	+ Lozano, María D.
Activity-Based Computing -- Metaphors and Technologies for Distributed User Interfaces (67-74)
	+ Bardram, Jakob
	+ Doryab, Afsaneh
	+ Gueddana, Sofiane
Improving E-Learning Using Distributed User Interfaces (75-85)
	+ Fardoun, Habib M.
	+ López, Sebastián Romero
	+ et al
ZOIL: A Design Paradigm and Software Framework for Post-WIMP Distributed User Interfaces (87-94)
	+ Zöllner, Michael
	+ Jetter, Hans-Christian
	+ Reiterer, Harald
Lessons Learned from the Design and Implementation of Distributed Post-WIMP User Interfaces (95-102)
	+ Seifried, Thomas
	+ Jetter, Hans-Christian
	+ Haller, Michael
	+ et al
Investigating the Design Space for Multi-display Environments (103-112)
	+ Kaviani, Nima
	+ Finke, Matthias
	+ Lea, Rodger
	+ Fels, Sidney
Distributed User Interfaces for Projector Phones (113-123)
	+ Löchtefeld, Markus
	+ Gehring, Sven
	+ Krüger, Antonio
Drag & Share: A Shared Workspace for Distributed Synchronous Collaboration (125-132)
	+ Marco, Félix Albertos
	+ Penichet, Víctor M. R.
	+ Gallud, José A.
Distributed Interactive Surfaces: A Step Towards the Distribution of Tangible and Virtual Objects (133-143)
	+ Lepreux, Sophie
	+ Kubicki, Sébastien
	+ Kolski, Christophe
	+ et al
Multi-touch Collaborative DUI to Create Mobile Services (145-151)
	+ Sebastián, Gabriel
	+ Villanueva, Pedro G.
	+ Tesoriero, Ricardo
	+ et al
Co-Interactive Table: A New Facility Based on Distributed User Interfaces to Improve Collaborative Meetings (153-160)
	+ de la Guía, Elena
	+ Lozano, María D.
	+ Penichet, Víctor M. R.
Exploring Distributed User Interfaces in Ambient Intelligent Environments (161-168)
	+ Dadlani, Pavan
	+ Emparanza, Jorge Peregrín
	+ Markopoulos, Panos
Visually Augmented Interfaces for Co-located Mobile Collaboration (169-176)
	+ Ens, Barrett
	+ Eskicioglu, Rasit
	+ Irani, Pourang
Supporting Distributed Decision Making Using Secure Distributed User Interfaces (177-184)
	+ Barth, Thomas
	+ Fielenbach, Thomas
	+ Bourimi, Mohamed
	+ et al

Augmented Environments and Design (1-29)
	+ Lahlou, Saadi
The Stanford Interactive Workspaces Project (31-61)
	+ Johanson, Brad
	+ Fox, Armando
	+ Winograd, Terry
Towards a Global Concept of Collaborative Space (63-85)
	+ Hartkopf, Volker
	+ Loftness, Vivian
	+ et al
Designing an Easy-to-use Executive Conference Room Control System (87-112)
	+ Back, Maribeth
	+ Golovchinsky, Gene
	+ et al
Experimental Reality: Principles for the Design of Augmented Environments (113-157)
	+ Lahlou, Saadi
Co-design Approaches for Early Phases of Augmented Environments (159-189)
	+ Jégou, François
Ubiquitous Working Environments (191-212)
	+ Jansson, Carl Gustaf
Psychological Methods for the Study of Augmented Environments (213-236)
	+ Nosulenko, Valery N.
	+ Samoylenko, Elena S.
Opportunities and Challenges for Augmented Environments: A Distributed Cognition Perspective (237-259)
	+ Hollan, James D.
	+ Hutchins, Edwin L.
The Aachen Media Space: Design Patterns for Augmented Work Environments (261-312)
	+ Borchers, Jan

== Under Tabletops ==
Building Interactive Multi-touch Surfaces (27-49)
	+ Schöning, Johannes
	+ Hook, Jonathan
	+ Bartindale, Tom
	+ Schmidt, Dominik
	+ Oliver, Patrick
	+ et al
From Table-System to Tabletop: Integrating Technology into Interactive Surfaces (51-69)
	+ Kunz, Andreas
	+ Fjeld, Morten
High-Resolution Interactive Displays (71-100)
	+ Ashdown, Mark
	+ Tuddenham, Philip
	+ Robinson, Peter
Optical Design of Tabletop Displays and Interactive Applications (101-129)
	+ Kakehi, Yasuaki
	+ Naemura, Takeshi
Hand and Object Recognition on Liquid Crystal Displays (131-146)
	+ Koike, Hideki
	+ Sato, Toshiki
	+ Nishikawa, Wataru
	+ Fukuchi, Kentaro
== On and Above Tabletops ==
Augmenting Interactive Tabletops with Translucent Tangible Controls (149-170)
	+ Weiss, Malte
	+ Hollan, James D.
	+ Borchers, Jan
Active Tangible Interactions (171-187)
	+ Inami, Masahiko
	+ Sugimoto, Maki
	+ Thomas, Bruce H.
	+ Richter, Jan
Interaction on the Tabletop: Bringing the Physical to the Digital (189-221)
	+ Hilliges, Otmar
	+ Butz, Andreas
	+ Izadi, Shahram
	+ Wilson, Andrew D.
Supporting Atomic User Actions on the Table (223-247)
	+ Aliakseyeu, Dzmitry
	+ Subramanian, Sriram
	+ Alexander, Jason
Imprecision, Inaccuracy, and Frustration: The Tale of Touch Input (249-275)
	+ Benko, Hrvoje
	+ Wigdor, Daniel
On, Above, and Beyond: Taking Tabletops to the Third Dimension (277-299)
	+ Grossman, Tovi
	+ Wigdor, Daniel
== Around and Beyond Tabletops ==
Individual and Group Support in Tabletop Interaction Techniques (303-333)
	+ Nacenta, Miguel A.
	+ Pinelle, David
	+ Gutwin, Carl
	+ Mandryk, Regan
File System Access for Tabletop Interaction (335-355)
	+ Collins, Anthony
	+ Kay, Judy
Theory of Tabletop Territoriality (357-385)
	+ Scott, Stacey D.
	+ Carpendale, Sheelagh
Digital Tables for Collaborative Information Exploration (387-405)
	+ Isenberg, Petra
	+ Hinrichs, Uta
	+ Hancock, Mark
	+ Carpendale, Sheelagh
Coordination and Awareness in Remote Tabletop Collaboration (407-434)
	+ Tuddenham, Philip
	+ Robinson, Peter
Horizontal Interactive Surfaces in Distributed Assemblies (435-456)
	+ Müller-Tomfelde, Christian
	+ O'Hara, Kenton

== Awareness in Context ==
An Historical Reflection of Awareness in Collaboration (3-48)
	+ Rittenbruch, Markus
	+ McEwan, Gregor
A Design Framework for Awareness Systems (49-72)
	+ Markopoulos, Panos
Awareness in the Home: The Nuances of Relationships, Domestic Coordination and Communication (73-96)
	+ Greenberg, Saul
	+ Neustaedter, Carman
	+ Elliot, Kathryn
== Theoretical Perspectives ==
Making Sense of What Is Going on 'Around': Designing Environmental Awareness Information Displays (99-124)
	+ Eggen, Berry
	+ Van Mensvoort, Koert
Social Inference Through Technology (125-147)
	+ Oulasvirta, Antti
Abstractions of Awareness: Aware of What? (149-172)
	+ Metaxas, Georgios
	+ Markopoulos, Panos
Phatic Interactions: Being Aware and Feeling Connected (173-186)
	+ Vetere, Frank
	+ Smith, Jeremy
	+ Gibbs, Martin
Privacy Considerations in Awareness Systems: Designing with Privacy in Mind (187-206)
	+ Patil, Sameer
	+ Kobsa, Alfred
Grounding Privacy with Awareness: A Social Approach to Describe Privacy Related Issues in Awareness Systems (207-229)
	+ Romero, Natalia
	+ Markopoulos, Panos
Awareness Information with Speech and Sound (231-256)
	+ Kainulainen, Anssi
	+ Turunen, Markku
	+ Hakulinen, Jaakko
== Applications ==
Awareware: Narrowcasting Attributes for Selective Attention, Privacy, and Multipresence (259-289)
	+ Cohen, Michael
	+ Fernando, Owen Noel Newton
Emotinet: A Framework for the Development of Social Awareness Systems (291-311)
	+ Ibáñez, Jesús
	+ Serrano, Oscar
	+ García, David
Conversational Awareness in Text-Based Computer Mediated Communication (313-333)
	+ Tran, Minh Hong
	+ Yang, Yun
	+ Raikundalia, Gitesh K.
Fostering Social Engagement and Self-Efficacy in Later Life: Studies with Ubiquitous Computing (335-349)
	+ Morris, Margaret E.
	+ Lundell, Jay
	+ Dishongh, Terry
	+ Needham, Brad
Awareness of Daily Life Activities (351-365)
	+ Metaxas, Georgios
	+ Metin, Barbaros
	+ Schneider, Jutta
	+ Markopoulos, Panos
	+ de Ruyter, Boris
Design and Evaluation of Intentionally Enriched Awareness (367-395)
	+ Rittenbruch, Markus
	+ Mansfield, Tim
	+ Viller, Stephen
Situatedness of Awareness Information: Impact on the Design and Usage of Awareness Systems (397-422)
	+ Cheverst, Keith
	+ Dix, Alan
	+ Fitton, Dan
	+ Graham, Connor
	+ Rouncefield, Mark
== Evaluating Awareness Systems ==
Supporting Family Awareness with the Whereabouts Clock (425-445)
	+ Sellen, Abigail
	+ Taylor, Alex S.
	+ Kaye, Joseph 'Jofish'
	+ Brown, Barry
	+ Izadi, Shahram
Evaluating Peripheral Displays (447-472)
	+ Matthews, Tara
	+ Hsieh, Gary
	+ Mankoff, Jennifer
Measuring Affective Benefits and Costs of Mediated Awareness: Development and Validation of the ABC-Questionnaire (473-488)
	+ IJsselsteijn, Wijnand
	+ van Baren, Joy
	+ Markopoulos, Panos
	+ Romero, Natalia
	+ de Ruyter, Boris

Foreword: Water Jugs and Ringtones
	+ Bellone, Jason
Introduction: Defining Mobile Technologies, Children and Learning
	+ Druin, Allison
Section 1- The Landscape
	1: How Mobile Technologies Are Changing the Way Children Learn (3)
		+ Rogers, Yvonne
		+ Price, Sara
	2: Harnessing the Potential of Mobile Technologies for Children and Learning (23)
		+ Shuler, Carly
		+ Ching, Dixie
		+ Lewis, Armanda
		+ Levine, Michael H.
	3: Pocket Rockets: The Past, Present and Future of Children's Portable Computing (43)
		+ Buckleitner, Warren
	4: Social Impacts of Mobile Technologies for Children: Keystone or Invasive Species? (63)
		+ Hoadley, Christopher
	5: A Disruption is Coming: A Primer for Educators on the Mobile Technology Revolution (83)
		+ Soloway, Elliot
Section 2- Designing Mobile Technologies
	6: Mobile Interaction Design Matters (101)
		+ Jones, Matt
	7: A Child's Mobile Digital Library: Collaboration, Community, and Change (125)
		+ Fails, Jerry
		+ Druin, Allison
		+ Bederson, Ben
		+ Weeks, Ann
		+ Rose, Anne
	8: Adding Space and Senses to Mobile World Exploration (147)
		+ Silva, Maria Joao
		+ Cristina, 		+ 
		+ Gomes, Azevedo
		+ Pestana, Bruno
		+ Lopes, Joao Correia
		+ Marcelino, Maria Jose
		+ Gouveia, Cristina
		+ Fonseca, Alexandra
	9: LeapFrog Learning Design: Playful Approaches to Literacy, from LeapPad to the Tag Reading System (171)
		+ Gray, Jim
		+ Bulat, Jennae
		+ Jaynes, Carolyn
		+ Cunningham, Anne
	10: Designing the Intel-Powered Classmate PC (195)
		+ Morales, Ramon
Section 3- Learning and Use
	11: Early OLPC Experiences in a Rural Uruguayan School (225)
		+ Hourcade, Juan Pablo
		+ Beitler, Daiana
		+ Cormenzana, Fernando
		+ Flores, Pablo
	12: "It's Mine": Kids Carrying Their Culture Wherever They Go (245)
		+ Guernsey, Lisa
	13: Mobile Technologies in Support of Young Children's Learning (265)
		+ Revelle, Glenda
	14: Mobile Technologies for Parent-Child Relationships (285)
		+ Yarosh, Svetlana
		+ Davis, Hilary
		+ Soderlund, Paulina Modlitba
		+ Skov, Mikael
		+ Vetere, Frank
	15: Using Mobile Technology to Unite (for) Children (307)
		+ Fabian, Christopher
		+ Kochi, Erica
	16: Designing the Future (329)
		+ Read, Janet
		+ Druin, Allison

== Introduction to Universal Access ==
Universal Access and Design for All in the Evolving Information Society
	+ Stephanidis, C.
Perspectives on Accessibility: From Assistive Technologies to Universal Access and Design for All
	+ Emiliani, P. L.
Accessible and Usable Design of Information and Communication Technologies
	+ Vanderheiden, G. C.
== Diversity in the User Population ==
Dimensions of User Diversity
	+ Ashok, M.
	+ Jacko, J. A.
Motor Impairments and Universal Access
	+ Keates, S.
Sensory Impairments
	+ Kinzel, E.
	+ Jacko, J. A.
Cognitive Disabilities
	+ Lewis, C.
Age-Related Diff erences in the Interface Design Process
	+ Kurniawan, S.
International and Intercultural User Interfaces
	+ Marcus, A.
	+ Rau, P.-L. P.
== Technologies for Diverse Contexts of Use ==
Accessing the Web
	+ Hanson, V. L.
	+ Richards, J. T.
	+ Harper, S.
	+ Trewin, S.
Handheld Devices and Mobile Phones
	+ Kaikkonen, A.
	+ Kaasinen, E.
	+ Ketola, P.
Virtual Reality
	+ Hughes, D.
	+ Smith, E.
	+ Shumaker, R.
	+ Hughes, C.
Biometrics and Universal Access
	+ Fairhurst, M. C.
Interface Agents: Potential Benefits and Challenges for Universal Access
	+ and, E. André
M. Rehm
== Development Lifecycle of User Interfaces ==
User Requirements Elicitation for Universal Access
	+ Antona, M.
	+ Ntoa, S.
	+ Adami, I.
	+ Stephanidis, C.
Unified Design for User Interface Adaptation
	+ Savidis, A.
	+ Stephanidis, C.
Designing Universally Accessible Games
	+ Grammenos, D.
	+ Savidis, A.
	+ Stephanidis, C.
Software Requirements for Inclusive User Interfaces
	+ Savidis, A.
	+ Stephanidis, C.
Tools for Inclusive Design
	+ Waller, S.
	+ Clarkson, P. J.
The Evaluation of Accessibility, Usability, and User Experience
	+ Petrie, H.
	+ Bevan, N.
== User Interface Development: Architectures, Components, and Tools ==
A Unified Soft ware Architecture for User Interface Adaptation
	+ Savidis, A.
	+ Stephanidis, C.
A Decision-Making Specifi cation Language for User Interface Adaptation
	+ Savidis, A.
	+ Stephanidis, C.
Methods and Tools for the Development of Unified Web-Based User Interfaces
	+ Doulgeraki, C.
	+ Partarakis, N.
	+ Mourouzis, A.
	+ Stephanidis, C.
User Modeling: A Universal Access Perspective
	+ Adams, R.
Model-Based Tools: A User-Centered Design for All Approach
	+ Stary, C.
Markup Languages in Human-Computer Interaction
	+ Paternò, F.
	+ Santoro, C.
Abstract Interaction Objects in User Interface Programming Languages
	+ Savidis, A.
== Interaction Techniques and Devices ==
Screen Readers
	+ Asakawa, C.
	+ Leporini, B.
Virtual Mouse and Keyboards for Text Entry
	+ Evreinov, G.
Speech Input to Support Universal Access
	+ Feng, J.
	+ Sears, A.
Natural Language and Dialogue Interfaces
	+ Jokinen, K.
Auditory Interfaces and Sonification
	+ Nees, M. A.
	+ Walker, B. N.
Haptic Interaction
	+ Jansson, G.
	+ Raisamo, R.
Vision-Based Hand Gesture Recognition for Human-Computer Interaction
	+ Zabulis, X.
	+ Baltzakis, H.
	+ Argyros, A.
Automatic Hierarchical Scanning for Windows Applications
	+ Ntoa, S.
	+ Savidis, A.
	+ Stephanidis, C.
Eye Tracking
	+ Majaranta, P.
	+ Bates, R.
	+ Donegan, M.
Brain-Body Interfaces
	+ Gnanayutham, P.
	+ George, J.
Sign Language in the Interface: Access for Deaf Signers
	+ Huenerfauth, M.
	+ Hanson, V. L.
Visible Language for Global Mobile Communication: A Case Study of a Design Project in Progress
	+ Marcus, A.
Contributions of "Ambient" Multimodality to Universal Access
	+ Carbonell, N.
== Application Domains ==
Vocal Interfaces in Supporting and Enhancing Accessibility in Digital Libraries
	+ Catarci, T.
	+ Kimani, S.
	+ Dubinsky, Y.
	+ Gabrielli, S.
Theories and Methods for Studying Online Communities for People with Disabilities and Older People
	+ Pfeil, U.
	+ Zaphiris, P.
Computer-Supported Cooperative Work
	+ Gross, T.
	+ Fetter, M.
Developing Inclusive e-Training
	+ Savidis, A.
	+ Stephanidis, C.
Training through Entertainment for Learning Difficulties
	+ Savidis, A.
	+ Grammenos, D.
	+ Stephanidis, C.
Universal Access to Multimedia Documents
	+ Petrie, H.
	+ Weber, G.
	+ Völkel, T.
Interpersonal Communication
	+ Waller, A.
Universal Access in Public Terminals: Information Kiosks and ATMs
	+ Kouroupetroglou, G.
Intelligent Mobility and Transportation for All
	+ Bekiaris, E.
	+ Panou, M.
	+ Gaitanidou, E.
	+ Mourouzis, A.
	+ Ringbauer, B.
Electronic Educational Books for Blind Students
	+ Grammenos, D.
	+ Savidis, A.
	+ Georgalis, Y.
	+ Bourdenas, T.
	+ Stephanidis, C.
Mathematics and Accessibility: A Survey
	+ Pontelli, E.
	+ Karshmer, A. I.
	+ Gupta, G.
Cybertherapy, Cyberpsychology, and the Use of Virtual Reality in Mental Health
	+ Renaud, P.
	+ Bouchard, S.
	+ Chartier, S.
	+ Bonin, M-P
== Nontechnological Issues ==
Policy and Legislation as a Framework of Accessibility
	+ Kemppainen, E.
	+ Kemp, J. D.
	+ Yamada, H.
Standards and Guidelines
	+ Vanderheiden, G. C.
eAccessibility Standardization
	+ Engelen, J.
Management of Design for All
	+ Bühler, C.
Security and Privacy for Universal Access
	+ Maybury, M. T.
Best Practice in Design for All
	+ Miesenberger, K.
== Looking to the Future ==
Implicit Interaction
	+ Ferscha, A.
Ambient Intelligence
	+ Streitz, N. A.
	+ Privat, G.
Emerging Challenges
	+ Stephanidis, C.

PART I: INTRODUCTION
	Chapter 1 Usability of Interactive Systems
		1.1 Introduction
		1.2 Usability Measures
		1.3 Usability Motivations
		1.4 Universal Usability
		1.5 Goals for Our Profession
	Chapter 2 Guidelines, Principles, and Theories
		2.1 Introduction
		2.2 Guidelines
		2.3 Principles
		2.4 Theories
PART II: DEVELOPMENT PROCESSES
	Chapter 3 Managing Design Processes
		3.1 Introduction
		3.2 Organizational Design to Support Usability
		3.3 The Four Pillars of Design
		3.4 Development Methodologies
		3.5 Ethnographic Observation
		3.6 Participatory Design
		3.7 Scenario Development
		3.8 Social Impact Statement for Early Design Review
		3.9 Legal Issues
	Chapter 4 Evaluating Interface Designs
		4.1 Introduction
		4.2 Expert Reviews
		4.3 Usability Testing and Laboratories
		4.4 Survey Instruments
		4.5 Acceptance Tests
		4.6 Evaluation During Active Use
		4.7 Controlled Psychologically Oriented Experiments
PART III: INTERACTION STYLES
	Chapter 5 Direct Manipulation and Virtual Environments
		5.1 Introduction
		5.2 Examples of Direct Manipulation
		5.3 Discussion of Direct Manipulation
		5.4 3D Interfaces
		5.5 Teleoperation
		5.6 Virtual and Augmented Reality
	Chapter 6 Menu Selection, Form Fill-in, and Dialog Boxes
		6.1 Introduction
		6.2 Task-Related Menu Organization
		6.3 Single Menus
		6.4 Combinations of Multiple Menus
		6.5 Content Organization
		6.6 Fast Movement through Menus
		6.7 Data Entry with Menus: Form Fill-in, Dialog Boxes and Alternatives
		6.8 Audio Menus and Menus for Small Displays
	Chapter 7 Command and Natural Languages
		7.1 Introduction
		7.2 Command-Organization Functionality, Strategies, and Structure
		7.3 Naming and Abbreviations
		7.4 Natural Language in Computing
	Chapter 8 Interaction Devices
		8.1 Introduction
		8.2 Keyboards and Keypads
		8.3 Pointing Devices
		8.4 Speech and Auditory Interfaces
		8.5 Displays -- Small and Large
	Chapter 9 Collaboration and Social Media Participation
		9.1 Introduction
		9.2 Goals of Collaboration and Participation
		9.3 Asynchronous Distributed Interfaces: Different Place, Different Time
		9.4 Synchronous Distributed Interfaces: Different Place, Same Time
		9.5 Face-to-Face Interfaces: Same Place, Same Time
PART IV: DESIGN ISSUES
	Chapter 10 Quality of Service
		10.1 Introduction
		10.2 Models of Response Time Impacts
		10.3 Expectations and Attitudes
		10.4 User Productivity
		10.5 Variability in Response Time
		10.6 Frustrating Experiences
	Chapter 11 Balancing Function and Fashion
		11.1 Introduction
		11.2 Error Messages
		11.3 Nonanthropomorphic Design
		11.4 Display Design
		11.5 Web Page Design
		11.6 Window Design
		11.7 Color
	Chapter 12 User Documentation and Online Help
		12.1 Introduction
		12.2 Online versus Paper Documentation
		12.3 Reading from Paper versus from Displays
		12.4 Shaping the Content of the Documentation
		12.5 Accessing the Documentation
		12.6 Online Tutorials and Animated Demonstrations
		12.7 Online Communities for User Assistance
		12.8 The Development Process
	Chapter 13 Information Search
		13.1 Introduction
		13.2 Searching in Textual Documents and Database Querying
		13.3 Multimedia Document Searches
		13.4 Advanced Filtering and Search Interface
	Chapter 14 Information Visualization
		14.1 Introduction
		14.2 Data Type by Task Taxonomy
		14.3 Challenges for Information Visualization
	Afterword: Societal and Individual Impact of User Interfaces
		A.1 Future Interfaces
		A.2 Ten Plagues of the Information Age
		A.3 Continuing Controversies

== Communication and Interaction ==
Knowledge as Embodied Performance (3-30)
	+ Gill, Satinder P.
Cognitive Technology -- Technological Cognition (31-37)
	+ Mey, Jacob L.
Knowledge in co-action: social intelligence in collaborative design activity (38-55)
	+ Gill, Satinder P.
	+ Borchers, Jan
Degrees of engagement in interactive workspaces (56-69)
	+ Fruchter, Renate
The nature of virtual communities (70-82)
	+ Memmi, Daniel
'Use' Discourses in System Development: Can Communication Be Improved? (83-113)
	+ Allwood, Carl Martin
	+ Hakken, David
A Pattern Approach to Interaction Design (114-131)
	+ Borchers, Jan O.
CSCW Design Reconceptualised Through Science Studies (132-147)
	+ Jensen, Casper Bruun
Designing for Work Place Learning (148-173)
	+ Binder, Thomas
The narrative aspect of scenario building -- How story telling may give people a memory of the future (174-194)
	+ Rasmussen, Lauge Baungaard
Narration, discourse and dialogue: issues in the management of inter-cultural innovation (195-212)
	+ Banerjee, Parthasarathi
Rethinking the Interaction Architecture (213-234)
	+ Gill, Karamjit S.
Towards a General Theory of the Artificial (235-266)
	+ Negrotti, Massimo
== Knowledge and Cognition ==
The Socratic and Platonic Basis of Cognitivism (269-282)
	+ Dreyfus, Hubert L.
Cockpit Cognition: Education, the Military and Cognitive Engineering (283-308)
	+ Noble, Douglas D.
Two Legs, Thing Using and Talking: The Origins of the Creative Engineering Mind (309-337)
	+ Evans, F. T.
Rule Following and Tacit Knowledge (338-352)
	+ Johannessen, Kjell S
Seeing and Seeing-AS (353-363)
	+ Tilghman, BR
The Practice of the Use of Computers (364-375)
	+ Göranzon, Bo
The Contribution of Tacit Knowledge to Innovation (376-392)
	+ Senker, Jacqueline
The Nurse As An Engineer (393-404)
	+ Josefson, Ingela
The Role of "Craft Language" in Learning "Waza" (405-414)
	+ Ikuta, Kumiko
Building a pedagogy around action and emotion: experiences of Blind Opera of Kolkata (415-429)
	+ Saha, Biswatosh
	+ Gangopadhyay, Shubhashis
== Aesthetics, Ethics, and Design ==
Ethics and Intellectual Structures (433-442)
	+ Rosenbrock, Howard
Organisational Spaces and Intelligent Machines: A Metaphorical Approach to Ethics (443-456)
	+ Hirose, Luis Montaño
On Human-Machine Symbiosis (457-485)
	+ Cooley, Mike
What Goes on When a Designer Thinks? (486-500)
	+ Östberg, Gustaf
Multimedia Archiving of Technological Change in a Traditional Creative Industry: A Case Study of the Dhokra Artisans of Bankura, West Bengal (501-516)
	+ Smith, David
	+ Kochhar, Rajesh
Databases are Us (517-535)
	+ Vesna, Victoria
Leonardo's choice: the ethics of artists working with genetic technologies (536-548)
	+ Gigliotti, Carol
Poetics of performative space (549-566)
	+ Wei, Sha Xin
Ethics is Fragile, Goodness is Not (567-580)
	+ Leal, Fernando

Section I - Big Ideas
	1. My Vision Isn't My Vision: Making a Career Out of Getting Back to Where I Started
		+ Buxton, William
	2. Deeply Intertwingled: The Unexpected Legacy of Ted Nelson's Computer Lib/Dream Machines
		+ Russell, Daniel M.
	3. Man-Computer Symbiosis
		+ Baecker, Ronald M.
	4. Drawing on SketchPad: Reflections on Computer Science and HCI
		+ Konstan, Joseph A.
	5. The Mouse, the Demo and the Big Idea
		+ Ju, Wendy
Section II - Influential Systems
	6. A Creative Programming Environment
		+ Lieberman, Henry
	7. Fundamentals in HCI: Learning the Value of Consistency and User Models
		+ Bly, Sara
	8. It is still a Star
		+ Bødker, Susanne
	9. The Disappearing Computer
		+ Streitz, Norbert A.
	10. It Really Is All About Location!
		+ Dey, Anind K.
Section III - Large Groups, Loosely Joined
	11. Network Nation: Human Communication via Computer
		+ Kiesler, Sara
	12. On the Diffusion of Innovations in HCI
		+ Fisher, Danyel
	13. From Smart to Ordinary
		+ Brown, Barry
	14. Knowing the Particulars
		+ Erickson, Thomas
	15. Back to Samba School: Revisiting Seymour Papert's Ideas on Community, Culture, Computers and Learning
		+ Bruckman, Amy
	16. The Work to Make Software Work
		+ Grinter, Rebecca E.
Section IV - Groups in the Wild
	17. McGrath and the Behaviors of Groups (BOGs)
		+ Grudin, Jonathan
	18. Observing Collaboration: Group-Centered Design
		+ Greenberg, Saul
	19. Infrastructure and its Effect on the Interface
		+ Edwards, W. Keith
	20. Taking Articulation Work in CSCW Seriously
		+ Fitzpatrick, Geraldine
	21. Let's Shack Up: Getting Serious about GIM
		+ McDonald, David W.
	22. A CSCW Sampler
		+ Palen, Leysia
	23. Video, Toys, and Beyond Being There
		+ Smith, Brian K
Section V - Reflective Practitioners
	24. A Simulated Listening Typewriter: John Gould plays Wizard of Oz
		+ Schmandt, Chris
	25. Seeing the Hole In Space
		+ Harrison, Steve
	26. Edward Tufte's 1+1=3
		+ Jenson, Scott
	27. Typographic Space: A Fusion of Design and Technology
		+ Forlizzi, Jodi
	28. Making Sense of Sense Making
		+ Whittaker, Steve
	29. Does Voice Coordination Have to be 'Rocket Science'?
		+ Aoki, Paul M.
	30. Decomposing a Design Space
		+ Resnick, Paul
Section VI - There's More to Design
	31. Discovering America
		+ Winograd, Terry
	32. Interaction Design Considered as a Craft
		+ Löwgren, Jonas
	33. Designing 'Up' in the Software Industry
		+ Cherny, Lynn
	34. Revisiting an Ethnocritical Approach to HCI: Verbal Privilege and Translation
		+ Muller, Michael J.
	35. Some Experience! Some Evolution!
		+ Cockton, Gilbert
	36. Mumford Re-Visited
		+ Dray, Susan M.
Section VII - Tacking and Jibbing
	37. Learning from Learning from Notes
		+ Olson, Judith S.
	38. A Site for SOAR Eyes: (Re)placing Cognition
		+ Churchill, Elizabeth F.
	39. You Can Go Home Again: Revisiting a Study of Domestic Computing
		+ Woodruff, Allison
	40. From Gaia to HCI: On Multi-disciplinary Design and Co-adaptation
		+ Mackay, Wendy E.
	41. Fun at Work: Managing HCI with the Peopleware Perspective
		+ Thomas, John C.
	42. Learning from Engineering Research
		+ Newman, William
	43. Interaction is the Future of Computing
		+ Beaudouin-Lafon, Michel
Section VIII - Seeking Common Ground
	44. A Source of Stimulation: Gibson's Account of the Environment
		+ Gaver, William
	45. When the External Entered HCI: Designing Effective Representations
		+ Rogers, Yvonne
	46. The Essential Role of Mental Models in HCI: Card, Moran and Newell
		+ Ehrlich, Kate
	47. A Most Fitting Law
		+ Olson, Gary M.
	48. Reflections on Card, English, and Burr
		+ MacKenzie, I. Scott
	49. The Contribution of the Language-Action Perspective to a New Foundation for Design
		+ De Michelis, Giorgio
	50. Following Procedures: A Detective Story
		+ Henderson, Austin
	51. Play, Flex, and Slop: Sociality and Intentionality
		+ Dourish, Paul

A Moving Target: The Evolution of HCI
		+ Grudin, Jonathan
HUMANS IN HCI
	Perceptual-Motor Interaction: Some Implications for HCI
		+ Welch, T.
		+ Chua, R.
		+ Weeks, D.
		+ Goodman, D.
	Human Information Processing: An Overview for Human-Computer Interaction
		+ Proctor, R.
		+ Vu, K.-P.
	Mental Models in Human-Computer Interaction
		+ Payne, S.
	Emotion in Human-Computer Interaction
		+ Brave, S.
		+ Nass, C.
	Cognitive Architecture
		+ Byrne, M.
	Cognition Under Stress: Theoretical Frameworks
		+ Szalma, J. L.
		+ Hancock, P.
	Motivating, Influencing, and Persuading Users
		+ Fogg, B. J.
		+ Cueller, G.
		+ Danielson, D.
	Human Error Identification in Human Computer Interaction
		+ Stanton, N.
COMPUTERS IN HCI
	Input Technologies and Techniques
		+ Hinckley, K.
	Sensor/Recognition-Based Input for Techniques
		+ Wilson, A.
	Visual Displays
		+ Luczak, H.
		+ Schlick, C.
		+ Ziefle, M.
		+ Park, M.
	Haptic Interface
		+ Iwata, H.
	Non-speech Auditory Output
		+ Brewster, S.
	Network-Based Interaction
		+ Dix, A.
	User-Centered Interdisciplinary Design of Wearable Computers
		+ Starner, T.
		+ Siewiorek, D.
		+ Mailagic, A. S.
	Design of Computer Workstations
		+ Smith, M. J.
		+ Carayon, P.
		+ Cohen, W. J.
DESIGNING HUMAN-COMPUTER INTERACTIONS
	Visual Design
		+ Re, P.
		+ Watzman, S.
	Global/Intercultural User-Interface Design
		+ Marcus, A.
	Conversational Interfaces and Technologies
		+ Karat, C.-M.
		+ Vergo, J.
		+ Nahamoo, D.
		+ Lai, J.
		+ Yankelovich, N.
	Multimedia User Interface Design
		+ Sutcliffe, A.
	Multimodal Interfaces
		+ Oviatt, S.
	Adaptive Interfaces and Agents
		+ Jameson, A.
	Mobile Interaction Design in the Age of Experience Ecosystems
		+ Susani, M.
	Tangible User Interfaces
		+ Ishii, H.
	Achieving Psychological Simplicity: Measure and Methods to Reduce Cognitive Complexity
		+ Thomas, J.
		+ Richards, J.
	Information Visualization
		+ Card, S.
	Groupware and Computer Supported Cooperative Work
		+ Olson, G.
		+ Olson, J.
	HCI and the Web
		+ Ashman, H.
	Human-Centered Design of Decision Support Systems
		+ Smith, P.
		+ Geddes, N.
	Online Communities
		+ Zaphiris, P.
	Virtual Environments
		+ Stanney, K.
	Human-Computer Interaction Viewed from the Intersection of Privacy, Security and Trust
		+ Karat, J.
		+ Karat, C.-M.
		+ Brodie, C.
APPLICATION/DOMAIN SPECIFIC DESIGN
	Human Computer Interaction in Health Care
		+ Sainfort, F.
		+ Jacko, J.
		+ Booske, B. C.
	Why We Play: Affect and the Fun of Games: Designing Emotions for Games, Entertainment Interfaces and Interactive Products
		+ Lazzaro, N.
	Motor Vehicle Driver Interfaces
		+ Green, P.
	Human Computer Interaction in Aerospace
		+ Landry, S.
	User-Centered Design in Games
		+ Pagulayan, R. J.
		+ Keeker, K.
		+ Wixon, D.
		+ Romero, R. L.
		+ Fuller, T.
DESIGNING FOR DIVERSITY
	The Digital Divide
		+ Cooper, J.
	Information Technology and Older Adults
		+ Czaja, S.
		+ Lee, C. C.
	HCI for Kids
		+ Bruckman, A.
		+ Bandlow, A.
	Information Technology for Cognitive Support
		+ Newell, A. F.
		+ Carmichael, A.
		+ Gregor, P.
		+ Alm, N.
	Physical Disabilities and Computing Technologies: An Analysis of Impairments
		+ Sears, A.
		+ Young, M.
		+ Feng, J.
	Perceptual Impairments: New Advancements Promoting Technological Access
		+ Jacko, J. A.
		+ Vitense, H.
		+ Scott, I.
	Universal Accessibility and Functionally Illiterate Populations
		+ Gribbons, W.
	Computing Technologies for Deaf and Hard of Hearing Users
		+ Hanson, V.
THE DEVELOPMENT PROCESS
Section A: Requirements Specification
	User Experience and HCI
		+ Kuniavsky, M.
	Requirements Specification within the Usability Engineering Lifecycle
		+ Mayhew, D.
	Task Analysis
		+ Courage, C.
		+ Redish, J.
		+ Wixon, D.
	Contextual Design
		+ Holtzblatt, K.
	The Ethnographic Approach to Design
		+ Blomberg, J.
		+ Burrell, M.
		+ Guest, G.
Section B: Design and Development
	Putting Personas to Work: Using Data-Driven Personas to Focus Product Planning, Design and Development
		+ Adlin, T.
		+ Pruitt, J.
	Prototyping Tools and Techniques
		+ Beaudouin-Lafon, M.
		+ Mackay, W.
	Scenario-based Design
		+ Rosson, M. B.
		+ Carroll, J. M.
	Participatory Design: The Third Space in HCI
		+ Muller, M. J.
	Unified User Interface Development
		+ Stephanidis, C.
		+ Savidis, A.
	HCI and Software Engineering: Designing for User Interface Plasticity
		+ Coutaz, J.
Section C: Testing and Evaluation
	Usability Testing: Current Practice and Future Directions
		+ Dumas, J. S.
	Survey Design and Implementation in HCI
		+ Ozok, A. A.
	Inspection-based Evaluations
		+ Cockton, G.
		+ Lavery, D.
		+ Woolrych, A.
	Model-Based Evaluation
		+ Kieras, D.
MANAGING HCI AND EMERGING ISSUES
	Technology Transfer
		+ Schofield, K.
	Augmented Cognition in HCI
		+ Schmorrow, D.
	Human Values, Ethics, and Design
		+ Friedman, B.
		+ Kahn, P. H., Jr.
	Cost Justification
		+ Bias, R. G.
		+ Mayhew, D. J.
		+ Upmanyu, D.
PERSPECTIVES ON HCI
	Future Trends in Human-Computer Interaction
		+ Sears, A.
		+ Jacko, J.

Goal-directed design
Implementation models and mental models
Beginners, experts, and intermediates
Understanding users: Qualitative research
Modeling users: personas and goals
The foundations of design: scenarios and requirements
From requirements to design: the framework and refinement
Synthesizing good design: principles and patterns
Platform and posture
Orchestration and flow
Eliminating excise
Designing good behavior
Metaphors, idioms, and affordances
Visual interface design
Searching and finding: improving data retrieval
Understanding Undo
Rethinking files and save
Improving data entry
Pointing, selecting, and direct manipulation
Window behaviors
Controls
Menus
Toolbars
Dialogs
Errors, alerts, and confirmation
Designing for different needs
Afterword: On collaboration
Appendix A: Design principles

Foreword
	+ Benbasat, Izak
Preface
CONTEXT
1 Introduction
	1 Human-Computer Interaction: Definition, Importance and Scope
	2 Themes in HCI Underlying This Book
	3 Application-A Methodology for HCI Development
	4 The Structure of the Book
	5 Summary
	6 Summary of Concepts and Terms
	7 Bibliography and Additional Readings
	8 Case Study
	9 Exercises
2 Organizational and Business Context
	1 Introduction
	2 Individual Level
	3 Work Group Level
	4 Organizational Level Systems
	5 Interorganizational Systems
	6 Summary
	7 Summary of Concepts and Terms
	8 Bibliography and Additional Readings
	9 Case Study
	10 Exercises
FOUNDATIONS
3 Interactive Technologies
	1 Introduction
	2 Sensory Perception and Interactive Input Devices
	3 Output Devices
	4 Wearable Devices
	5 Wireless Devices
	6 Virtual Devices
	7 Summary
	8 Summary of Concepts and Terms
	9 Bibliography and Additional Readings
	10 Case Study
	11 Exercises
4 Physical Engineering
	1 Introduction
	2 Human Performance and Limitations
	3 Sensory Perceptions and Implications for Design
	4 Health Problems Associated with HCI
	5 Technical Support for the Disabled
	6 Summary
	7 Summary of Concepts and Terms
	8 Bibliography and Additional Readings
	9 Case Study
	10 Exercises
5 Congnitive Engineering
	1 A Simplified View of Human Information Processing
	2 The Complexity of HCI
	3 User Activity with Multiple Intentions
	4 Using GOMS to Describe User Activity
	5 Errors
	6 Fit and Complexity Extended
	7 Summary
	8 Summary of Concepts and Terms
	9 Bibliography and Additional Readings
	10 Case Study
	11 Exercises
6 Affective Engineering
	1 Introduction: Feeling and Attitude
	2 A Simplified View of Affect in HCI
	3 Attitudes
	4 Expanded View of Affect in HCI
	5 Flow and Playfulness
	6 Summary
	7 Summary of Concepts and Terms
	8 Bibliography and Additional Readings
	9 Exercises
APPLICATIONS
7 Evaluation
	1 Introduction
	2 Usability and Usability Engineering
	3 Evaluation Methods
	4 Standards
	5 Summary
	6 Appendix A: The Detailed CIF Template
	7 Appendix B: Research Tools
	8 Appendix C: Sample Laboratories for HCI Studies
	9 Summary of Concepts and Terms
	10 Bibliography and Additional Readings
	11 Case Study
	12 Exercises
8 Design Principles and Guidelines
	1 Introduction
	2 Design Principles
	3 Design Guidelines
	4 Summary
	5 Summary of Concepts and Terms
	6 Bibliography and Additional Readings
	7 Case Study
	8 Exercises
9 Tasks in the Organizational Context
	1 Introduction
	2 Characteristics of Organizational Tasks
	3 Work at the Office as Context-Tasks and Their Interrelations
	4 Decision Making as Organizational Task
	5 A Method for Task Analysis and Decision Support
	6 A Demonstration of the Method for Task Analysis
	7 Summary
	8 Summary of Concepts and Terms
	9 Bibliography and Additional Readings
	10 Exercises
	11 Appendix: Decision Decomposition Protocol
10 Componential Design
	1 Introduction
	2 Color
	3 Data Input
	4 Navigation and Flow Control
	5 Quantitative Graphics
	6 Form Design
	7 Summary
	8 Summary of Concepts and Terms
	9 Bibliography and Additional Readings
	10 Exercises
11 HCI Development Methodology
	1 Introduction
	2 The Role of HCI Development in SDLC
	3 The HCI Development Methodology
	4 Applying the HCI Development Methodology
	5 Summary
	6 Summary of Concepts and Terms
	7 Bibliography and Additional Readings
	8 Case Study
	9 Exercises
ADDITIONAL CONTEXT
12 Interpersonal Relationships, Collaboration, and Organization
	1 Introduction
	2 Collaboration
	3 The Issue of Trust
	4 Communication and Technology
	5 Work Group Level
	6 Enterprise-Level Systems
	7 Enterprise-Level Implementation Issues
	8 E-Commerce: Linking the Customer to the Enterprise
	9 Summary
	10 Summary of Concepts and Terms
	11 Bibliography
	12 Exercises
13 Social and Global Issues
	1 Introduction
	2 Social Context
	3 Ethical Considerations
	4 Global Context
	5 The Social and Global Aspects of the Internet
	6 Summary
	7 Summary of Concepts and Terms
	8 Bibliography and Additional Readings
	9 Case Study
	10 Exercises
14 Meeting the Changing Needs of IT Development and Use
	1 Introduction
	2 Emerging IT Use Changes and the Impacts
	3 Emerging IT Development Changes
	4 Summary
	5 Summary of Concepts and Terms
	6 Bibliography and Additional Readings
	7 Case Study
	8 Exercises
Glossary
Bibliography
Subject Index

1	What is Interaction Design?
2	Understanding and Conceptualizing Interaction
3	Understanding Users
4	Designing for Collaboration and Communication
5	Affective Aspects
6	Interfaces and Interactions
7	Data Gathering
8	Data Analysis, Interpretation and Presentation
9	The Process of Interaction Design
10	Identifying Needs and Establishing Requirements
11	Design, Prototyping and Construction
12	Introducing Evaluation
13	An Evaluation Framework
14	Usability Testing and Field Studies
15	Analytical Evaluation

Abduction and Web Interface Design
	+ Magnani, Lorenzo
	+ Bardone, Emanuele
Adaptable and Adaptive Web-Based Educational Systems
	+ Gaudioso, Elena
	+ Montero, Miguel
Agent-Based System for Discovering and Building Collaborative Communities
	+ Nabuco, Olga
	+ Koyama, Mauro F.
	+ Pereira, Edeneziano D.
	+ Drira, Khalil
Agent-Supported Interface for Online Tutoring
	+ Soh, Leen-Kiat
Analyzing and Visualizing the Dynamics of Scientific Frontiers and Knowledge Diffusion
	+ Chen, Chaomei
	+ Lobo, Natasha
Art as Methodology
	+ Kettley, Sarah
Attention Aware Systems
	+ Roda, Claudia
	+ Thomas, Julie
Automated Deduction and Usability Reasoning
	+ Campos, Jose Creissac
	+ Harrison, Michael D.
Automatic Evaluation of Interfaces on the Internet
	+ Mandl, Thomas
Automatic Facial Expression Analysis
	+ Tan, Huachun
	+ Zhang, Yujin
A Case Study on the Development of Broadband Technology in Canada
	+ Luppicini, Rocci J.
Cognitive Graphical Walkthrough Interface Evaluation
	+ Karoulis, Athanasis
	+ Demetriadis, Stavros
	+ Pombortsis, Andreas
Cognitively Informed Multimedia Interface Design
	+ Alkhalifa, Eshaa M.
Communication + Dynamic Interface = Better User Experience
	+ Polovina, Simon
	+ Pearson, Will
Computer Access for Motor-Impaired Users
	+ Trewin, Shari
	+ Keates, Simeon
Computer-Based Concept Mapping
	+ Alpert, Sherman R.
Computer-Supported Collaborative Learning
	+ Devedzic, Vladan
Conceptual Models and Usability
	+ Macefield, Ritchie
A Cooperative Framework for Information Browsing in Mobile Environment
	+ Hua, Zhigang
	+ Xie, Xing
	+ Lu, Hanqing
	+ Ma, Wei-Ying
CSCW Experience for Distributed System Engineering
	+ Villemur, Thierry
	+ Drira, Khalil
Cultural Diversity and Aspects of Human Machine Systems in Mainland China
	+ Rose, Kerstin
The Culture(s) of Cyberspace
	+ Macfadyen, Leah P.
Design Frameworks
	+ Knight, John
	+ Jefsioutine, Marie
Design Rationale for Increasing Profitability of Interactive Systems Development
	+ Lacaze, Xavier
	+ Palanque, Philippe
	+ Barboni, Eric
	+ Navarre, David
The Development of the Personal Digital Assistant (PDA) Interface
	+ Garrett, Bernard Mark
Development Methodologies and Users
	+ Singh, Shawren
	+ Kotze, Paula
A Dynamic Personal Portfolio Using Web Technologies
	+ Verhaart, Michael
	+ Kinshuk, 	+ 
Education, the Internet, and the World Wide Web
	+ Clayton, John F.
The Effect of Usability Guidelines on Web Site User Emotions
	+ Chalmers, Patricia A.
Elastic Interfaces for Visual Data Browsing
	+ Hurst, Wolfgang
Engagability
	+ Knight, John
Ethics and HCI
	+ Knight, John
Expectations and Their Forgotten Role in HCI
	+ Noyes, Jan
Eye Tracking in HCI and Usability Research
	+ Poole, Alex
	+ Ball, Linden J.
From User Inquiries to Specification
	+ Hvannberg, Ebba Thora
	+ Gunnarsdottir, Sigrun
	+ Gyda, Atladottir
Fuzzy Logic Usage in Emotion Communication of Human Machine Interaction
	+ Xu, Zhe
	+ John, David
	+ Boucouvalas, Anthony C.
GIS Applications to City Planning Engineering
	+ Sadoun, Balqies
A GIS-Based Interactive Database System for Planning Purposes
	+ Al-Hanbali, Nedal
	+ Sadoun, Balqies
Globalization, Culture, and Usability
	+ Rose, Kerstin
Grounding CSCW in Social Psychology
	+ Farooq, Umer
	+ Fairweather, Peter G.
	+ Singley, Mark K.
HCI in South Africa
	+ Singh, Shawren
Hedonic, Emotional, and Experiential Perspectives on Product Quality
	+ Hassenzahl, Marc
Human Factors in the Development of Trend Detection and Tracking Techniques
	+ Chen, Chaomei
	+ Toprani, Kaushal
	+ Lobo, Natasha
Human-Centered Conceptualization and Natural Language
	+ Andrade, Javier
	+ Ares, Juan
	+ Garcia, Rafael
	+ Rodriguez, Santiago
	+ Silva, Andres
Human-Computer Interaction and Security
	+ Richter, Kai
	+ Roth, Volker
Iconic Interfaces for Assistive Communication
	+ Abhishek, 	+ 
	+ Basu, Anupam
The Importance of Similarity in Empathic Interaction
	+ Hall, Lynne
	+ Woods, Sarah
Improving Dynamic Decision Making through HCI Principles
	+ Qudrat-Ullah, Hassan
Including Users with Motor Impairments in Design
	+ Keates, Simeon
	+ Trewin, Shari
	+ Elliott, Jessica Paradise
The Influence of Expressive Images for Computer Interaction
	+ Xu, Zhe
	+ John, David
	+ Boucouvalas, Anthony C.
Information Interaction Beyond HCI
	+ Duchastel, Philip
Information Rich Systems and User's Goals and Information Needs
	+ Albers, Michael J.
Information Space
	+ Benyon, David
Intelligent Multi-Agent Cooperative Learning System
	+ Soh, Leen-Kiat
	+ Jiang, Hong
Interactive Speech Skimming via Time-Stretched Audio Replay
	+ Hurst, Wolfgang
	+ Lauer, Tobias
International Standards for HCI
	+ Bevan, Nigel
Internet-Mediated Communication at the Cultural Interface
	+ Macfadyen, Leah P.
Knowledge Management as an E-Learning Tool
	+ Andrade, Javier
	+ Ares, Juan
	+ Garcia, Rafael
	+ Rodriguez, Santiago
	+ Seoane, Maria
	+ Suarez, Sonia
Knowledgeable Navigation in Virtual Environments
	+ Sadeghian, Pedram
	+ Kantardzic, Mehmed
	+ Rashad, Sherif
The Language of Cyberspace
	+ Macfadyen, Leah P.
	+ Doff, Sabine
Mobile Clinical Learning Tools Using Networked Personal Digital Assistants (PDAs)
	+ Garrett, Bernard Mark
Moral Mediators in HCI
	+ Magnani, Lorenzo
	+ Bardone, Emanuele
	+ Bocchiola, Michele
Motivation in Component-Based Software Development
	+ Chroust, G.
Obstacles for the Integration of HCI Practices into Software Engineering Development Processes
	+ Ferre, Xavier
	+ Juristo, Natalia
	+ Moreno, Ana M.
On Not Designing Tools
	+ Kettley, Sarah
Online Learning
	+ Clayton, John F.
An Overview of an Evaluation Framework for E-Learning
	+ Rentroia-Bonito, Maria Alexandra
	+ Jorge, Joaquim A.
	+ Ghaoui, Claude
An Overview of Multimodal Interaction Techniques and Applications
	+ Bourguet, Marie-Luce
PDA Usability for Telemedicine Support
	+ Becker, Shirley Ann
Pen-Based Digital Screen Interaction
	+ Mohamed, Khaireel A.
	+ Ottmann, Thomas
The Prospects for Identity and Community in Cyberspace
	+ Macfadyen, Leah P.
Question Answering from Procedural Semantics to Model Discovery
	+ Kontos, John
	+ Malagardi, Ioanna
Recommender Systems in E-Commerce
	+ Gil, A. B.
	+ Garcia, F. J.
Replicating Human Interaction to Support E-Learning
	+ Janvier, William A.
	+ Ghaoui, Claude
A Semantic Learning Objects Authoring Tool
	+ Garcia, F. J.
	+ Berlanga, A. J.
	+ Garcia, J.
Sense of Presence
	+ Sas, Corina
Site Maps for Hypertext
	+ Shapiro, Amy M.
Social Factors and Interface Design Guidelines
	+ Xu, Zhe
	+ John, David
	+ Boucouvalas, Anthony C.
Social-Technical Systems
	+ Whitworth, Brian
Socio-Cognitive Engineering
	+ Sharples, Mike
Software Engineering and HCI
	+ Singh, Shawren
	+ Dix, Alan
Spam
	+ de Freitas, Sara
	+ Levene, Mark
Spam as a Symptom of Electronic Communication Technologies that Ignore Social Requirements
	+ Whitworth, Brian
Supporting Culture in Computer-Supported Cooperative Work
	+ Xiao, Lu
	+ Convertino, Gregorio
	+ Trauth, Eileen
	+ Carroll, John M.
	+ Rosson, Mary Beth
Supporting Navigation and Learning in Educational Hypermedia
	+ Boechler, Patricia M.
Task Analysis at the Heart of Human-Computer Interaction
	+ Diaper, Dan
Task Ontology-Based Human-Computer Interaction
	+ Seta, Kazuhisa
The Think Aloud Method and User Interface Design
	+ Jaspers, M. W. M.
Tool Support for Interactive Prototyping of Safety-Critical Interactive Applications
	+ Bastide, Remi
	+ Navarre, David
	+ Palanque, Philippe
Toward an HCI Theory of Cultural Cognition
	+ Faiola, Anthony
Tracking Attention through Browser Mouse Tracking
	+ Owen, Robert S.
Traditional vs. Pull-Down Menus
	+ Henley, Mary
	+ Noyes, Jan
Turning the Usability Fraternity into a Thriving Industry
	+ Henry, Pradeep
Ubiquitous Computing and the Concept of Context
	+ Oulasvirta, Antti
	+ Salovaara, Antti
Ubiquitous Internet Environments
	+ Roibas, Anxo Cereijo
Understanding and Improving Usability Inspection Methods
	+ Woolrych, Alan
	+ Hindmarch, Mark
Understanding Cognitive Processes in Educational Hypermedia
	+ Boechler, Patricia M.
Usability Barriers
	+ Danielson, David R.
Usability Data Quality
	+ Danielson, David R.
The Use and Evolution of Affordance in HCI
	+ Christou, Georgios
Use of the Secondary Task Technique for Tracking User Attention
	+ Owen, Robert S.
Using Mobile Communication Technology in Student Mentoring
	+ Hakkila, Jonna
	+ Beekhuyzen, Jenine
Various Views on Digital Interactivity
	+ Thomas, Julie
	+ Roda, Claudia
Visual and Physical Interfaces for Computer and Video Games
	+ Ip, Barry
	+ Jacobs, Gabriel
WAP Applications in Ubiquitous Scenarios of Work
	+ Roibas, Anxo Cereijo
Wearable and Mobile Devices
	+ de Freitas, Sara
	+ Levene, Mark
Web Credibility
	+ Danielson, David R.
Web-Based Human Machine Interaction in Manufacturing
	+ Blecker, Thorsten
	+ Graf, Gunter
Web-Based Instructional Systems
	+ Magoulas, George D.

Introduction
Part 1 FOUNDATIONS
1 The human
	1.1 Introduction
	1.2 Input-output channels
	1.3 Human memory
	1.4 Thinking: reasoning and problem solving
	1.5 Emotion
	1.6 Individual differences
	1.7 Psychology and the design of interactive systems
	1.8 Summary
	Exercises
	Recommended reading
2 The computer
	2.1 Introduction
	2.2 Text entry devices
	2.3 Positioning, pointing and drawing
	2.4 Display devices
	2.5 Devices for virtual reality and 3D interaction
	2.6 Physical controls, sensors and special devices
	2.7 Paper: printing and scanning
	2.8 Memory
	2.9 Processing and networks
	2.10 Summary
	Exercises
	Recommended reading
3 The interaction
	3.1 Introduction
	3.2 Models of interaction
	3.3 Frameworks and HCI
	3.4 Ergonomics
	3.5 Interaction styles
	3.6 Elements of the WIMP interface
	3.7 Interactivity
	3.8 The context of the interaction
	3.9 Experience, engagement and fun
	3.10 Summary
	Exercises
	Recommended reading
4 Paradigms
	4.1 Introduction
	4.2 Paradigms for interaction
	4.3 Summary
	Exercises
	Recommended reading
Part 2 DESIGN PROCESS
5 Interaction design basics
	5.1 Introduction
	5.2 What is design?
	5.3 The process of design
	5.4 User focus
	5.5 Scenarios
	5.6 Navigation design
	5.7 Screen design and layout
	5.8 Iteration and prototyping
	5.9 Summary
	Exercises
	Recommended reading
6 HCI in the software process
	6.1 Introduction
	6.2 The software life cycle
	6.3 Usability engineering
	6.4 Iterative design and prototyping
	6.5 Design rationale
	6.6 Summary
	Exercises
	Recommended reading
7 Design rules
	7.1 Introduction
	7.2 Principles to support usability
	7.3 Standards
	7.4 Guidelines
	7.5 Golden rules and heuristics
	7.6 HCI patterns
	7.7 Summary
	Exercises
	Recommended reading
8 Implementation support
	8.1 Introduction
	8.2 Elements of windowing systems
	8.3 Programming the application
	8.4 Using toolkits
	8.5 User interface management systems
	8.6 Summary
	Exercises
	Recommended reading
9 Evaluation techniques
	9.1 What is evaluation?
	9.2 Goals of evaluation
	9.3 Evaluation through expert analysis
	9.4 Evaluation through user participation
	9.5 Choosing an evaluation method
	9.6 Summary
	Exercises
	Recommended reading
10 Universal design
	10.1 Introduction
	10.2 Universal design principles
	10.3 Multi-modal interaction
	10.4 Designing for diversity
	10.5 Summary
	Exercises
	Recommended reading
11 User support
	11.1 Introduction
	11.2 Requirements of user support
	11.3 Approaches to user support
	11.4 Adaptive help systems
	11.5 Designing user support systems
	11.6 Summary
	Exercises
	Recommended reading
Part 3 MODELS AND THEORIES
12 Cognitive models
	12.1 Introduction
	12.2 Goal and task hierarchies
	12.3 Linguistic models
	12.4 The challenge of display-based systems
	12.5 Physical and device models
	12.6 Cognitive architectures
	12.7 Summary
	Exercises
	Recommended reading
13 Socio-organizational issues and stakeholder requirements
	13.1 Introduction
	13.2 Organizational issues
	13.3 Capturing requirements
	13.4 Summary
	Exercises
	Recommended reading
14 Communication and collaboration models
	14.1 Introduction
	14.2 Face-to-face communication
	14.3 Conversation
	14.4 Text-based communication
	14.5 Group working
	14.6 Summary
	Exercises
	Recommended reading
15 Task analysis
	15.1 Introduction
	15.2 Differences between task analysis and other techniques
	15.3 Task decomposition
	15.4 Knowledge-based analysis
	15.5 Entity-relationship-based techniques
	15.6 Sources of information and data collection
	15.7 Uses of task analysis
	15.8 Summary
	Exercises
	Recommended reading
16 Dialog notations and design
	16.1 What is dialog?
	16.2 Dialog design notations
	16.3 Diagrammatic notations
	16.4 Textual dialog notations
	16.5 Dialog semantics
	16.6 Dialog analysis and design
	16.7 Summary
	Exercises
	Recommended reading
17 Models of the system
	17.1 Introduction
	17.2 Standard formalisms
	17.3 Interaction models
	17.4 Continuous behavior
	17.5 Summary
	Exercises
	Recommended reading
18 Modeling rich interaction
	18.1 Introduction
	18.2 Status-event analysis
	18.3 Rich contexts
	18.4 Low intention and sensor-based interaction
	18.5 Summary
	Exercises
	Recommended reading
Part 4 OUTSIDE THE BOX
19 Groupware
	19.1 Introduction
	19.2 Groupware systems
	19.3 Computer-mediated communication
	19.4 Meeting and decision support systems
	19.5 Shared applications and artifacts
	19.6 Frameworks for groupware
	19.7 Implementing synchronous groupware
	19.8 Summary
	Exercises
	Recommended reading
20 Ubiquitous computing and augmented realities
	20.1 Introduction
	20.2 Ubiquitous computing applications research
	20.3 Virtual and augmented reality
	20.4 Information and data visualization
	20.5 Summary
	Exercises
	Recommended reading
21 Hypertext, multimedia and the world wide web
	21.1 Introduction
	21.2 Understanding hypertext
	21.3 Finding things
	21.4 Web technology and issues
	21.5 Static web content
	21.6 Dynamic web content
	21.7 Summary
	Exercises
	Recommended reading

Part I:Theories
	Prolegomenon to Cognitive Task Design
	+ Hollnagel, E.
	Hierarchical Task Analysis
	+ Annett, J.
	Discovering How Distributed Cognitive Systems Work
	+ Woods, D. D.
	Course-of-Action Analysis and Course-of-Action Centered Design
	+ Theureau, J.
	Cognitive Work Investigation and Design in Practice: The Influence of Social Context and Social Work Artefacts
	+ Wilson, J. R.
	+ Jackson, S.
	+ Nichols, S.
	Group Task Analysis and Design of Computer-Supported Cooperative Work
	+ Luczak, H.
	+ Muhlfelder, M.
	+ Schmidt, L.
	Cognitive Workload and Adaptive Systems
	+ Alty, J. L.
	Adaptive Automation: Sharing and Trading of Control
	+ Inagaki, T.
	A Search for Meaning: A Case Study of the Approach-to-Landing
	+ Flach, J. M.
	+ Jacques, P. F.
	+ Patrick, D. L.
	+ Amelink, M.
	+ van Paassen, M. M.
	+ Mulder, M.
	Requisite Imagination: The Fine Art of Anticipating What Might Go Wrong.
	+ Adamski, A. J.
	+ Westrum, R.
Part II:Methods
	Cognitive Factors in the Analysis, Design, and Assessment of Command and Control Systems
	+ Smalley, J.
	Basic Cognitive Principles Applied to the Design of Advanced Supervisory Systems for Process Control
	+ Riera, B.
	+ Debernard, S.
	Cognitive Tasks Load Analysis: Allocating Tasks and Designing Support
	+ Neerincx, M. A.
	Cognitive Task Modelling for System Design and Evaluation in Nonroutine Task Domains
	+ Tselios, N. K.
	+ Avouris, N. M.
	Design of Systems in Settings With Remote Access to Cognitive Performance
	+ Strater, O.
	+ Bubb, H.
	Applied Cognitive Work Analysis: A Pragmatic Methodology for Designing Revolutionary Cognitive Affordances
	+ Elm, W. C.
	+ Potter, S. S.
	+ Gualtieri, J. W.
	+ Easter, J. R.
	+ Roth, E. M.
	Decision-Centered Design: Leveraging Cognitive Task Analysis in Design
	+ Hutton, R. J. B.
	+ Miller, T. E.
	+ Thordsen, M. L.
	A Cognitive Framework for Operation in Advanced Aerospace Technologies
	+ Corker, K. M.
	Groupware Task Analysis
	+ van Welie, M.
	+ Van Der Veer, G. C.
	KOMPASS: A Method for Complementary System Design
	+ Wafler, T.
	+ Grote, G.
	+ Windischer, A.
	+ Ryser, C.
	Relating the Automation of Functions in Multiagent Control Systems to a System Engineering Representation
	+ Harrison, M. D.
	+ Johnson, P. D.
	+ Wright, P. C.
	Product Design to Support User Abstractions.
	+ Blackwell, A. F.
	+ Hewson, R. L.
	+ Green, T. R. G.
Part III: Field Studies
	Mapping the Design Space for Socio-Cognitive Task Design
	+ Sutcliffe, A.
	The Design of POGO World
	+ Rizzo, A.
	+ Moderini, C.
	+ Decortis, F.
	+ Rutgers, J.
	Approaches to Transportation Safety: Methods and Case Studies Applying to Track Maintenance Train Operations
	+ Itoh, K.
	+ Seki, M.
	+ Andersen, H. B.
	Lessons From a Focus on Artefacts and Implicit Theories: Case Studies in Analysis and Design
	+ Bisantz, A. M.
	+ Ockerman, J. J.
	Case Studies: Applied Cognitive Work Analysis in the Design of Innovative Decision Support
	+ Potter, S. S.
	+ Gualtieri, J. W.
	+ Elm, W. C.
	Analysis of Procedure Following as Concerned Work
	+ Wright, P. C.
	+ McCarthy, J.
	Representations for Distributed Planning
	+ Shalin, V. L.
	+ McCraw, P. M.
	Pilot's Understanding Process When Coping With Automation Surprises
	+ Plat, M.
	Team Design
	+ Schraagen, J. M.
	+ Rasker, P.

I. The Evolution of Human-Computer Interaction: From Memex to Bluetooth and Beyond
	www.isrc.umbc.edu/HCIHandbook/Intro.html
	+ Pew, Richard W.
II. HUMANS IN HCI (Mary Czerwinski)
1. Perceptual-Motor Interaction: Some Implications for HCI
	www.isrc.umbc.edu/HCIHandbook/Chapter_1.html
	+ Chua, Romeo
	+ Weeks, Daniel J.
	+ Goodman, David
2. Human Information Processing: An overview for Human-Computer Interaction
	www.isrc.umbc.edu/HCIHandbook/Chapter_2.html
	+ Proctor, Robert W.
	+ Vu, Kim-Phuong L.
3. Mental Models
	www.isrc.umbc.edu/HCIHandbook/Chapter_3.html
	+ van der Veer, Gerrit C.
	+ Melguizo, Maria del Carmen Puerta
4. Emotion in Human-Computer Interaction
	www.isrc.umbc.edu/HCIHandbook/Chapter_4.html
	+ Brave, Scott
	+ Nass, Cliff
5. Cognitive Architecture
	www.isrc.umbc.edu/HCIHandbook/Chapter_5.html
	+ Byrne, Michael D.
6. Modeling Humans in HCI
	www.isrc.umbc.edu/HCIHandbook/Chapter_6.html
	+ Yoshikawa, Hidekazu
III. COMPUTERS IN HCI (Rob Jacob)
7. Input Technologies and Techniques
	www.isrc.umbc.edu/HCIHandbook/Chapter_7.html
	+ Hinckley, Ken
8. Conversational Interface Technologies
	www.isrc.umbc.edu/HCIHandbook/Chapter_8.html
	+ Karat, Clare-Marie
	+ Vergo, John
	+ Nahamoo, David
9. Visual Displays
	www.isrc.umbc.edu/HCIHandbook/Chapter_9.html
	+ Luczak, Holger
	+ Roetting, Matthias
	+ Oehme, Olaf
10. Haptic Interfaces
	www.isrc.umbc.edu/HCIHandbook/Chapter_10.html
	+ Iwata, Hiroo
11. Non-speech Auditory Output
	www.isrc.umbc.edu/HCIHandbook/Chapter_11.html
	+ Brewster, Stephen
IV. HUMAN-COMPUTER INTERACTION
IV.A. Interaction Fundamentals (Julie Jacko)
12. Multimedia User Interface Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_12.html
	+ Sutcliffe, Alistair
13. Visual Design Principles for Usable Interfaces
	www.isrc.umbc.edu/HCIHandbook/Chapter_13.html
	+ Watzman, Suzanne
14. Multimodal Interfaces
	www.isrc.umbc.edu/HCIHandbook/Chapter_14.html
	+ Oviatt, Sharon
15. Adaptive Interfaces and Agents
	www.isrc.umbc.edu/HCIHandbook/Chapter_15.html
	+ Jameson, Anthony
16. Network-Based Interaction
	www.isrc.umbc.edu/HCIHandbook/Chapter_16.html
	+ Dix, Alan
17. Motivating, Influencing, and Persuading Users
	www.isrc.umbc.edu/HCIHandbook/Chapter_17.html
	+ Fogg, BJ
18. Human Error Identification in Human Computer Interaction
	www.isrc.umbc.edu/HCIHandbook/Chapter_18.html
	+ Stanton, Neville A.
19. Design of Computer Workstations
	www.isrc.umbc.edu/HCIHandbook/Chapter_19.html
	+ Smith, Michael J.
	+ Carayon, Pascale
	+ Cohen, William J.
IV. B. Designing Interfaces For Diverse Users (Gregg Vanderheiden)
20. Genderizing HCI
	www.isrc.umbc.edu/HCIHandbook/Chapter_20.html
	+ Cassell, Justine
21. Designing Computer Systems for Older Adults
	www.isrc.umbc.edu/HCIHandbook/Chapter_21.html
	+ Czaja, Sara J.
	+ Lee, Chin Chin
22. HCI for Kids
	www.isrc.umbc.edu/HCIHandbook/Chapter_22.html
	+ Bruckman, Amy
	+ Bandlow, Alisa
23. Global / Intercultural User-Interface Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_23.html
	+ Marcus, Aaron
24. Information Technology for Cognitive Support
	www.isrc.umbc.edu/HCIHandbook/Chapter_24.html
	+ Newell, Alan F.
	+ Carmichael, Alex
	+ Gregor, Peter
	+ Alm, Norman
25. Physical Disabilities and Computing Technologies: An Analysis of Impairments
	www.isrc.umbc.edu/HCIHandbook/Chapter_25.html
	+ Sears, Andrew
	+ Young, Mark
26. Perceptual Impairments and Computing Technologies
	www.isrc.umbc.edu/HCIHandbook/Chapter_26.html
	+ Jacko, Julie A.
	+ Vitense, Holly
	+ Scott, Ingrid
IV.C. Interaction Issues for Special Applications (Jenny Preece)
27. Documentation: Not yet implemented but coming soon!
	www.isrc.umbc.edu/HCIHandbook/Chapter_27.html
	+ Mehlenbacher, Brad
28. Information Visualization
	www.isrc.umbc.edu/HCIHandbook/Chapter_28.html
	+ Card, Stuart
29. Groupware and Computer Supported Cooperative Work
	www.isrc.umbc.edu/HCIHandbook/Chapter_29.html
	+ Olson, Gary M.
	+ Olson, Judith S.
30. Online Communities: Sociability and Usability
	www.isrc.umbc.edu/HCIHandbook/Chapter_30.html
	+ Preece, Jenny
	+ Maloney-Krichmar, Diane
31. Virtual Environments
	www.isrc.umbc.edu/HCIHandbook/Chapter_31.html
	+ Stanney, Kay M.
32. User-Centered Interdisciplinary Design of Wearable Computers
	www.isrc.umbc.edu/HCIHandbook/Chapter_32.html
	+ Siewiorek, Daniel P.
	+ Smailagic, Asim
33. A Cognitive Systems Engineering Approach to the Design of Decision Support Systems
	www.isrc.umbc.edu/HCIHandbook/Chapter_33.html
	+ Smith, Philip J.
	+ Geddes, Norman D.
34. Computer-Based Tutoring Systems: A Behavioral Approach
	www.isrc.umbc.edu/HCIHandbook/Chapter_34.html
	+ Emurian, Henry H.
	+ Durham, Ashley G.
35. Conversational Speech Interfaces
	www.isrc.umbc.edu/HCIHandbook/Chapter_35.html
	+ Lai, Jennifer
	+ Yankelovich, Nicole
36. The World-Wide Web
	www.isrc.umbc.edu/HCIHandbook/Chapter_36.html
	+ Lazar, Jonathan
37. Information Appliances
	www.isrc.umbc.edu/HCIHandbook/Chapter_37.html
	+ Sharpe, W. P.
	+ Stenton, S. P.
V. APPLICATION DOMAINS (Arnold M. Lund)
38. E-Commerce Interface Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_38.html
	+ Vergo, John
	+ Noronha, Sunil
	+ Kramer, Joseph
	+ Lenchner, Jon
	+ Cofino, Thomas A.
39. The Evolution of HCI during the Telecommunications Revolution
	www.isrc.umbc.edu/HCIHandbook/Chapter_39.html
	+ Israelski, Edmond
	+ Lund, Arnold M.
40. Government Roles in HCI
	www.isrc.umbc.edu/HCIHandbook/Chapter_40.html
	+ Scholtz, Jean
41. Human Computer Interaction in Health Care
	www.isrc.umbc.edu/HCIHandbook/Chapter_41.html
	+ Sainfort, Francois
	+ Jacko, Julie
	+ Booske, Bridget C.
42. A Framework for Understanding the Development of Educational Software
	www.isrc.umbc.edu/HCIHandbook/Chapter_42.html
	+ Quintana, Chris
	+ Krajcik, Joseph
	+ Soloway, Elliot
	+ Norris, Cathleen
43. Understanding Entertainment: Story and Gameplay are One
	www.isrc.umbc.edu/HCIHandbook/Chapter_43.html
	+ Schell, Jesse
44. Motor Vehicle Driver Interfaces
	www.isrc.umbc.edu/HCIHandbook/Chapter_44.html
	+ Green, Paul
45. Human Computer Interaction in Aerospace
	www.isrc.umbc.edu/HCIHandbook/Chapter_45.html
	+ Pritchett, Amy R.
46. User-centered design in games
	www.isrc.umbc.edu/HCIHandbook/Chapter_46.html
	+ Pagulayan, Randy J.
	+ Keeker, Kevin
	+ Wixon, Dennis
	+ Romero, Ramon L.
	+ Fuller, Thomas
VI. THE DEVELOPMENT PROCESS
VII.A. Requirements Specification (Michael J. Muller)
47. Requirements Specification within the Usability Engineering Lifecycle
	www.isrc.umbc.edu/HCIHandbook/Chapter_47.html
	+ Mayhew, Deborah
48. Task Analysis
	www.isrc.umbc.edu/HCIHandbook/Chapter_48.html
	+ Redish, Janice (Ginny)
	+ Wixon, Dennis
49. Contextual Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_49.html
	+ Holtzblatt, Karen
50. The Ethnographic Approach to Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_50.html
	+ Blomberg, Jeanette
	+ Burrell, Mark
	+ Guest, Greg
VII.B. Design and Development (Tom Stewart)
51. Guidelines, Standards, and Style Guides
	www.isrc.umbc.edu/HCIHandbook/Chapter_51.html
	+ Stewart, Tom
	+ Travis, David
52. Prototyping tools and techniques
	www.isrc.umbc.edu/HCIHandbook/Chapter_52.html
	+ Beaudouin-Lafon, Michel
	+ Mackay, Wendy
53. Scenario-based Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_53.html
	+ Rosson, Mary Beth
	+ Carroll, John M.
54. Participatory Design: The Third Space in HCI
	www.isrc.umbc.edu/HCIHandbook/Chapter_54.html
	+ Muller, Michael J.
55. Unified User Interface Development
	www.isrc.umbc.edu/HCIHandbook/Chapter_55.html
	+ Stephanidis, C.
	+ Savidis, A.
VII.C. Testing and Evaluation (Andrew Sears)
56. User-based Evaluations
	www.isrc.umbc.edu/HCIHandbook/Chapter_56.html
	+ Dumas, Joseph S.
57. Inspection-based Evaluations
	www.isrc.umbc.edu/HCIHandbook/Chapter_57.html
	+ Cockton, Gilbert
	+ Lavery, Darryn
	+ Woolrych, Alan
58. Model-based Evaluation
	www.isrc.umbc.edu/HCIHandbook/Chapter_58.html
	+ Kieras, David
59. Beyond Task Completion: Evaluation of Affective Components of Use
	www.isrc.umbc.edu/HCIHandbook/Chapter_59.html
	+ Karat, John
VII. MANAGING HCI AND EMERGING ISSUES (HANS-JOERG BULLINGER AND JURGEN ZIEGLER)
60. Technology Transfer
	www.isrc.umbc.edu/HCIHandbook/Chapter_60.html
	+ Schofield, Kevin
61. Human values, Ethics, and Design
	www.isrc.umbc.edu/HCIHandbook/Chapter_61.html
	+ Friedman, Batya
	+ Kahn, Peter H., Jr.
62. Cost Justification
	www.isrc.umbc.edu/HCIHandbook/Chapter_62.html
	+ Bias, Randolph G.
	+ Mayhew, Deborah J.
	+ Upmanyu, Dilip
63. The Evolving Role of Security, Privacy and Trust in a Digitized World
	www.isrc.umbc.edu/HCIHandbook/Chapter_63.html
	+ Diller, Steve
	+ Lin, Lynn
	+ Tashjian, Vania
64. Achieving compatibility in HCI design and evaluation
	www.isrc.umbc.edu/HCIHandbook/Chapter_64.html
	+ Karwowski, Waldemar
VIII. Perspectives on HCI
	www.isrc.umbc.edu/HCIHandbook/Future.html
	+ Salvendy, Gavriel

I. MODELS, THEORIES, AND FRAMEWORKS
	1. On the Effective Use and Reuse of HCI Knowledge
		+ Sutcliffe, Alistair
	2. Systems, Interactions, and Macrotheory
		+ Barnard, Philip
		+ May, Jon
		+ Duke, David
		+ Duce, David
	3. Design in the MoRAS
		+ Furnas, George W.
	4. Distributed Cognition: A New Foundation for Human-Computer Interaction
		+ Hollan, James D.
		+ Hutchins, Edwin
		+ Kirsh, Davis
II. USABILITY ENGINEERING METHODS AND CONCEPTS
	5. The Efficient Use of Complex Computer Systems
		+ Bhavnani, Suresh K.
		+ John, Bonnie E.
	6. User Interface Evaluation: How Cognitive Models Can Help
		+ Ritter, Frank E.
		+ Baxter, Gordon D.
		+ Jones, Gary
		+ Young, Richard M.
	7. HCI in the Global Knowledge-Based Economy: Designing to Support Worker Adaptation
		+ Vicente, Kim J.
	8. Let's Stop Pushing the Envelope and Start Addressing It: The Reference Task Agenda for HCI
		+ Whittaker, Steve
		+ Terveen, Loren
		+ Nardi, Bonnie A.
	9. The Maturation of HCI: Moving Beyond Usability Toward Holistic Interaction
		+ Maxwell, Kenneth
III. USER INTERFACE SOFTWARE AND TOOLS
	10. Past, Present, and Future of User Interface Software Tools
		+ Myers, Brad
		+ Hudson, Scott E.
		+ Pausch, Randy
	11. Creating Creativity: User Interfaces for Supporting Innovation
		+ Shneiderman, Ben
	12. Towards a Human-Centered Interaction Architecture
		+ Winograd, Terry
IV. GROUPWARE AND COOPERATIVE ACTIVITY
	13. Computer Mediated Communications: Past and Future
		+ Turoff, Murray
		+ Hiltz, Starr Roxanne
		+ Bieber, Michael
		+ Whitworth, Brian
		+ Fjermestad, Jerry
	14. The Intellectual Challenge of CSCW: The Gap between Social Requirements and Technical Feasibility
		+ Ackerman, Mark S.
	15. Social Translucence: An Approach to Designing Systems That Support Social Processes
		+ Erickson, Thomas
		+ Kellogg, Wendy A.
	16. Transcending the Individual Human Mind: Creating Shared Understanding Through Collaborative Design
		+ Arias, Ernesto
		+ Eden, Hal
		+ Fischer, Gerhard
		+ Gorman, Andrew
		+ Scharff, Eric
	17. The Development of Cooperation: Five Years of Participatory Design in the Virtual School
		+ Carroll, John M.
		+ Chin, George
		+ Rosson, Mary Beth
		+ Neale, Dennis C.
	18. Distance Matters
		+ Olson, Gary M.
		+ Olson, Judith S.
V. MEDIA AND INFORMATION
	19. Designing the User Interface for Multimodal Speech and Gesture Applications: State-of-the-Art Systems and Research Directions for 2000 and Beyond
		+ Oviatt, Sharon
		+ Cohen, Phil
		+ Suhm, Bernhard
		+ Bers, John
		+ Wu, Lizhong
		+ Holzman, Thomas
		+ Winograd, Terry
		+ Vergo, John
		+ Duncan, Lisbeth
		+ Landay, James
		+ Larson, Jim
		+ Ferro, David
	20. Technologies of Information: HCI and the Digital Library
		+ Dillon, Andrew
	21. Intelligent Interfaces
		+ Lieberman, Henry
	22. Human-Computer Collaboration in Recommended Systems
		+ Terveen, Loren
		+ Hill, Will
VI. INTEGRATING COMPUTATION AND REAL ENVIRONMENTS
	23. Ubiquitous Computing: Past, Present, and Future
		+ Abowd, Gregory
		+ Mynatt, Elizabeth
	24. Situated Computing: The Next Frontier for HCI Research
		+ Mills, Kevin
		+ Scholtz, Jean
	25. Roomware: Towards the Next Generation of Human-Computer Interactions Based on an Integrated Design of Real and Virtual Worlds
		+ Streitz, Norbert A.
		+ Tandler, Peter
		+ Muller-Tomfelde, Christian
		+ Konomi, Shin'ichi
	26. Emerging Frameworks for Tangible User Interfaces
		+ Ullmer, Brygg
		+ Ishii, Hiroshi
VII. HCI AND SOCIETY
	27. Learner-Centered Design: Reflections and New Directions
		+ Quintana, Chris
		+ Carra, Andrew
		+ Krajcik, Joseph
		+ Soloway, Elliot
	28. HCI Meets the "Real World": Designing Technologies for Civic Sector Use
		+ Schuler, Doug
	29. Beyond Bowling Together: SocioTechnical Capital
		+ Resnick, Paul

Preface
	+ Perlman, Gary
1. What is interaction design?
	Interview with Gitta Saloman
2. Understanding conceptualizing interaction
	Interview with Terry Winograd
3. Understanding users
4. Designing for collaboration and communication
	Interview with Abigail Sellen
5. Understanding how interfaces affect users
6. The process of interaction design
	Interview with Gillian Crampton Smith
7. Identifying needs and establishing requirements
	Interview with Suzanne Robertson
8. Design, prototyping and construction
9. User-centred approaches to interaction design
	Interview with Karen Holtzblatt
10. Introducing evaluation
11. An evaluation framework
12. Observing users
	Interview with Sara Bly
13. Asking users and experts
	Interview with Jakob Nielsen
14. Testing and modeling users
	Interview with Ben Shneiderman
15. Doing design and evaluation in the real world: communicators and advisory systems

I The Premise
	1 Take a Virtual Journey
	2 The Opening Argument
	3 Virtual Worlds: Today's State of the Art
II Technology Roadmap
	4 The Sensor Virtual Internet Roadmap
III Human Interfaces
	5 Speech Recognition and Artificial Intelligence
	6 Navigation/Manipulation
	7 Receiving Sensory Data from Your Computer
	8 3D Graphics
	9 Sound, Scent, Touch, and Taste
IV Infrastructure
	10 Networking: Overcoming the Biggest Obstacle to Realizing the Sensory Virtual Internet
	11 Personal Computing Devices
	12 Back-End "Peer-to-Peer" Systems
	13 The Role of Data Compression
V Web Services
	14 Web Services
VI Collaboration
	15 The New Age Virtual Applications
VII Where Do We Go from Here?
	16 Summary Observations

Section 1: Collaborative Virtual Environments (CVEs): Histories, Perspectives and Issues
	Collaborative Virtual Environments: Digital Places and Spaces for Interaction
Section 2: Technical Issues and System Challenges
	Extending the Limits of Collaborative Virtual Environments
	System Challenges for Collaborative Virtual Environments
	Understanding the Network Requirements of Collaborative Virtual Environments
Section 3: Bodies, Presences and Interactions
	"He's Behind You": The Experience of Presence in Shared Virtual Environments
	All that is Solid Melts into Software: Collaborative Virtual Environments Using Symbolic Acting
	Virtually Missing the Point: Configuring CVEs for Workplace Interaction
Section 4: Sharing Context in CVEs - Or "I Know What I See, but What Do You See?"
	How Not to be Objective
	Supporting Flexible Roles in a Shared Space
Section 5: So, Now We're in a CVE, What do we Do?
	Designing Interactive Collaborative Environments
	Collaborative Scientific Research Across Distances: The Nanomanipulator Environment
	Tele-Immersive Collaboration in the CAVE Research Network
Section 6: The Emerging and Existing Cultures of CVE Communities
	Designing an Emergent Culture of Negotiation in Collaborative Virtual Communities: The Case of the DomeCity Simulation
	Waterfall Glen: Social Virtual Reality at Work
	The Role of the Personal in Social Workspaces: Experiences from Working in AlphaWorld