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PDC Tables of Contents: 020406081012-112-214-114-2

Proceedings of the 13th Participatory Design Conference. Volume 2: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium Papers, and Keynote Abstracts

Fullname:Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium Papers, and Keynote Abstracts
Editors:Heike Winschiers-Theophilus; Vincenzo D'Andrea; Ole Sejer Iversen
Location:Windhoek, Namibia
Dates:2014-Oct-06 to 2014-Oct-10
Standard No:ISBN: 978-1-4503-3214-9; ACM DL: Table of Contents; hcibib: PDC14-2
Links:Conference Website
  1. PDC 2014-10-06 Volume 2
    1. Short papers: Citizenship and the commons I
    2. Short papers: Fundamental Questions to PD
    3. Short papers: Citizenship and the commons II
    4. Short papers: Reflecting methods in context I
    5. Short papers: Scaling up: Beyond the project
    6. Short papers: Reflecting methods in context II
    7. Short papers: Digital Connections
    8. Industry Keynote
    9. Panel Discussion
    10. Industry Cases: Diverse contexts of participatory design
    11. Industry Cases: Meanings and practices of participation
    12. Participatory Art
    13. Keynotes
    14. Workshops
    15. Doctoral Consortium

PDC 2014-10-06 Volume 2

Short papers: Citizenship and the commons I

Participation for the unengaged BIBAFull-Text 1-4
  Guri Verne; Ida Braaten
In this paper we report from a project where high school students were involved in design for doing their taxes. Young people show little interest and engagement in doing taxes, and we cannot presuppose their engagement and active participation in the design. Our aim for the design process was to increase their interest in and knowledge about doing taxes by giving them a say in the design. When added to the PD techniques, the concepts ability, motivation and trigger from persuasive design were found to be helpful in motivating the students and increasing their ability to actively participate. The students' design suggestions varied from political aspects of taxes to personal services and tax games.
"... so what?": limitations of participatory design on decision-making in urban planning BIBAFull-Text 5-8
  Mariana Salgado; Michail Galanakis
This article addresses certain Participatory Design (PD)-related aspects of the project OurCity that took place in Meri-Rastila, a multicultural suburb in East Helsinki, Finland. The aim of OurCity was to democratize design processes and to empower local residents to influence the redevelopment of their area. PD processes were a key component to the OurCity project and its activities, particularly in relation to the process of drafting an Alternative Master Plan (AMP) for the area. The plan competed with, and lost by a narrow margin to, the plan drafted by the Helsinki City Planning Department. The scope of PD was underestimated because AMP, the design object, was envisioned in isolation from the participatory process it entailed. Had PD been presented as crucial to the process, AMP would have greater impact. In this article, we argue that it is necessary to make PD processes more visible in the end products of participatory planning. We base this argument on firsthand experience as members of the OurCity team and on an analysis of printed media and digital texts.
Towards commons design in participatory design BIBAFull-Text 9-12
  Sanna Marttila; Andrea Botero; Joanna Saad-Sulonen
This article probes what the Participatory Design (PD) field can gain from exploring the literature on commons. Through selected examples we point to some connections and commonalities between that literature and the PD field. In doing this, we also bring forward several contributions that this literature can make to PD in order to develop design strategies and approaches to commons design. We believe these can further PD practices and research and help PD to operate with and thrive within increasingly complex design issues and contexts.
Ethical dilemmas and PD as important steps towards critical e-government design BIBAFull-Text 13-16
  Jesper B. Berger
The delivering of public services to citizens through the internet -- also known as e-government -- has gained serious momentum, driven by political ambitions of improved efficiency. E-government, however, is considered complex and e-government failures are well known from media. Research of how e-government is enacted inside government is sparse. Technology mediated public services in real world entail ethical dilemmas. By extracting ethical dilemmas from a qualitative e-government participatory design study, this paper shows how ethical dilemmas may inform future e-government design and design processes. The case, adoption of digital post in a local e-government setting, showed that design flaws, staff's concern for citizens and political fear of citizens' critique had an impact on e-government adoption.

Short papers: Fundamental Questions to PD

Exploring participation in the design of public library e-services BIBAFull-Text 17-20
  Terry Costantino; Steven LeMay; Linnea Vizard; Heather Moore; Dara Renton; Sandra Gornall; Ian Strang
Public libraries are in crisis-mode trying to figure out their future. One area they are struggling with is their role and relationship to the Internet -- their e-services. This study engages public library staff, vendors and members in the redesign of online account management features as a way to look at participation from the perspective of the participants. Bringing together concerns, ideas and methodologies from the fields of librarianship, education, and Participatory Design, this study uses a Participatory Action Research approach to explore what we mean by participation and to identify barriers to achieving our ideal vision of participation.
Attuning to Ma (between-ness) in designing BIBAFull-Text 21-24
  Yoko Akama
This paper takes the position of plurality and 'between-ness' in designing, to sharpen our perception for things that emerge in-between that cannot be grasped and thus, falls outside of consciousness. Attuning to this presence is important because designing is an exploration and articulation of concerns and understanding among people, and specifically in PD, involved in mediating socio-material relations. In order to articulate this 'between-ness', the paper borrows the notion of Ma in Japanese philosophy to attune into a way of sensing the relational, processual and atmospheric. This notion is shared with the design community as a way to situate that we are, more often than not, working and designing 'between-ness'.
Mutual learning as a resource for research design BIBAFull-Text 25-28
  Toni Robertson; Tuck W. Leong; Jeannette Durick; Treffyn Koreshoff
Mutual learning processes provide the context for this paper. We reflect on the early research design process of an ongoing project that is investigating the potential contributions of the Internet of Things (IoT) to ageing well. While mutual learning is assumed and embedded in Participatory Design tools and methods, it was only when we explicitly used mutual learning processes, as a resource in the research design of the project, that we could make clear and accountable decisions about how to proceed. The paper ends with a reaffirmation of the importance of mutual learning processes in Participatory Design, noting the opportunities, even imperatives, for foregrounding mutual learning processes in the design of IoT applications.
Design decisions and the sharing of power in PD BIBAFull-Text 29-32
  Tone Bratteteig; Ina Wagner
The paper explores what exactly it is that users participate in when being involved in participatory design (PD). We argue that a focus on decision-making in design is important for understanding participation in design. Building on Schön we see design as involving creating choices, selecting among them, concretizing choices, and evaluating the choices and the design result. We discuss different ways for users to participate in these activities and address issues of participation as the sharing of power.

Short papers: Citizenship and the commons II

Challenges in doing participatory design with people with dementia BIBAFull-Text 33-36
  Niels Hendriks; Liesbeth Huybrechts; Andrea Wilkinson; Karin Slegers
This paper critically looks at the role of people with dementia (and their network) when involved in a participatory design (PD) process and the role of designers when involving a person with dementia (and their network). Two participatory projects (ATOM and Dementia Lab) were analyzed and challenges in doing PD together with people with dementia are defined.
Make-and-tell in Haspenwood: on generativity in sustainable design BIBAFull-Text 37-40
  Liesbeth Huybrechts; Jessica Schoffelen; Ben Hagenaars
This paper evaluates how the 'thick' documentation format Make-and-tell supports generative participation in a sustainable design project 'Haspenwood'. Generative participation refers to the possibility for participants to elaborate on the design after project completion. We frame thick documentation as representing the immaterial backstory of a project, next to its material aspects. Paying attention to thick documentation in a design process, can contribute to defining generativity in sustainable design projects beyond its material challenges (e.g. reuse of resources), but also as an immaterial process wherein a continuous participatory shaping of values takes place (Whal and Baxter, 2008). This article describes how we developed and evaluated tactics (Schoffelen & Huybrechts, 2013) to support designers in producing and evaluating thick documentation approaches throughout design projects in the context of documenting 'Haspenwood'.
Blind tennis: extreme users and participatory design BIBAFull-Text 41-44
  Matt Ratto; Isaac Record; Ginger Coons; Max Julien
We explore questions related to materiality, participation, and inclusive design that arise from a series of events involving the design and prototyping of a tennis ball for use in 'blind tennis.' We observed that the blind user-designers were full participants in the design discussion and testing phases, but were less able to take part in the construction of the prototypes. This prompted us to examine the role material engagement plays in participatory and inclusive forms of design and, as part of our explorations, to create an experimental circuit design workflow that accommodates blind prototypers. We use this experience to probe the role materiality plays in processes of participatory design.

Short papers: Reflecting methods in context I

Approaches to participatory design in Africa in the age of cloud computing BIBAFull-Text 45-48
  Vincent Shaw; Jorn Braa
In this short paper we explore new approaches to participatory software development in the age of cloud computing and in the perspective of empowering end-users and user organisations in developing countries. In the past, ownership of a system was closely aligned with proximity to the system, and having it "under my control on my computer". With the introduction of cloud computing, while the distance between the system and the user has increased infinitely, the challenge is to maintain the ownership that users feel they have over the system. Specifically, we explore 2 key ways in which the infinite distance associated with cloud computing is overcome to support local ownership "on the ground". First, how, despite the system being stored "in the cloud", various intermediaries are emerging to ensure that the software continues to evolve in response to the requirements of users "on the ground". Secondly, we examine design principles that are becoming embedded in the system that empower users to effect change. This paper draws on the long-standing Health Information Systems Programme (HISP) action research project that has unfolded over the last 20 years. The empirical basis for this paper draws on the technical and political efforts of the HISP network in designing, deploying and supporting the maintenance and use of the District Health Information Software for use in the public health domain mainly in developing country contexts.
Research at the margin: participatory design and community based participatory research BIBAFull-Text 49-52
  Robert Racadio; Emma J. Rose; Beth E. Kolko
Participatory Design (PD) is increasingly applied in marginalized and low-resource communities. This paper looks at how Community Based Participatory Research (CBPR) can inform future PD work in these politically contested spaces. We distinguish between these approaches through two participatory photo visual methods: photo elicitation and photovoice. We conclude with suggestions for integrating principles from CBPR into PD to lead to more impactful work with marginalized and low-resource communities.
Understanding public transport design constraints by using mock-ups in stakeholder conversations BIBAFull-Text 53-56
  Tim Tompson; Martin Tomitsch
This paper describes the interactions around design mock-ups with stakeholders in a complex urban design context. It discusses the use of mock-ups as a form of visual presentation to legitimate new ideas. Three types of mock-ups were prepared to illustrate new ideas for inner-city bus shelters. Each type created different interactions and verbal discourse, leading to a clearer articulation of stakeholder constraints, both from their organisation and other organisations that they represented. Based on discussions with the academic research team who led the project, we formulate strategies for how mock-ups can be used in similar projects to improve the strategic design capability of designers. Our findings in alignment with previous literature, suggest that design artefacts, such as mock-ups, can help designers to be more aware of the context of design, rather than just to inform improvement in a prototype.
ShambaConnect: case study on the hybrid design of an application for Kenyan extension officers BIBAFull-Text 57-61
  Leonida Mutuku; Kennedy Kirui; Mark Kamau
Technology is increasingly viewed as a proponent for development, including its role in improving access to information. New technology applications are being developed to disrupt traditional sectors, such as agriculture, which form the backbone of several African economies. However, we need to carefully consider the technologies we are creating, how disruptive they are to intended users' cultural and socio-economical settings and the potential for impactful usage and scaling. This is an experience paper that retrospectively reviews the development of ShambaConnect, a user-centric web- and mobile-based application built to increase the access of critical agriculture research to Kenyan extension workers and farmers. The paper outlines the use of qualitative methods, participatory ethnography and user experience tests to collect feedback from government extension workers; and the process of prototyping and testing the ShambaConnect platform based on this feedback. The paper discusses key learning points from the process including the need to consider contextual limitations such as availability of Internet, occupational habits and the key role that trust and partnerships plays in the successful development and deployment of such specialty tools.

Short papers: Scaling up: Beyond the project

Enhancing collaborative rule-making on global sustainability concerns through participatory design: a research agenda based empirically on United Nations developments on business conduct BIBAFull-Text 63-66
  Karin Buhmann
This short paper outlines the background and prospects for a potential research agenda of Participatory Design (PD) in the area of collaborative transnational rule-making on global sustainability concerns. The paper adopts a pragmatic approach to interdisciplinary work, identifying new opportunities for PD by pointing to social science oriented processes that may be strengthened by the theory and practice of PD. With a theoretical foundation in legal philosophy on legitimacy and steps towards a deliberative democratic evolution of norms of conduct for global concerns, the paper is concerned with opportunities to involve a global citizenry in the evolution of norms of conduct that may affect the lives and futures of individuals. The paper describes research potential for PD towards enhancing information technology assisted inclusion of views, needs and concerns of individuals in transnational rule-making. It does so by drawing on the process that led to the 2011 United Nations Guiding Principles on Business and Human Rights. This process exemplifies challenges in collaborative and inclusive global rule-making that may be assisted by increased and informed deployment of IT in order to enhance broad and balanced participation in the rule-making process.
Scaling up co-design: research projects as design things BIBAFull-Text 67-70
  Andy Dearden; Ann Light; Theodore Zamenopoulos; Paula Graham; Emma Plouviez; Sophia de Sousa
In this paper we reflect on our experiences in a project where academic researchers and social change organizations are working together to explore how participatory and co-design practices can be disseminated and spread within the 'third sector'. The research project is itself co-designed and co-produced, but within various constraints arising from research funding models. We explore both our immediate outputs and our learning about successful co-research models for this challenge.
The biography of participation BIBAFull-Text 71-74
  Bente Christensen; Line Silsand; Rolf Wynn; Gunnar Ellingsen
While it is an overall understanding that user participation is important in the design of new information systems, it is still an open question how to best organize participation in large-scale development projects. Based on an ethnographic-inspired study of a large-scale Electronic Patient Record project, this paper explores this issue in detail. By applying the Biography of Artefacts and Practices perspective, we identify three different "moments" of participation in the project so far. We argue that it is necessary to analyze development processes over time and place to understand the varying nature of participation.
Glocal participatory design: designerly approaches for trans-local climate change initiatives BIBAFull-Text 75-78
  Håkan Edeholt; Henry Nsaiszeka Mainsah
This paper, not only, reflects on the crucial feature of global connectedness when it comes to addressing Climate Change in an effective way. It also reflects on the just as important feature of connectedness to future generations. Arguably these two features could be at odds with, or at least be a challenge for, the most typical and espoused features of Participatory Design (PD); i.e. its focus on present and local conditions. Underpinned by this tension, this paper discuss possible ways for PD-inspired designers to scale up its present local approaches to more glocal ones, that also takes future generations into account. As a mere example, the paper introduce an attempt to nurture public democratic discourses by back-casting future scenarios to present day. The paper is not conclusive but hope to nurture a creative debate about climate related issues being necessary in, and beyond, all strands of design.

Short papers: Reflecting methods in context II

Participants' view on personal gains and PD process BIBAFull-Text 79-82
  Julia A. Garde; Mascha C. van der Voort
While it is commonly claimed that users of participatory design projects reap benefits from their participation, little research exists that shows if this truly occurs in the real world. In this paper, we introduce the method and results of assessing the participants' perception of their personal benefits and the degree of participation in a large project in the healthcare field. Our research shows that a well-executed participatory design project can produce most of the benefits hypothesized in the literature but also highlights the challenges of assessing individual benefits and the PD process.
Participatory design through a cultural lens: insights from postcolonial theory BIBAFull-Text 83-86
  Henry Mainsah; Andrew Morrison
This paper examines challenges faced in participatory design's confrontation with cultural complexity in contexts of intercultural encounter and transnational exchange. We argue that there is need for more elaborate approaches to culture, technology, and participation in relation to participatory design. By examining issues at the crossroads between knowledge and power, agency and representation we identify a variety of ways in which Postcolonial Theory might inform Participatory Design.
The culture question in participatory design BIBAFull-Text 87-91
  David Hakken; Paula Maté
As efforts to promote Participatory Design (PD) outside of the Nordic region have grown, how to deal with culture has been perceived as an increasingly pressing issue. This paper explicates the cultural problems PD has had and presents alternative approaches to dealing with them.
   Anthropology is a discipline that has largely been organized through debates about culture. The paper draws on this discourse to argue against PD's tendency to conceive of culture as a single, unified "thing" with ontological status. Rather, cultural perspectives are produced via use of analytic constructs. PD can develop culturally appropriate senses of both participation and design by learning to decompose totalizing notions of culture. One can begin by separating from each other the aspects of culture relevant to a particular PD project, dealing serially with each of them, and only then attempting to construct a "holistic" cultural account. The argument is largely theoretical, an effort to apply the approach being contained in another paper on what happened when PD was tried in Mozambique.
Participatory exploration of digitalizing cultural content: getting married. are we ready? BIBAFull-Text 93-97
  Kasper Rodil; Heike Winschiers-Theophilus; Gereon Koch Kapuire; Colin Stanley; Shilumbe Chivuno-Kuria
This paper describes a joint investigation of a Herero wedding ceremony as a sample of cultural content to be digitalized. We have through participatory exploration scrutinized embodied media bias and representation with Herero elders in Namibia. One finding is that this method has enabled the elders to be active agents in the digital portrayal of their culture.

Short papers: Digital Connections

Embroidering self-knowledge: systematization of experiences and participatory design of weaving as a caring practice in Cartago, Valle, Colombia BIBAFull-Text 99-102
  Tania Pérez-Bustos; Manuel Franco-Avellaneda
The project aims at developing an approach using Information and Communication Technology (ICT) from a participatory perspective to enhance the craft of embroidery. To achieve this goal we propose a design process that encompasses the craft of embroidery as an expression of caring practices aimed at building self-knowledge. The project has been developed with a group of women embroiderers in Cartago, Valle, Colombia. It employs a plural and participatory approach involving an intercultural dialogue among the community of embroiderers, entrepreneurs, designers and experts in the social development of ICTs. ICTs can be understood as tools that are used to make the material conditions and the core skills involved in embroidery more visible to admirers of the craft and to people who are unfamiliar with the technique. We propose using a participatory design approach for social innovation to increase the capacity of people pursing a common goal that strengthens them as a community, reinforcing the collective and ensuring the sustainability of social enterprises.
Youth empowerment: the role of service design and mobile technology in accessing reproductive health information BIBAFull-Text 103-106
  A Hedvig N. K. Iipito (Mendonca); Izak Van Zyl
There is a need to provide 'youth at risk' groups in marginalised communities with simple and private access to relevant reproductive health information. Youth at risk are young people faced with various challenges such as multidimensional poverty, unemployment and those that have an uncertain future. It is important that the youth be aware of all the critical life information particularly health information in order for them to make better choices. With mobile technology being an integral part of everyday life of the youth, it seems fit to use existing mobile functionalities or an extension thereof to provide relevant mobile-based services for information access. Mobile-based services are rapidly becoming popular as a tool to promote all kinds of areas of health especially for information provision. This research project focuses on mobile-based services to promote reproductive health information for youth at risk groups, aged 18 to 24. The study explored the many ways of accessing information, the available technology and existing practices by youth to access reproductive health information. Respective user needs were identified to address issues of sensitivity and privacy effectively. Challenges with engaging with the youth are discussed and recommendations are presented.
Re-considering participation in social media designs BIBAFull-Text 107-110
  Dagny Stuedahl; Sarah Lowe
This short paper reports from a museum innovation project using small-scale design experiments with mobile and social technologies to explore the participative museum along the Akerselva River in Oslo. We reflect upon what insights social media requires for design to engage people in participation in public and urban settings. The paper focuses on the micro-level of engagement in these media, and asks how a focus on language, semiotic and social practices may represent new possibilities for PD processes, using these media as design tools. It suggests that perspectives from cultural studies can be adapted to stage social media-based participatory design processes to reach communities that are dispersed over time and space.
Collaborative extension of biodiversity monitoring protocols in the bird watching community BIBAFull-Text 111-114
  Mark Cottman-Fields; Margot Brereton; Jason Wimmer; Paul Roe
Citizen science projects have demonstrated the advantages of people with limited relevant prior knowledge participating in research. However, there is a difference between engaging the general public in a scientific project and entering an established expert community to conduct research. This paper describes our ongoing acoustic biodiversity monitoring collaborations with the bird watching community. We report on findings gathered over six years from participation in bird walks, observing conservation efforts, and records of personal activities of experienced birders. We offer an empirical study into extending existing protocols through in-context collaborative design involving scientists and domain experts.

Industry Keynote

Embedding participatory agendas in industry: the legacy of PD BIBAFull-Text 115
  Jeanette Blomberg
PD has a long history of reaching out to and involving practitioners working in commercial, not-for-profit, and governmental organizations to achieve the goal of having a more inclusive and representative set of voices included in design and development processes. In the early days of PD there was an assumed connection between academic researchers and workplace participants in defining project objectives and developing strategies to achieve them. As opportunities to embed PD in organizations became more limited due to a weakening of worker rights legislation and the adoption of PD approaches outside Scandinavia it became important for PD to find new ways to establish and maintain connections to industry in order to foster participatory practices beyond the academy. In this talk I will reflect on PD's connections to commercial, not-for-profit, and governmental organizations and will point to opportunities and challenges to strengthen those ties going forward.

Panel Discussion

Exploring the potential for participatory design in Africa BIBAFull-Text 117
  Jeanette Blomberg; Penny Hagen; Daria Loi; Yaw "Dk" Osseo-Asare; Charity Wayua; Juha Miettinen; Ayorkor Korsah
A central concern of PDC has been to understand how research, design, and development practices can be supported through the participation of the people who benefit from and are affected by technology-enabled innovations. This year's PDC in Windhoek, Namibia provides the context for a panel discussion focused on opportunities and challenges for adopting participatory approaches that situate technology-enabled innovations in Africa's distinct and varied locales. Many technology organizations recently have established research, design, and development centers in Africa and have initiated projects with the desire to engage the talent and imaginative futures of this diverse region. This panel brings together researchers and practitioners working in Africa who are helping to direct their organizations efforts to locate the "center of design" in the settings and milieu where they work. Panelist will offer their perspectives on what it has meant for them and their organization to situate research, design, and development in Africa with a focus on their efforts to integrate participatory approaches. In addition they will discuss how to strengthen ties among their organizations, academic researchers, and institutions that are committed to participatory design and development to address the particular challenges of the African region.

Industry Cases: Diverse contexts of participatory design

Powers of ten: acquiring sense of ownership in grow BIBAFull-Text 119-122
  Yuki Uchida; Fumiko Ichikawa; Hiroshi Tamura
This paper reports on the 10N Model, a participatory design approach, and a social innovation initiative in which the model has been applied. By introducing an actual application, the paper will show how the model helps a social innovation project to be sustained autonomously whilst it continues to increase its scale particularly at its infancy. The model also aims to solve challenges that arise from the traditional participatory approach, such as how to involve people beyond the existing community, how to foster strong and long-lasting sense of ownership among participants, and how to ensure diversity among them. The actual results and further challenges of the model will then be described, by giving examples of its use during a social innovation project concerning disability and inclusion in Fukuoka, Japan.
Participatory design process to solve social issues in local community: a use case BIBAFull-Text 123-126
  Koki Kusano; Takehiko Ohno; Naohiko Kohtake
This paper describes an enhanced participatory process created to support a regional vitalization project run by residents of a local community in Japan. The experiences and lessons learned during this project are shared. Since the local residents were unaccustomed to participatory design, it was a challenge to motivate them to contribute to the project as project members for extracting local information from them, creating and refining ideas with them, and putting the ideas into practice with them. In order to tackle above challenges, we also proposed and utilized some new participatory design methods in this case study.
Participatory design in Namibia BIBAFull-Text 127-128
  McAlbert Katjivirue
This paper is written to summarize the findings of the research done on the use of Participatory Design Methodology in the Software Development Process in Namibia. It will provide a few case studies of real-life projects that were implemented in Namibia, by Namibians for Namibians. It focuses on how customers and users participated in the development of the specific service that was provided.
   A questionnaire was forwarded to Silnam Namibia and Green Enterprise Solutions to share their experience with co-designing.
Hublink: a case study in participatory design and open source in the third sector BIBAFull-Text 129-132
  Lisa Haskel; Paula Graham
This case study describes the development of Hublink, a case management system developed during 2013 and now in use by 9 Third Sector organisations in the London Borough of Tower Hamlets, UK. Participatory Design offered ways to deliver this project that was consistent with the social values and resource constraints of the partner organisations. In this case study, the use of Open Source Software together with Participatory Design contribute to enable long-term sustainable ownership, ongoing customisation and flexible use of the technology in the community context.

Industry Cases: Meanings and practices of participation

Participatory design of public library e-services BIBAFull-Text 133-136
  Terry Costantino; Steven LeMay; Linnea Vizard; Heather Moore; Dara Renton; Sandra Gornall; Ian Strang
Public libraries are in crisis-mode trying to figure out their future. One area they are struggling with is their role and relationship to the Internet -- their e-services. This study engages public library staff and vendors in the redesign of online account management features as a way to explore participation from the perspective of the participants. Grounded in our experience, we explore what we mean by participation and identify barriers to achieving our ideal vision of participation. Mid-way through the project, we have begun to grapple with fundamental questions about participation and design and have identified some concerns we have, personally and organizationally, about involving library members in productive design activities, beyond their inclusion in generative and evaluative activities.
Participation, an enabler of success BIBAFull-Text 137-140
  Michelle Gilmore
When designing products and services, we believe that Participation can be used to enable, inform and facilitate more meaningful, profitable and therefore successful outcomes for our clients and users. The enablement of environments plays a special role in this context.
   Over time, we have observed, experimented with and collected a set of common factors that contribute to and enable successful User Centered Design (UCD) projects. We believe that these factors have allowed us to deliver degrees of success that we had not previously imagined possible, within large scale commercial transformation projects.
   This paper explores these common 'success factors' and the role of Participation in enabling them, using three recent case studies as practical examples.
Co-designing with weaving communities in Laos BIBAFull-Text 141-144
  Nanci Takeyama
The overall aim of the design for project was to work with material culture from a traditional Asian perspective, that is to say, a material culture that is deeply connected to its meaning and symbols, indigenous materials, and know-hows that is articulated on material objects to represent one's own connection to the cosmos.
   The reason Laos was chosen as a research site was because it is one of the few countries that still preserves its relationships to material culture as described above. There are many examples of design groups working to revive the craft around the world; however, most of them are focused on preserving materials and know-hows (UNESCO 2005). The unique aspect of this project is the focus on meanings and symbolism, besides materials and techniques.
   Weaving communities in Laos are known for their wonderful textiles. In the world we live in today, the decisions regarding the purchase of goods are made based on cost and benefit, and the value of handmade versus machine-made is overlooked by most. As a result, important intangible cultures such as Laos' weaving are slowly vanishing since these practices are no longer in line with our current capitalistic system. However, it is time to re-think the value of the material culture around us due to the environmental impact that materialism has brought to our planet. This project finds value in the traditional Asian handmade practices, aims to learn their values, and establish a design dialogue as a method to find sustainable economical platforms for such practices.
   The main question of the design for project was:
   How can designers create a working model with communities to preserve the meanings, materials, and know-hows to celebrate and preserve communities' material culture?
Using a service design perspective to create an employee community of practice BIBAFull-Text 145-149
  Delia Grenville
In this paper, we modified a methodology developed for the user-centered design of a physical community to design an employee community. We were most interested in how the service perspective would impact 1) the design recommendations for an employee community and 2) the adoption of the community by employees. Like in a physical community, the "right" amenities and services make a community a good fit for those who are a part of it. We designed services based on the feedback from our participants and then observed their adoption to understand whether those services were a good fit. As in PD projects, there were challenges caused by the inherent disruption of the power structure as the community gained momentum.

Participatory Art

I rock woman/woman beats drum installation BIBAFull-Text 151-152
  Junelle Stroh; Blessing Mbonambi
We propose an art installation that brings together different mediums, an installation that focuses art as a necessary and vital point for social change. The installation will bring together live action performances along with filmed images, as well as involving audience interaction. Ultimately, it will be tackling the issue of gender based violence, using art in a cohesive and illuminating manner. A key element in our session is the use of space as a medium of performance in a manner that does not cause division between the art piece and its audience.
The e-Baobab: connecting citizens on various matters BIBAFull-Text 153-154
  Elia Theophilus; Beate Zorn; Naska Goagoses; Heike Winschiers-Theophilus; Michel Onwordi
The e-Baobab is an innovative interactive art installation which offers participants a novel, yet traditional communication platform. A hand-crafted tree, whose core constitutes of recycled materials, provides the context for various communication tools, such as black- and white-boards, as well as digital displays and signage. Participants can interact with the e-tree in various ways through personal inscriptions, viewing displays, and connecting with provided e-services.
The skyline theatre BIBAFull-Text 155-156
  Kathryn Müller; Helen Harris; Vanessa Ruhlig
This installation at the 13th Participatory Design Conference (PDC) is based on a site-specific project to establish a space in Windhoek, Namibia, devoted to outdoor performance and the display of outdoor sculptures. For this purpose we designed an amphitheatre space called "The Skyline Theatre". The PDC installation, ("Chalklines") is an adapted version that consists of moveable modular units which can be rearranged by participants within a demarcated space. The units are fitted with chalk bases, which make marks on the space below and thus trace the actions and choices of participants. The units can be used as seating, to form plinths or even as part of a performance. It is hoped that this installation will create a space that collapses the conventional boundaries between audience and actor, viewer and artwork. The final artistic product of this participatory project will essentially be the line drawing that evolves out of the movement of the units on the platform.
Participatory mural at Pashukeni pre-primary school BIBAFull-Text 157-158
  John M. Kalunda
The author of this paper, along with parents and teachers of Pashukeni pre-primary school in Soweto, Windhoek, will plan and produce a mural for the kindergarten. As part of the project the participants at the 13th Participatory Design Conference in Windhoek will collaborate to paint a table for the children at the school, and a visit to Pashukeni will be arranged for any interested participants. A poster and video segment will be presented at the conference to illustrate the process of the mural.
ADA: analog interactive installation BIBAFull-Text 159-160
  Karina Smigla-Bobinski
ADA a self-forming artwork, participants animated under destruction sculpture, a post-industrial "creature", resembling a molecular hybrid from nanobiotechnology. ADA is filled with helium, floating freely in room; she is a membrane-like globe, spiked with charcoals that leave marks on the walls, ceilings and floors. However hard the participant tries to control ADA, to drive her, he would notice very soon, that ADA is an independent performer. It is a movement experienced visually, which like a computer makes an unforeseeable output after entering a command.
Hug a tree in Africa BIBAFull-Text 161-163
  Mónica Mendes; Pedro Ângelo; Nuno Correia; Valentina Nisi; Nuno Nunes; Donovan Costa
A healthy and sustainable relationship between humans and the built and surrounding natural environment requires a deep rethinking of concepts and models. In this context the exploration of new forms of expression enabled by emerging technologies plays an important role. Through the Hug a Tree in Africa installation we are addressing artistic, scientific and technological aspects of the challenge of connecting people and places. This will promote a healthier and more sustainable relationship between humans and the natural environment. In this installation an instrumented tree detects and records videos of participants hugging a tree. These hugs are displayed locally as a video collage and are shared with other Hug@tree installations around the world, creating a global shared embrace of nature.
Prayer flags: non-violence and equality in a connected society BIBAFull-Text 165-166
  Nicky Marais; Kim Modise; Helena Hangula
A prayer flag installation will be created to remind passersby of the ideal for which we achieved Independence: Equality. The flags will be painted and printed collaboratively at the conference site, using simple cardboard blocks and brushes with fabric paint. Conference participants will be encouraged to take part in this activity. After completion it is intended that the prayer flag installation will hang across Independence Avenue in Windhoek. We encourage participants to engage with their communities through art to promote peaceful solutions and connectivity.
Virtual welcome guide for interactive museums BIBAFull-Text 167-169
  Oliver Weede; Simon H. Muchinenyika; Hippolyte N. Muyingi
We describe a Virtual Welcome Guide (VWG) that interacts with the visitors of an exhibition. If the visitor enters the exhibition, the VWG, shown on a screen, welcomes the guest. The eyes of the VWG follow the guest. If the visitor leaves too fast, the VWG tells him/her to come back. If the visitor is interested in the artefacts shown at the exhibition the VWG indicates a gesture of approval. The purpose of the presented installation is to enhance the interest of visitors in exhibitions by feeling connected through an interactive design. A Kinect sensor is used for tracking the visitor. The visitors' position triggers predefined video sequences. Initial testing has revealed that the user feels naturally connected with the media actor.
Radio Healer: hacking the Wii remote to perform indigenous re-imagined ceremony BIBAFull-Text 171-172
  Cristóbal Martinez; Randy Kemp; Raven Kemp; Joe French; Robert Esler
Radio Healer is a performance project in residence at the Pueblo Grande Museum in Phoenix, Arizona. During Radio Healer performances, indigenous electronic tools (many of which are created from salvaged materials and hacked Nintendo Wii Remotes) are performed together with traditional indigenous instruments. The convergence of traditional and contemporary indigenous instruments demonstrates value-laden tensions between notions of what is considered traditional and contemporary. At the same time Radio Healer illustrates that despite these tensions, traditional and contemporary technology can connect to each other in useful and meaningful ways (Figure 1). By creating this rivaling complexity, Radio Healer provides an indigenous ground for inclusive public dialogues. Following performances, project artists facilitate dialogues that provide opportunities for audience interpretations of the performance, which often unpack Radio Healer as a metaphor for various lived experiences within the contexts of place, connected-knowledge, culture, relationships, and pervasive media.
"Boxstillation" and the war on packaging BIBAFull-Text 173-174
  Kay Cowley
Deconstructed and reconstructed packaging materials create an installation of plastic netting; suspended and piled-up boxes lit by ultra-violet and LED lighting. Post-World War text, Cargo (DF), parodies names of everyday commodities, as text cues prompt the participation of a comedian, the Merry Prankster, in a satire of the contemporary "shopping experience". An urban soundscape of random African suburban sounds forms the auditory backdrop to the comedian's humor and actions. The performance, and documentation thereof, including any subsequent interactions, is recorded and played back with the installation. Through humor, observation (and hopefully participation in a mock shopping experience) the observers experience and question their role in either contributing to packaging waste or consider taking a stand as conscientious consumers. It is through consumer participation that the global populace determines the levels of pollution and environmental degradation of their home, planet Earth. Wake up and see the garbage!
Persuasive souvenir BIBAFull-Text 175-176
  Simon H. Muchinenyika; Oliver Weede; Hippolyte N. Muyingi
In this paper we describe our current Participatory Design work, specifically the designing and developing the Persuasive Souvenir, a system intended to motivate more people to visit cultural institutions like museums. RFID technology is used to track guests in the museum in order to identify the artifacts most interested to them by monitoring the duration of their stay in front of an artefact. A photo of a guest taken at the entry point will then be displayed on the screen with the artifact s/he was interested on. The displayed guest's photo with an artefact of interest connects the visitor with the environment. Other guests can tap on a 'like' button on the smart screen, thus demonstrating some social connectivity amongst guests.
The journey of connection: reflecting on the paths and patterns of human connection BIBAFull-Text 177-178
  Jacques S. Mushaandja; Nambowa Malua; Dimitri Karon
The overall theme of the installation is connection and its ever changing dynamics. Apart from revisiting some African indigenous and modern forms of connection, we also ask the question, weather we, human beings, are still connected? This is the fundamental question which we hope our process will answer. The idea is to create an experiential and experimental collection of visual and performing arts material to enable critical engagement on the subject matter.
From sheep to product: a design exploration into the benefit of collective creativity in upcycling waste and generating value BIBAFull-Text 179-180
  Kirstin Wiedow
The National Wool Campaign, also known as HERD, was initiated by the FABlab to regenerate the local wool industry in Namibia. Hundreds of tons of wool are discarded annually due to a lack of perceived value and application. The campaign aims to harness collective creativity across a multi-helix platform, with the aim of adding value and creating a need for the waste. The HERD exhibition area at the 13th Participatory Design Conference (PDC) will form part of the campaign, by exploring participants' interaction with recycled wool.
The river of life art piece BIBAFull-Text 181-182
  Hangula P. Werner; Corris Kaapehi; Foibe Amundaba; Maria Johannes; Fernando Filipe
The River of Life art piece is an installation, stimulating participants to immerse in the context of the Kavango Riverine system and co-create the art piece from within. The context installation consists of a set of two-dimensional displays, that are arranged in such a way that they create the feeling of being "surrounded" or even of being within the Kavango setting. The context consists of printed photographs, digital images and a centerpiece, which is a 10m long painting created by rural kids from the area of Rundu in Namibia. A traditional boat, logs, and baskets with indigenous natural objects will be placed at the center. A local person will be engaged in activities and invite participants to co-create the River of Life art piece. We expect the participants to be influenced by the created context, which is enhanced by sound, smell and an interactive digital system. It is anticipated that participants will contribute in their own original manner to the installation based on their own inspirations.
Quest for fire, water, earth and air: an interaction design bus and art installation reflecting climate change concerns through human and elemental connectedness BIBAFull-Text 183-185
  Alettia V. Chisin; Johan van Niekerk; Mugendi K. M. M'Rithaa
The notion of travelling to open doors onto different perspectives is an antidote to living, working and socializing in spaces mediated by technologically designed artifacts. Interfaces have become ubiquitous and relationships and styles of communication have changed in keeping with this ever-present trend. The Bachelors in Technology design students, from the Cape Peninsula University of Technology, have shared their concerns through their design research problems in exactly these areas. Questions regarding water safety, food security, air quality, sewerage management, marginalisation of people with disability, cultural specificity being erased by generic digital content arose; it became clear that the fragile threads connecting the ecosystem to the human system need nurturing. From an internal landscape to an external one, these students apply themselves creatively and intellectually in order to tackle real problems pro-actively; to talk less and do more. To this end, a sizable art installation piece has been conceptualized and constructed which will be unveiled with an accompanying performance piece at the 13th Participatory Design Conference (PDC) in Namibia, in October 2014.
Breathing with timbre of the tones BIBAFull-Text 187-188
  Martin Spühler; Beate Zorn
Timbre of the tones is an interactive sound installation inspired by the Namibian landscape. This handcrafted sound installation will mainly be built with metal, as well containing sand of different colors, found in the host country Namibia. Through the use of a bow and striking sticks, sounds and tones will arise when participants strike the installation. At the same time patterns in the sand will create an optical and acoustic platform.


Utopias of participation: design, criticality, and emancipation BIBAFull-Text 189-190
  Shaowen Bardzell
From its earliest incarnation in labor movements in Scandinavia in the 1970s, Participatory Design has had an emancipatory politics inscribed in it. As PD is appropriated in other contexts, this emancipatory politics can continue to be foregrounded or, as Bannon & Ehn (2013) worry, it can be diluted into corporate practices of "user-centered design." One way to advance the emancipatory politics in PD is to continue PD's early embrace of utopian thinking. Yet utopianism today has a poor reputation, openly rejected by many activists. In this keynote, I will revisit some of the criticisms of utopianism. Next, I will explore an alternative framing of utopianism -- derived from feminism and science fiction studies -- that could productively inform PD, both epistemologically and methodologically, in its most openly political design goals. I will present some of the ways I have tied to engage with these ideas through design research projects ranging in scale from critical-participatory studies involving local makers to designing for and about the identities and aspirations of entire urban populations.
Utopias lost and futures-in-the-making: marginal notes on innovation, design and democracy BIBFull-Text 191-193
  Pelle Ehn


Where's love in e-waste? BIBAFull-Text 195-197
  Thomas James Lodato; Daria Loi
This workshop focuses on how the notion of love can help explore and define participatory strategies targeted at dealing with issues surrounding e-waste. In particular, the workshop aims to leverage Participatory Design practice in transforming people's relationships with e-waste from negative affective relationships into positive ones through engagement, co-creation, and group envisioning. The workshop focuses particularly on existent e-waste, accepting it as an (unfortunate) outcome of current production strategies in need of change.
Workshop: indigenous knowledge for Wikipedia BIBAFull-Text 199-200
  Peter Gallert
Wikipedia has made tremendous progress towards its mission to provide free access to the sum of human knowledge, but indigenous knowledge is largely excluded because a majority of it is not available in writing.
   We propose a workshop where narratives are directly converted into Wikipedia content with oral citations. After expanding or creating existing articles on the English Wikipedia using the respository of currently admissible sources we will travel to the rural settlement of Otjinene, interview knowledge bearers, and use the results to further expand these articles. We will thus be able to present two scenarios for a set of Wikipedia articles: One restricted to ordinary, written sources, and one that utilises narratives emanating from Indigenous Knowledge. We expect to be able to dismiss the suspicion by Wikipedia's editor community that the online encyclopedia has nothing to gain from the inclusion of indigenous knowledge.
My dream world 2: constructing the service prototype with Namibian youth BIBAFull-Text 201-202
  Satu Miettinen; Vikki Du Preez; Shilumbe Chivuno-Kuria; Hedvig Mendonca Ipito
The cultural project My Dream World 2 will carry out a workshop and a joint exhibition with Namibian youths. It aims to establish new participatory and empowering service design tools to be utilized by the target group. By using service design tools youths are able to identify, explore, manage and find solutions that support their career paths and coping in a difficult employment and educational situation. It also helps them to find ways to participate in the development of their own community and in the associated discourse through the means of art and design.
Teaching participatory design BIBAFull-Text 203-204
  Barbara Andrews; Shaowen Bardzell; Andrew Clement; Vincenzo D'Andrea; David Hakken; Giacomo Poderi; Jesper Simonsen; Maurizio Teli
The goal of this full-day workshop is to create a place where people can share experiences, plans, and questions about teaching Participatory Design (PD). We aim to create a context for all of us to talk about how we design and set up courses, what challenges we face and how we solve them. The workshop is for people who are interested in the way people teach as well as in what is taught and what resources are gathered to aid the process. During the workshop, we will explore in an interactive manner how constructivist approaches to teaching can support the teaching and learning of participatory design in academic and non-academic contexts. We will also discuss experiences in using recent material such as the new (2012) PD Handbook. We hope that this dialogue can become a regular part of PDC.
Analyzing the politics of PD: a conceptual investigation BIBAFull-Text 205-206
  Tone Bratteteig; Ina Wagner
This workshop discusses power, participation and the politics of PD. We propose a set of concepts and related questions for analyzing and deliberating these issues on the basis of participants' own experiences in PD projects. The conceptual framework we propose has been inspired by Schön's notion of 'design moves' and by Alfred Schütz' concept of choice. The PD experiences of workshop participants will be explored collaboratively with the aim of arriving at a deeper and more specific understanding of what the users participate in and how they can recognize their influence in the design result.
Community-based co-design in Okomakuara a contribution to 'design in the wild' BIBAFull-Text 207-208
  Gereon Koch Kapuire; Heike Winschiers-Theophilus; Colin Stanley; Shilumbe Chivuno-Kuria; Kasper Rodil; McAlbert Katjivirue; Ernest Tjitendero
Although the wider motivation and principles of Participatory Design (PD) are universal its concepts and techniques are highly contextual. Community-based co-design is a variation of PD, where processes are negotiated within the interaction. Thus this workshop gives participants the opportunity to validate their own conceptualisations, techniques in-situ application against a selected Herero community's evaluation. Besides a day of new impressions and thoughts we intend to record the discussions and present a shortened video at the conference.
Co-design in action: solving a Namibian unemployment challenge with service design approach and stakeholders BIBAFull-Text 209-210
  Essi Kuure
This workshop aims to address service prototyping as a way to deal with public service development challenges, in this case a Namibian design challenge of unemployment. The main idea of a service prototype is to concretize ideas and communicate quickly and inexpensively a service proposition for different stakeholders. At its best a service prototype is at the same time a tool for learning, communication and change management.
   This workshop allows participants to engage themselves in service prototyping, making use of the SINCO service prototyping approach. Participants can learn by doing how service prototyping takes form and suits to solving local challenges which are by nature networked and touch many different stakeholders. The main goal of the workshop is to ideate and concretize diverse possible service solutions to the unemployment challenge in a team.
Co-design in action with children: using service design approach to solve a Namibian reading culture challenge BIBAFull-Text 211-212
  Essi Kuure
The main goal of the workshop is to ideate different possible service solutions to a Namibian reading culture challenge collaboratively with academics, designers, local stakeholders and children. This workshop allows participants to engage themselves in service prototyping, making use of the SINCO service prototyping approach. The main idea of a service prototype is to concretize ideas and communicate quickly and inexpensively a service proposition for different stakeholders. At its best a service prototype is at the same time a tool for learning, communication and change management.
   Participants can learn by doing how service prototyping takes form and suits to solving local challenges which are by nature networked and touch many different stakeholders. Participants can come to this workshop with their children. The outcome of the workshop will be a service prototype which will be shared with the wider PDC community.
Participation for development BIBAFull-Text 213-214
  Yvonne Dittrich; Retha De La Harpe; Mikko Korpela; Gertrudes Macueve; Rahel Bekele; Jens Kaasbøll
Information and Communication Technology (ICT) is more and more promoted as a driver and facilitator of economic growth and development in low and middle income countries. ICT for Development (ICT4D) though has mixed successes. Sustainability of solutions and usability respectively usefulness for the intended beneficiaries have been reported as causes. Participatory approaches to development have been proposed to address these causes. Participatory Design (PD) seems like a perfect fit. However, at the Participatory Design Conferences, research that addresses PD in low and middle income countries is rare. The workshop aims at bringing together the PD researchers working with under-privileged communities and attracting researchers from the ICT4D communities to the PD conference. The goal is to share experiences and start a discussion on how participation, ICT and development might relate.
Workshop: mapping and bridging the design and business gap BIBAFull-Text 215-216
  Joanna Kwiatkowska; Agnieszka Szóstek; David Lamas; Marcin Piotrowski
Recent studies imply the value of participatory methods in business (Buur et al., 2008; Roser et al. 2013; Hamid et al., 2011). Participatory design provides the organizations with the opportunity to share knowledge about users, deliver innovative products and build competitive advantage. The goal of this workshop is to explore how insights from user studies might be transferred into business processes. During the workshop participants will share their experiences regarding cooperation between the design and business teams and work on bridging the identified barriers using participatory methods. We aim to provide a setting where researchers, designers and practitioners will have an opportunity to gain practical knowledge on applying participatory methods into business practices.
Design anthropology in participatory design from ethnography to anthropological critique? BIBAFull-Text 217-218
  Rachel Charlotte Smith; Mette Gislev Kjærsgaard
In this workshop we explore the opportunities of ethnography and design anthropology in Participatory Design (PD) as an approach to design in an increasingly global and digital world. Traditionally, ethnography has been used in PD to research real-life contexts and challenges, and as ways to involve people in defining user-needs and design opportunities. As the boundaries between physical, digital and hybrid spaces and experiences become increasingly blurred, so do conventional distinctions between research and design. This half-day workshop invites participants to discuss and explore opportunities of using design anthropology as a holistic and critical approach to societal challenges, and a way for anthropologists and designers to engage in design that extends beyond the empirical.
Evaluation, sustainability and long-term effects of participatory design projects BIBAFull-Text 219-220
  Claus Bossen; Christian Dindler; Julia Garde; Volkmar Pipek
This workshop aims to engage scholars and practitioners interested in user involvement in sharing experiences and reflections upon evaluation, sustainability and long-term effects of Participatory Design (PD) projects. Despite having 'people' as core interest, PD projects rarely venture into systematic evaluation of what the involved parties gained, how to ensure sustainability of initiatives beyond a project, or assessing long-term effects. Many PD projects aim to design a technology, provide a proof-of-concept, or assess a method or technique for involving people in design processes. While these are all laudable aims, we believe attention to evaluation, sustainability and long-term effects could provide fruitful feedback on these issues as well as further ensure that PD initiatives last beyond the singular project through acquired skills of participants and in the organization. Through this workshop, we aim to spur discussions and reflections upon gains, sustainability and long-term effects that can strengthen the lasting outcomes of PD initiatives.
Infrastructuring, collaboration and evolving socio-material practices of changing our world BIBAFull-Text 221-222
  Claus Bossen; Pelle Ehn; Helena Karasti; Carl Di Salvo; Andrew Clement; Volkmar Pipek; Yvonne Dittrich
The workshop will examine issues around emerging participation in (re-)designing technological and/or societal infrastructures. Contributions should provide cases and/or methodological reflections on connecting ongoing social or professional practices involving infrastructure usages with emerging and/or collaborative processes of changing/improving those infrastructures. Contributions may provide an analytical perspective or methods/tools to stimulate and support processes and activities of infrastructuring.
Facilitating collaboration between industry and educational institutions to promote work integrated learning ePortfolio development BIBAFull-Text 223-224
  Carver Pop; Delvaline Möwes
The aim of this workshop is to facilitate collaboration between employers, educational institutions and students to jointly promote work-integrated learning through ePortfolio development.
   Many tertiary institutions worldwide require students to have completed internships before, during or after their studies. For the purpose of this paper, internship as part of a formalised curriculum is referred to as work integrated learning (WIL).
   Participatory design trends will be applied during this workshop to particularly obtain a better understanding of the challenges and current practices in work integrated learning to find possible solutions for future engagement with all stakeholders.

Doctoral Consortium

Creative participation and mobile ecologies among resource-constrained aspirant designers in Cape Town, South Africa BIBAFull-Text 225-228
  Anja Venter
In what has been termed the rise of the 'visual web', young people around the world, with the help of new media technologies, are creating and sharing visual artifacts with others. Sharing such creations is a central activity on Facebook, and sites such as Instagram, Pinterest and Tumblr support the prolific visual communication made possible by camera-phones, and smartphones in particular. Emerging media literacies revolve around the creation of original visual content. These literacies support informal interpersonal genres based around mobile communication but are also linked to a wide range of visual design disciplines involving digital media production (such as graphic design, web design, animation, and game design, to name a handful). Concurrently, popular visual design software packages such as Adobe Creative Suite are being redesigned to support a mobile and specifically tablet-based ecology, possibly indicating a shift in visual design that is made on, and for, smaller screens.
Mediating an invisible relation: formalizing the exhibition as the linking artifact between curators and visitors BIBAFull-Text 229-232
  Teresa Macchia
The research project presented in this paper investigates the relationship between groups of people (visitors and curators), mediate by Cultural Infrastructure (museum exhibition). We present the conceptual frame of this research, the goals and the expected methodological and theoretical contribution.
Bridging the gaps: building on experience with participatory design BIBAFull-Text 233-236
  Lisa Haskel
This research investigates the role that Participatory Design (PD) in combination with Free/Libre and Open Source (FLOSS) software may take in enabling sustainable IT systems for not-for-profit organisations. I investigate the role of both the lived experience of participants and an experimental approach in PD in enabling mutual learning outcomes. Through the development of a casework application with and for a small community based organisation, learning outcomes that are essential for the ongoing adoption, evolution and maintenance of the software are observed including a move towards end-user customisation. Action Research provides inspiration for an inclusive and responsive research method.
Software designing methodology for ICT4D domain BIBAFull-Text 237-241
  Amanuel Zewge; Yvonne Dittrich; Rahel Bekele
ICT Interventions at agriculture information service provide rural farmer with the knowledge to improve their wellbeing. There are various technological and operational components that go into design of a software system particularly in ICT for development initiatives. We aimed to design method that covers socio-technical issues via participatory design.
User participation in mobile money innovation in developing countries BIBAFull-Text 243-246
  Juliet Ongwae
The main goal of this PhD is to produce knowledge that will shape the future of financial inclusion innovations design. For the innovations to be inclusive there is need to reframe IS design through local perspectives. I hope to develop and test a conceptual framework that will reconceptualise the user participation construct by locating it in a developing country context and to explore how this local context influences user participation's relation with system success.
   On this basis, the goal of this study is to develop a framework that focuses on the multi-dimensional aspects of user participation in system design and the objectives of are to (1) identify the different dimensions of user participation in a developing country context, and (2) determine the best approach to user participation in a successful IS solution for a developing country user.
Participatory design of persona artefacts for user eXperience in non-WEIRD cultures BIBAFull-Text 247-250
  Daniel G. Cabrero
Persona is elicited through qualitative, quantitative or both methods combined. Yet, for it to be validated data must come from research on end-users. Literature reveals projects combining persona and participatory design (PD) tend to be long-lasting, large-scale, western, resourceful ventures, with personas being generated from extensive qualitative user-data and empirical research. This project investigates how the method is taken on, interpreted, constructed and communicated by end-users within PD in non-WEIRD (Westernised, Educated, Industrialised, Rich, Developed) cultures. Literature pinpoints a misuse of persona by design stakeholders across cultures due to either a lack of grounded data; interpretivism vs. user-data in decision-making, or to organisational decisions and power dimensions within the PD process. Besides, most projects involve end-users in the research phase, yet not in creating and grounding of personas -- which often come built from somewhere else. This project thus sets to provide empirical research on how end-users in non-WEIRD settings elicit and build personas within PD to convey their technological requirements, expectations and aspirations towards a satisfactory User Experience (UX).
Co-design for community capacity building BIBAFull-Text 251-254
  Amanda A. Geppert
This doctoral research will examine the use of co-design -- a "democratic approach that is focused on the processes and procedures of design...[that] collaboratively engages, consults and develops solutions to problems" (Cook, 2011, p. 50) -- as a mechanism to build the capacity of lay people and communities to develop or influence socially sustainable solutions responsive to their needs and aspirations. The engagement of lay people and communities and their empowerment are complex phenomena through which individuals formulate meanings and actions that reflect their desired degree of participation in individual and collective decision-making processes (Tritter & McCallum, 2005). Therefore, this research also seeks to identify co-design processes and procedures that recognize different relevant forms of knowledge and experience of both professionals and lay people, while allowing for varying levels of participation in different stages of the design process.
Harnessing the potential of ICT for collective empowerment amongst the urban underserved communities BIBAFull-Text 255-258
  Maria Rosa Lorini
The PhD research focuses on two issues of actuality in information and communication technology for Development (ICT4D) research: the role of ICTs in cultivating collective empowerment and the place of private and public access to ICTs in relation to development. The project seeks to relate these two streams from a perspective that shifts the focus from the individual to the collectivity, by addressing the question: How can ICT (and in particular the integration of mobile and public access services) contribute to the collective empowerment of underserved urban communities? The study is framed within the capability approach drawing on the writings of Sen (1999) and later scholars who expanded his work with attention to collective and relational dimensions of agency, capabilities and empowerment (Foster and Handy, 2008; Stewart, 2005). The methodological framework is shaped by a design-based research approach, rooted in exploratory ethnography (Madden, 2010) and emergent design (Lincoln and Guba, 1985).
Everyday life innovation potential: when technology has to make sense. Citizens living in high-risk areas for health, using health-promoting technologies BIBAFull-Text 259-262
  Jacob Madsen
Societal and political focus on both a European and worldwide level calls for a scope on what research have been done within the area of "inequality in health" in order to form both a theoretical and operational foundation for health professionals (in this case occupational therapists) to contribute, along with other health professionals, in dealing with the problem of inequality in health. In this study health promoting technologies for adult citizens living in high risk areas of health, is chosen as one particular area of interest for occupational therapists within the field of health promotion.